Five Guys
1785 Military Rd, Niagara Falls
(716) 297-7500
Recent Reviews
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I will never order from you again
Atmosphere: 1
Food: 5
Service: 1
I'm a regular customer so I love that the workers always put me in a great mood and they always know how to make sure that I continue to come back. If you don't like fast food but love burgers and fries and milk shakes they are the go to fresh food and never a disappointment 👌👍
Atmosphere: 4
Food: 5
Service: 4
Fantastic burgers and fries!
Atmosphere: 4
Food: 5
Service: 5
Order was entered incorrectly but we checked receipt and luckily caught it. Fries were very well done and almost seemed like may have been cooked twice. For some reason, 5 Guys in Chicago area tastes so much better with amazing fries. Don't know what's going on at this location. Very expensive too, for fast food.
Atmosphere: 3
Food: 3
Service: 3
We ate a burger and a sausage sandwich here-pretty damn tasty. Five Guys fries? Hands down the best.
Atmosphere: 4
Food: 4
Service: 3
It’s not a cheap burger but man is it good. I like this location as everyone who works there is always friendly and they all seem to be enjoying themselves which I think is spectacular… and the food is always on point.
Atmosphere: 5
Food: 5
Service: 5
Great burgers and fries
Atmosphere: 5
Food: 5
Service: 5
This place is awesome, best burger and fries.
The peanuts make it even better. I wish we had this in Canada.
Atmosphere: 5
Food: 5
Service: 5
They are very nice people
Atmosphere: 5
Food: 5
Service: 5
Stopped by after the airport to grab some of our favourite burgers and had such a great time with some great people! Thank you to Justin for your awesome energy and service, made it really enjoyable and welcoming my man!
Also a great salesman I gotta add, upsold us the fries, the drink and the milkshakes in a friendly way, Great for business! All the best to you and the rest of the team! Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the men working they were working hard and having fun at it. Talked to everyone and enjoyed the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style
Great burgers great staff pretty quick with the food
Atmosphere: 5
Food: 5
Service: 5
The store and its location are all good. The online order was completed promptly and correctly mid afternoon on a Thursday with only a few customers in the store when I picked it up. The only complaint I have is that while staff were outwardly friendly and provided the expected service, none of them would look me in the eyes while completing the final in-person transaction - one when handing over the bag of burgers and from another when collecting the milkshake. It was slightly unsettling and left me with the impression that something about the interaction was not right even though I had been friendly and courteous as you would expect any Canadian visitor to be. :) I didn’t tip, but I never tip for online fast food pickup orders. Or was this treatment because I didn’t tip?? Im guessing probably not and it might be a cultural attitude thing. Additionally and not a criticism of this specific store, placing the online order was not entirely smooth and seamless. The webpage (Safari on the latest iOS) had to be reloaded a few times before I could select anything and when attempting to use Apple Pay it wouldn’t complete the transaction because my Canadian postal code apparently wasn’t only numbers like zip codes are. I don’t remember any of this being a problem a year or two ago. No biggie, I just had to manually enter payment information to place the order.
Atmosphere: 4
Food: 4
Service: 3
Five guys never disappoints! Delicious. Staff friendly. Food came out fast.
Atmosphere: 5
Food: 5
Service: 5
We stopped last week at Five Guys after a day at Niagara amusement park. I ordered Burgers and Fries for my family of eight, using the last of my American Cash (I am Canadian) the cashier (who I don't remember what his name was) said do you want drinks and I said I'm sorry I'm out of money and he said you know what don't worry I got you get your family something to drink and gave me a stack of cups. I couldn't believe that kindness! The burgers were great and my kids were raving about all the food on the way home! Highly recommend stopping here
Atmosphere: 5
Food: 5
Service: 5
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