6:30 reservation on a Sunday night. Got there and hostess said it was only 6:16 and told us to come back. Couldn’t have been more rude! Restaurant was pretty empty. Came back in 10 minutes and had to ask my name again for the reservation…mind you no one came to the desk between us returning. Our server “Soo” was lovely and more than made up for the indifferent hostess. Menu has become much more limited and, like everything else, was quite pricey. Food was okay (nothing special)…years ago was much better. Probably won’t be back in the near future.
Atmosphere: 4
Food: 3
Service: 5
James Dean
No longer serves sushi.
Christian Samuel
Came for a birthday dinner around 8pm, place wasn't packed only had a couple of tables filled. Food was average for Chinese food, thought it would be a bit more up scale for the price paid but it was overall just good. Got various dishes like fried rice, noodles, crab Rangoon's, squid, and kung pao chicken; all were good. Overall for the price paid was expecting more however no issues with food, no issues with service.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Crab Rangoon, Koi Fried Rice
Mahu Mike
(A very generous 4 stars - read on) I joined a friend here for Asian food and they were very gracious in seating us early, as we arrived thirty minutes sooner than our reservation. Having lived in various points in the Pacific Rim, I must say they have a very creative take on fusion and many delights. The ambience was wonderful - curved tall sweeping walls of river rock punctuated with some very nice minimal design touches.While I generally really dislike banquettes, theirs was so vast and afforded so much room between tables that it was quite comfortable - and beautiful.We started with shrimp wonton soup. The broth was the nectar of the gods - as good as any homemade broth and the wontons were fresh made and thin, enveloping an almost too large whole shrimp.. Delicious despite the baby bok choy being inedible. Also as a starter, we ordered the spring rolls whose outer layers were microscopically thin and just perfectly crisp.We ordered four entrees and dined family style. The Vietnamese Shaking Beef dish was an epiphany. Im not a huge fan of filet mignon but they diced it smaller as one would for a beef stew and somehow managed to sear all six sides of each cube! This was accompanied by a masterful almost impossibly small brunoise of vegetable and other flavors that just sang. I would go there for that alone (OK and maybe the soup)We also had the Scallops and Mushrooms. The sauce ingredients listed included fish sauce and sounded wonderful but the hand in that department was tragically heavy, taking away all the sweetness (and lack of fishiness) that I love best about scallops.Our meal was rounded out by a respectable Buddha Delight vegetable medley and chicken fried rice.(and almost not worth mentioning but curious, the fortune cookies were stale and extra stupid)So why the grudging 4 stars??After the main courses arrived, I found 2 of them to be just a tad underseasoned for my taste and neither of us could get our waitress or anyone else's attention for so long that the food was cooling off quite a bit.FINALLY I saw a gentleman (Maitre d'?) and flailed my arms because I wasn't going to let one more staff enter and never even bother to scan the room. He asked almost incredulously if I meant him and I said ANYBODY - I really need some soy sauce and a salt shaker. He acknowledged and a few minutes later don't I see him tell a different staff member I need this.....and then i wait and a few more minutes after that, they go and tell my actual server I need these!!So this clown made me go through three rungs of the chain of command for something that would have taken him thirty seconds! This is very piss-offing in a place that cost $240 or so for two.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Koi Fried Rice
Rosa Rivera
The food was definitely not worth the price tag. Service was good but the food was tasteless.
Atmosphere: 4
Food: 1
Service: 3
Eric Myers
terrible service, food is OK (nothing special). It took forever to get drinks (and dinner). Place was not busy at all, many empty tables when we came in. They did not have a bartender and were getting drinks from another location. One drink came ten minutes before the 2nd one. When we realized drinks were not a real option, we asked if ordering a beer would be better? "Yes, no problems with beer". Then we waited 10 minutes for beer and watched next table get theirs in 1 minute. Crazy. Don't even know why I left any tip. Even had to chase down the waiter for check. The place is a hot mess.Parking: Valet parking is understaffed and unorganized.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: General TSO Chicken
Patty Garwood
I ordered the lo mein. Presentation of the food was very poor, there was no vegetables and portion was very small. Ordered a side of steamed broccoli which was overdone .My fiance ordered dumplings for an appetizer and it was on shaved iceberg lettuce, again,, very poor presentation and very pricey.
William V.
A nice meal with good menu options. Food was tasty and reasonably price. Service fast and friendly. Worth a visit if you are in the area.
Eddie C
Not s real Asian restaurant feel as though it all frozen food reheated very disappointed for what they charge never going back stay away find a restaurant down the Niagara
Atmosphere: 1
Food: 1
Service: 1
Jess B.
This restaurant is located inside the Seneca Hotel, and it is almost always sold out. We had a reservation before coming to town and thank God for that because we would've missed their delicious food. For starters, the portions are humongous! We ordered one side (the noodles) and one entree and we couldn't even finish them between us both. They provide authentic Japanese cuisine and excellent service from the minute you walk in. We were delighted with our experience and would love to come back.
The server, Chad, was in such a rush. He offered us water. Thought he would return to take our drink order but immediately asked for our food order and rushed away. Never saw him again until our food came. We had to yell his name several times to get him to stop. He made us feel like we had to eat quickly. It was our 10 year anniversary. My Garlic Prawns were ok but on glass noodles that were not drained well, so the flavor of the sauce was watered down, not worth the price. My husband enjoyed his teriyaki tenderloin. Just ok fried rice.
EllenSpohn
Service was extremely slow and food was tasteless. We were not offered any drinks other than water. Nice server (wait how would we know we rarely saw her) not worth it. Hit another restaurant at the casino, skip Koi.
Ellen S.
We gave this place a chance for redemption after a not so great experience the first time. Unfortunately we were disappointed. The service was extremely slow and food was tasteless. We were not offered any drinks other than water. Nice server (wait how would we know we rarely saw her) not worth it. Hit another restaurant at the casino, skip Koi.
La Bajuelo
The entrance host is rude (the worst ever), place smells really bad, prices are expensive. I do not recommend this restaurant at all
KarenO
Thank you to my fabulous server, Le, for taking such attention to everything for me. My dinner was very enjoyable because of this outstanding service. (My Pad Thai was delicious too!)
6:30 reservation on a Sunday night. Got there and hostess said it was only 6:16 and told us to come back. Couldn’t have been more rude! Restaurant was pretty empty. Came back in 10 minutes and had to ask my name again for the reservation…mind you no one came to the desk between us returning. Our server “Soo” was lovely and more than made up for the indifferent hostess. Menu has become much more limited and, like everything else, was quite pricey. Food was okay (nothing special)…years ago was much better. Probably won’t be back in the near future.
Atmosphere: 4
Food: 3
Service: 5
No longer serves sushi.
Came for a birthday dinner around 8pm, place wasn't packed only had a couple of tables filled. Food was average for Chinese food, thought it would be a bit more up scale for the price paid but it was overall just good. Got various dishes like fried rice, noodles, crab Rangoon's, squid, and kung pao chicken; all were good. Overall for the price paid was expecting more however no issues with food, no issues with service.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Crab Rangoon, Koi Fried Rice
(A very generous 4 stars - read on) I joined a friend here for Asian food and they were very gracious in seating us early, as we arrived thirty minutes sooner than our reservation. Having lived in various points in the Pacific Rim, I must say they have a very creative take on fusion and many delights. The ambience was wonderful - curved tall sweeping walls of river rock punctuated with some very nice minimal design touches.While I generally really dislike banquettes, theirs was so vast and afforded so much room between tables that it was quite comfortable - and beautiful.We started with shrimp wonton soup. The broth was the nectar of the gods - as good as any homemade broth and the wontons were fresh made and thin, enveloping an almost too large whole shrimp.. Delicious despite the baby bok choy being inedible. Also as a starter, we ordered the spring rolls whose outer layers were microscopically thin and just perfectly crisp.We ordered four entrees and dined family style. The Vietnamese Shaking Beef dish was an epiphany. Im not a huge fan of filet mignon but they diced it smaller as one would for a beef stew and somehow managed to sear all six sides of each cube! This was accompanied by a masterful almost impossibly small brunoise of vegetable and other flavors that just sang. I would go there for that alone (OK and maybe the soup)We also had the Scallops and Mushrooms. The sauce ingredients listed included fish sauce and sounded wonderful but the hand in that department was tragically heavy, taking away all the sweetness (and lack of fishiness) that I love best about scallops.Our meal was rounded out by a respectable Buddha Delight vegetable medley and chicken fried rice.(and almost not worth mentioning but curious, the fortune cookies were stale and extra stupid)So why the grudging 4 stars??After the main courses arrived, I found 2 of them to be just a tad underseasoned for my taste and neither of us could get our waitress or anyone else's attention for so long that the food was cooling off quite a bit.FINALLY I saw a gentleman (Maitre d'?) and flailed my arms because I wasn't going to let one more staff enter and never even bother to scan the room. He asked almost incredulously if I meant him and I said ANYBODY - I really need some soy sauce and a salt shaker. He acknowledged and a few minutes later don't I see him tell a different staff member I need this.....and then i wait and a few more minutes after that, they go and tell my actual server I need these!!So this clown made me go through three rungs of the chain of command for something that would have taken him thirty seconds! This is very piss-offing in a place that cost $240 or so for two.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Koi Fried Rice
The food was definitely not worth the price tag. Service was good but the food was tasteless.
Atmosphere: 4
Food: 1
Service: 3
terrible service, food is OK (nothing special). It took forever to get drinks (and dinner). Place was not busy at all, many empty tables when we came in. They did not have a bartender and were getting drinks from another location. One drink came ten minutes before the 2nd one. When we realized drinks were not a real option, we asked if ordering a beer would be better? "Yes, no problems with beer". Then we waited 10 minutes for beer and watched next table get theirs in 1 minute. Crazy. Don't even know why I left any tip. Even had to chase down the waiter for check. The place is a hot mess.Parking: Valet parking is understaffed and unorganized.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: General TSO Chicken
I ordered the lo mein. Presentation of the food was very poor, there was no vegetables and portion was very small. Ordered a side of steamed broccoli which was overdone .My fiance ordered dumplings for an appetizer and it was on shaved iceberg lettuce, again,, very poor presentation and very pricey.
A nice meal with good menu options. Food was tasty and reasonably price. Service fast and friendly. Worth a visit if you are in the area.
Not s real Asian restaurant feel as though it all frozen food reheated very disappointed for what they charge never going back stay away find a restaurant down the Niagara
Atmosphere: 1
Food: 1
Service: 1
This restaurant is located inside the Seneca Hotel, and it is almost always sold out. We had a reservation before coming to town and thank God for that because we would've missed their delicious food. For starters, the portions are humongous! We ordered one side (the noodles) and one entree and we couldn't even finish them between us both. They provide authentic Japanese cuisine and excellent service from the minute you walk in. We were delighted with our experience and would love to come back.
Restaurantji Recommends
The server, Chad, was in such a rush. He offered us water. Thought he would return to take our drink order but immediately asked for our food order and rushed away. Never saw him again until our food came. We had to yell his name several times to get him to stop. He made us feel like we had to eat quickly. It was our 10 year anniversary. My Garlic Prawns were ok but on glass noodles that were not drained well, so the flavor of the sauce was watered down, not worth the price. My husband enjoyed his teriyaki tenderloin. Just ok fried rice.
Service was extremely slow and food was tasteless. We were not offered any drinks other than water. Nice server (wait how would we know we rarely saw her) not worth it. Hit another restaurant at the casino, skip Koi.
We gave this place a chance for redemption after a not so great experience the first time. Unfortunately we were disappointed. The service was extremely slow and food was tasteless. We were not offered any drinks other than water. Nice server (wait how would we know we rarely saw her) not worth it. Hit another restaurant at the casino, skip Koi.
The entrance host is rude (the worst ever), place smells really bad, prices are expensive. I do not recommend this restaurant at all
Thank you to my fabulous server, Le, for taking such attention to everything for me. My dinner was very enjoyable because of this outstanding service. (My Pad Thai was delicious too!)