IHOP - Clifton Hill
4955 Clifton Hill 3rd Floor, Niagara Falls
(905) 371-3396
Recent Reviews
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Great place for brunch!
Atmosphere: 5
Food: 5
Service: 5
To the manager, after the meal I made a suggestion to our server regarding the seniors menu that I had ordered off of. All the dish contained was one piece of French toast and two small breakfast sausages for $20.49. Seems to me that that dish is missing at least one item like an egg. Seniors menus are supposed to be at a discounted rate, not at a discounted portion size. I consider what I had on my plate a portion for a 2-year-old. When I tried to make this suggestion to the server he did nothing but argue with me saying that the manager wouldn't listen and the company wouldn't do anything about it. All I can say is your prices are inflated and our server refuse to bring my concerns to management. FOLLOW UP: customer service reached out after seeing this review and claimed that someone from the particular restaurant we ate at would be reaching out within 4 days. Over a month later and still no one had reached out. I replied to customer service with this information and within a day I had a response telling me they would review my suggestion with all others they received at a later time and forwarded a picture of my menu selection. I'm not convinced they care about their customers just pocketing their money. Like this review if helpful ♥️.
Atmosphere: 2
Food: 2
Service: 1
Beware. This location charges more then the location on Stanley Ave. Meals at the Clifton hill location were 3.00 to 5.00 more per meal.
Very friendly and accommodating server. Food came out quick. But food was average a best, overpriced
Atmosphere: 3
Food: 2
Service: 3
I like IHOP. Food was good, service was both quick and friendly.
Niagara Falls prices are way too much.
Atmosphere: 4
Food: 4
Service: 4
As a resident of Niagara I was disappointed with the service I received today, after i mentioned not to impose the tourist tax on my bill. The cost of the food was very high. 24.99 for french toast. Most breakfast were 30$. The server left and sent another server to serve us and her demeanor was not kind, annoyed with me. Got my bill and the tourist tax was on it. I got it removed. Do better ihop. Tourist bring money to our town. To sneak in a tax that isn't even legal is very sneaky. If tourist didn't come here, you wouldn't make money. Four people and our bill was 160$ crazy!
Atmosphere: 2
Food: 2
Service: 1
By far the worst food I’ve ever eaten. overpriced aswell. Don’t recommend
Food: 1
Average food
Atmosphere: 3
Food: 3
Service: 3
Always Our GoTo Breakfast For The Family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler
Wonderful breakfast with family.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Online menu was different to the one in-store. Food was not that good especially for the high price. Definitely an overrated institute.
Atmosphere: 3
Food: 3
Service: 4
This is my very first time visiting canada with 5 of my family friends and had the opportunity to visit this very Ihop location for breakfast. Upon arrival, we were greeted politely and was escorted to a table as it was a group of 5. My niece who is 9, prefered the tables against the wall with the softer seats and asked the greeter if she could kindly swith us and she was very welcoming and accommodate us. The waiter for that area and table happens to be Cameron. He came over, introduced himself and when we were ready, he took the orders for 5 of us. We all ordered drinks, and it was served. Because it was cold, my sister decided to order 1 drink for the 2 children so the shared using different straws. Since the food take a little time to prepare, we were all sipping on the juice while we wait for tge food and finally it came. . My nieces noticed the juice happend to be going down rapidly and Cameron happened to pass by our table. My niece who is 9, said excuse me Cameron, is it possible for me to have a free refill of juice, (which was actually syrup and seltzer water). Cameron's response to the child was so rude.. As an adult, he looked the child in the face and exclaimed NO! Syrup here is very expensive and walked away, even the customers next to our table was looking and wondering who was he speaking to and why. There was nothing discrete about his tone. He was very rude and we were all turned off by his nasty attitude and response to a child. My sister spoke to another coworker about it and asked to speak to the manager. We were told that the mamager was not there but the Supervisor was there. Low and behild, here comes Cameron to our table asking if we were ok and he understands that we need to speak to a supervisor, is there a problem and is there somethinghe can do to help. We told him no and reiterate thatwe need to speak to a superviso so he left.. There comes another co worker who is not a supervisor, she now said, the supervisor is not there at the moment, but she can help. my niece once again explain to her the situation and let her know how disappointed she/we were with Camerons nasty attitude towards her a child even tho she asked politely. We all let her know that the only way we stayed and finished the meal is because we were all served and more than half way into the meal. She was nice and casual she apologized and offer us some discount and we decided not to give Cameron any tip because he is undeserving of it. In our opinion, we honestly thinks that with that kind of attitude towards people that Cameron should be placed in the back of the kitchen to take care of the pots and dishes, that way he gets to take out his frustration and anger on those things instead of on the customers who came to ihop to enjoy a meal. Im sure we are not the only one hes been rude tobut ihope
Thank you Sherra for the wonderful experience
Atmosphere: 5
Food: 5
Service: 5
Great area to visit 👍
Atmosphere: 5
Food: 5
Service: 5
The food here tastes fine. However, it is overpriced both for the quality, quantity, and taste. Service was good however the price for the experience was not worth it.
Atmosphere: 3
Food: 3
Service: 4
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