To the gentleman below on commenting about being ID for beer. IT’S THE LAW! DONT MATTER HOW OLD YOU ARE. IF YOU GO TO THE STORE TO BUY ALCOHOL YOU GET ASKED FOR YOUR ID. That same law applies to all bars and anyone selling alcohol.
Pablo Diaz
They need a better customer service, asking a 50 + plus for an ID to buy a beer is not appropriate
Sharae Smith
I have been to Jacos 3 times this month and today is on July 9th. Twice I ordered the half a tray and 20 wing special but yesterday was my son’s birthday party so I ordered a full tray and 30 wings, half cheese and half cheese and pepperoni. Prior to yesterday, both half a trays came out burnt. The first time was decent , the second time was awful. Even the kids didn’t eat it. That’s $45 down the drain. I decided to be proactive and request that the pizza is cooked light and Mia , the girl who answered the phone stated that her cousin was back there on pizzas and he always makes it right but she would still let him know for me. When I picked my order up and arrived back at the party, I opened the boxes and I was very disappointed to see both pizzas were burnt. The slice I tried to serve one of the kids at the party had to be broken up because he’s little. When I tried to break the pizza into pieces it wouldn’t even break. The breading was hard all the way through. And visibly burnt on the top as well. I felt as if it was overcooked intentionally because I asked for it not to be. I called Jacos to complain and inquire if there was something they could do for the inconvenience. Mia stated that the owner mentioned that I had to take photos of the pizzas and send it to her cell to prove that my statement was true which I did. She said that I could not be refunded but they will remake the pizzas if I brought them back in. I brought the cheese back and left the pepperoni at the party for the kids because they had already tried to give one slice a try and I felt it was unnecessary to bring a half eaten pizza back to be thrown in the trash anyway. When I got back to Jacos Mia apologized and stated that they would not replace the pepperoni pizza since I didn’t bring it back in. I thought this was the most ridiculous experience I’ve ever had at Jacos and I’ve been eating there my whole life. If I sent the photos to you and you could see that the pizzas you sold me were burnt why wouldn’t you make them over? What would be the purpose of the photos then? & better yet, why can no one at such a grown age be mature enough to take accountability for their mistakes, especially in a professional setting. The cook knew he burned the pizza and so did Mia at the counter and so did the owner, yet there was still an issue. I used to enjoy Jacos. But over $100 on pizza in the last week and all three visits were disappointing. You can tell when Andrew is preparing the food vs everyone else. He actually cares to satisfy the customers. Since the original owner passed away the establishment has honestly been going down. The service is terrible and the food is worse. I will not be returning. It is time to find a new pizzeria in Niagara Falls.
Joshua Deuble
Taste like spaghettios on chewy bread. Waste of money. Sad
April Vernone
Just ordered pizza and wings the pizza was horrible it was burnt and hard never order from here again
Bobbi Banks
Great pizza every time! We order pizza about once p/mo and will only get pizza in NF from Jacos. Just enough sweetness. Pepperoni and cheese...although we always get extra Pepperoni 😊
Kathleen Campbell
I got a barbecue chicken finger sub ! It was delicious and they were generous with the meat on the sub . Lately sometimes I get subs and some places have very little meat on their subs . Jacos gave a very generous amount of meat and cheese ! Again it was delicious 😋
Haydee Leyva
Awesome service, and the best pizza you can find in Niagara Falls , greatly enjoyed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
David Epps
Probably the best cheese steak in niagara falls
Food: 5
Service: 5
Lindsay Wenke
We stopped in last week and enjoyed Jaco’s greatly. The food was excellent, the blue cheese was delicious and our waitress was friendly and attentive. Could not recommend more.
Went to have lunch, sat down and ordered beers first, them told the waitress what we wanted on the menu, she then told us the prices have gone up, I said you have to honour the price on the menu, she would not, we drank our beers and left, will not come back to this establishment
Toni Lusian
Great pizza and wings! Very friendly staff! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
phyllis “Ms. Phil” lankin
Fun night great waitress food was delicious
Atmosphere: 5
Food: 5
Service: 5
Joe Hurst
Michelle Was nice good and friendly. And owner was nice the food was really great worth the price family oriented makes you feel even though your out of state your still family thankyou for your hospitality Kindness Warm regards Joey Hurst.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Pepperoni Pizza
Ashley Berrington
After a VERY long day driving from Upper Ontario to Niagara Falls, having our bike rack break right in front of the duty free building heading back to the US and loosing our 3 brand new mountain bikes…all we wanted was something quick for dinner.
Being from Michigan we are not familiar with the area and tried ordering from 2 different Papa John’s and 1 Pizza Hut. Those people were rude, crass and 0 help.
I came across Jaco’s after googling Pizza in the area and from the first over the phone greeting they were GREAT! Ordering was short and simple, they didn’t make me feel stupid for not immediately knowing the address to the Comfort Inn and Suits we are staying at, and gave suggestions about the size pie that would feed 3 hungry and exhausted adult tourist.
10/10 would recommend to anyone visiting Niagara Falls, and to locals too! We got a large Heart Attack Mac and a Large Pepperoni. We are stuffed, happy and content plus have lunch for the trip back to Michigan tomorrow!
To the gentleman below on commenting about being ID for beer. IT’S THE LAW! DONT MATTER HOW OLD YOU ARE. IF YOU GO TO THE STORE TO BUY ALCOHOL YOU GET ASKED FOR YOUR ID. That same law applies to all bars and anyone selling alcohol.
They need a better customer service, asking a 50 + plus for an ID to buy a beer is not appropriate
I have been to Jacos 3 times this month and today is on July 9th. Twice I ordered the half a tray and 20 wing special but yesterday was my son’s birthday party so I ordered a full tray and 30 wings, half cheese and half cheese and pepperoni. Prior to yesterday, both half a trays came out burnt. The first time was decent , the second time was awful. Even the kids didn’t eat it. That’s $45 down the drain. I decided to be proactive and request that the pizza is cooked light and Mia , the girl who answered the phone stated that her cousin was back there on pizzas and he always makes it right but she would still let him know for me. When I picked my order up and arrived back at the party, I opened the boxes and I was very disappointed to see both pizzas were burnt. The slice I tried to serve one of the kids at the party had to be broken up because he’s little. When I tried to break the pizza into pieces it wouldn’t even break. The breading was hard all the way through. And visibly burnt on the top as well. I felt as if it was overcooked intentionally because I asked for it not to be. I called Jacos to complain and inquire if there was something they could do for the inconvenience. Mia stated that the owner mentioned that I had to take photos of the pizzas and send it to her cell to prove that my statement was true which I did. She said that I could not be refunded but they will remake the pizzas if I brought them back in. I brought the cheese back and left the pepperoni at the party for the kids because they had already tried to give one slice a try and I felt it was unnecessary to bring a half eaten pizza back to be thrown in the trash anyway. When I got back to Jacos Mia apologized and stated that they would not replace the pepperoni pizza since I didn’t bring it back in. I thought this was the most ridiculous experience I’ve ever had at Jacos and I’ve been eating there my whole life. If I sent the photos to you and you could see that the pizzas you sold me were burnt why wouldn’t you make them over? What would be the purpose of the photos then? & better yet, why can no one at such a grown age be mature enough to take accountability for their mistakes, especially in a professional setting. The cook knew he burned the pizza and so did Mia at the counter and so did the owner, yet there was still an issue. I used to enjoy Jacos. But over $100 on pizza in the last week and all three visits were disappointing. You can tell when Andrew is preparing the food vs everyone else. He actually cares to satisfy the customers. Since the original owner passed away the establishment has honestly been going down. The service is terrible and the food is worse. I will not be returning. It is time to find a new pizzeria in Niagara Falls.
Taste like spaghettios on chewy bread. Waste of money. Sad
Just ordered pizza and wings the pizza was horrible it was burnt and hard never order from here again
Great pizza every time! We order pizza about once p/mo and will only get pizza in NF from Jacos. Just enough sweetness. Pepperoni and cheese...although we always get extra Pepperoni 😊
I got a barbecue chicken finger sub ! It was delicious and they were generous with the meat on the sub . Lately sometimes I get subs and some places have very little meat on their subs . Jacos gave a very generous amount of meat and cheese ! Again it was delicious 😋
Awesome service, and the best pizza you can find in Niagara Falls , greatly enjoyed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Probably the best cheese steak in niagara falls
Food: 5
Service: 5
We stopped in last week and enjoyed Jaco’s greatly. The food was excellent, the blue cheese was delicious and our waitress was friendly and attentive. Could not recommend more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pepperoni Pizza
Restaurantji Recommends
Went to have lunch, sat down and ordered beers first, them told the waitress what we wanted on the menu, she then told us the prices have gone up, I said you have to honour the price on the menu, she would not, we drank our beers and left, will not come back to this establishment
Great pizza and wings! Very friendly staff! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Fun night great waitress food was delicious
Atmosphere: 5
Food: 5
Service: 5
Michelle
Was nice good and friendly.
And owner was nice the food was really great worth the price family oriented makes you feel even though your out of state your still family thankyou for your hospitality
Kindness
Warm regards Joey Hurst.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Pepperoni Pizza
After a VERY long day driving from Upper Ontario to Niagara Falls, having our bike rack break right in front of the duty free building heading back to the US and loosing our 3 brand new mountain bikes…all we wanted was something quick for dinner.
Being from Michigan we are not familiar with the area and tried ordering from 2 different Papa John’s and 1 Pizza Hut. Those people were rude, crass and 0 help.
I came across Jaco’s after googling Pizza in the area and from the first over the phone greeting they were GREAT! Ordering was short and simple, they didn’t make me feel stupid for not immediately knowing the address to the Comfort Inn and Suits we are staying at, and gave suggestions about the size pie that would feed 3 hungry and exhausted adult tourist.
10/10 would recommend to anyone visiting Niagara Falls, and to locals too! We got a large Heart Attack Mac and a Large Pepperoni. We are stuffed, happy and content plus have lunch for the trip back to Michigan tomorrow!
Thank you thank you thank you!
Atmosphere: 5
Food: 5
Service: 5
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