Drive through is slow, sometimes they get order right.
Atmosphere: 2
Food: 1
Service: 1
David Shelton
Quick prompt well mannered staff food was nice hot
Tom Rj
I was in drive thru 20 min ago. When I got back to work I tried putting my straw in the cup but the straw would not go in. I took the lid off and the cup is filled to the brim with ice! I tried calling immediately and they didn't answer so I tried again multiple times and they took there phone off the hook. I'm contacting head office. You should not have your phones off the hook purposely
Jevy W
Kid-friendliness: 🈶小孩玩的地方，play place
Atmosphere: 4
Food: 4
Service: 4
mike FOX
I ordered apple pies got them hard and lukewarm can tell that they are well passed whatever time they should’ve been served at and I needed to repeat myself at the speaker multiple times for them to understand
Atmosphere: 2
Food: 2
Service: 2
Akshita Patel
Worst food ever Rude customer service
Atmosphere: 1
Food: 1
Service: 1
Stalan Loy
I went though the drive way ordered mc chicken and the chicken was dry and not fresh like it was cooked and kept it for a long time
Worst experience And rude customer service
Atmosphere: 1
Food: 1
Service: 1
donarail00
This McDonalds I am finding is getting to be bad. I don't think they get orders right. Ordered a new Celly Sundae and just got a regular sundae. Have other orders wrong where I had to go back. Going to start going to other locations.
Atmosphere: 3
Food: 4
Service: 1
KHUSHALI KANABAR (#KHAB)
No veg option
Atmosphere: 4
Food: 3
Service: 4
Colin Shannon
Have had multiple orders either incorrect or missing items. Last order was missing a whole sandwich, went back to ask for it and was told they refuse give me the sandwich they missed because they had given it to me, even though I never received. Highly recommend going to another location or restaurant
Absolutely horrendous service. Not only have orders been messed up numerous times (which happens, there are human errors) but the utter lack of willingness to correct mistakes and missing items is atrocious. Go to any McDonald’s that isn’t this one.
Service: 1
SHR RMSH
The big Arch was bad
Atmosphere: 1
Food: 1
Service: 1
arad zarei
It was my worst experience Staff are so unwelcoming
Food: 1
Service: 1
Richard Hollingsworth
Getting sick and tired of getting parked with no vehicles in line behind me just to keep the employees times per order low.
Already stopped going to Tim Hortons in this plaza cause of this, and I’m not the only one that gets frustrated over this.
I questioned this and they have no problem saying it’s cause they’re timed.
Atmosphere: 3
Food: 4
Service: 1
C L
Ordered two burgers, neither burger made correctly.
Was told by a member of the management team to come through and ask for them to check the managers drawer for items for me, got told tonight they won't check because its the middle of the night. Odd. I know management works all shifts.
Tried to call back over the course of the last 30 minutes, just a busy tone because their phones are off the hook. No receipt in my bag for me to email customer support about the bad service and poorly made sandwiches, since they require numbers off the bill.
Yall didn't even have a wrap around situation, you just want a "peaceful" night?
I'll say, this was the worst experience I've had at this location. The other night staff are usually great -- like outstanding. Unfortunate I didn't catch them tonight.
The staff on tonight need to be retrained though. If they acted like that in my restaurant, they'd lose their jobs. Its a bit different because I'm not min wage fast food, but where's the standards, the food quality control and the customer service?
Drive through is slow, sometimes they get order right.
Atmosphere: 2
Food: 1
Service: 1
Quick prompt well mannered staff food was nice hot
I was in drive thru 20 min ago. When I got back to work I tried putting my straw in the cup but the straw would not go in. I took the lid off and the cup is filled to the brim with ice! I tried calling immediately and they didn't answer so I tried again multiple times and they took there phone off the hook. I'm contacting head office. You should not have your phones off the hook purposely
Kid-friendliness: 🈶小孩玩的地方，play place
Atmosphere: 4
Food: 4
Service: 4
I ordered apple pies got them hard and lukewarm can tell that they are well passed whatever time they should’ve been served at and I needed to repeat myself at the speaker multiple times for them to understand
Atmosphere: 2
Food: 2
Service: 2
Worst food ever
Rude customer service
Atmosphere: 1
Food: 1
Service: 1
I went though the drive way ordered mc chicken and the chicken was dry and not fresh like it was cooked and kept it for a long time
Worst experience
And rude customer service
Atmosphere: 1
Food: 1
Service: 1
This McDonalds I am finding is getting to be bad. I don't think they get orders right. Ordered a new Celly Sundae and just got a regular sundae. Have other orders wrong where I had to go back. Going to start going to other locations.
Atmosphere: 3
Food: 4
Service: 1
No veg option
Atmosphere: 4
Food: 3
Service: 4
Have had multiple orders either incorrect or missing items. Last order was missing a whole sandwich, went back to ask for it and was told they refuse give me the sandwich they missed because they had given it to me, even though I never received. Highly recommend going to another location or restaurant
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Absolutely horrendous service. Not only have orders been messed up numerous times (which happens, there are human errors) but the utter lack of willingness to correct mistakes and missing items is atrocious. Go to any McDonald’s that isn’t this one.
Service: 1
The big Arch was bad
Atmosphere: 1
Food: 1
Service: 1
It was my worst experience
Staff are so unwelcoming
Food: 1
Service: 1
Getting sick and tired of getting parked with no vehicles in line behind me just to keep the employees times per order low.
Already stopped going to Tim Hortons in this plaza cause of this, and I’m not the only one that gets frustrated over this.
I questioned this and they have no problem saying it’s cause they’re timed.
Atmosphere: 3
Food: 4
Service: 1
Ordered two burgers, neither burger made correctly.
Was told by a member of the management team to come through and ask for them to check the managers drawer for items for me, got told tonight they won't check because its the middle of the night. Odd. I know management works all shifts.
Tried to call back over the course of the last 30 minutes, just a busy tone because their phones are off the hook. No receipt in my bag for me to email customer support about the bad service and poorly made sandwiches, since they require numbers off the bill.
Yall didn't even have a wrap around situation, you just want a "peaceful" night?
I'll say, this was the worst experience I've had at this location. The other night staff are usually great -- like outstanding. Unfortunate I didn't catch them tonight.
The staff on tonight need to be retrained though. If they acted like that in my restaurant, they'd lose their jobs. Its a bit different because I'm not min wage fast food, but where's the standards, the food quality control and the customer service?
Sincerely, 2 McDoubles
Atmosphere: 1
Food: 1
Service: 1
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