Olive Garden Italian Restaurant
1532 Military Rd, Niagara Falls
(716) 297-3818
Recent Reviews
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Its 50 50 if youre gonna have decent service here or not. When you do its great but when you dont its awful.
Atmosphere: 5
Food: 5
Service: 3
I ordered pasta with beef and specifically asked them to cook it well done but when it arrived it was hardly cooked! It was such a turn off!
I am not going here again
Atmosphere: 4
Food: 2
Service: 4
My friends and I took a trip to the States to celebrate my friends 25th Birthday this Saturday, and the experience was memorable for all the wrong reasons. We were a group of 6 seated at the back of the bar, by the dish pit stacked high with food and garbage. (That sat for almost an hour before a seperate server removed it) Once our entire group arrived we put in our food and everything went down hill from there. Certain cocktails didnt come for 15 to 20 minutes as they sat at the bar. Not enough plates, were provided for salads, soups, and breadstick and we had to remind the waitress twice about this. My friends who's birthday it was, his water tasted really funny like there was soap, or chemical tast to it. I had to also ask twice just for a new water or for ours to be topped off as we waited over an hour for our mains to come out. Mind you I stood up to use the washroom and got a gander of the restaurant, and it was by no means crazy busy. I think our waitress just lacked the care to check in with our party on multiple occasions and got annoyed by our requests (so many of us have worked in food service as well, and we were trying to be so kind and patient with our waitress) because their was a tremendous lack of service. Our appetizers had been completely forgotten and came last, which no one was interested in eating anymore because we all filled up on breadsticks while we waited so long for our food. Take out entrees seemed like a scam at that point. And. THEN the bill. We got to the restaurant at 4pm and didnt leave until 6:30pm waitress came to ask how the checks were being dispersed and dissapeared for a loooong time. When she finally came back to gave all the checks to my friend sitting closest to the end of the table and asked her to hand them out....? Left IMMEDIATELY without consulting anyone and almost every bill was wrong, over charged or, or had missing items. We waited almost 25 minutes for her to come back, radio silence. When I got up to look for her, I saw her just standing around with the other waitresses on her break? Just kicking it? Not sure but she definitely didnt look very busy or preoccupied whatsoever. However once she saw me she said shed come back right away to get it fixed. But never did? Didnt even ask what was wrong either?? How are you supposed to fix something you never inquired about. Waited I want to say another 10 minutes before we had to call a manager to provide us the service my poor friend deserved for his Birthday. 30 minutes for the bill??? Come on now. Super dissapointing experience. Us Canadians really love going to these chain restaurants as a treat and it really spoiled the day for every and our plans!! Service was so slow and miserable we missed a lot of other shopping we wanted to do while in America. Thankful for the Management and other staff members that swooped in to help.
Atmosphere: 3
Food: 3
Service: 1
The restaurant has such a nice vibe, and the food was absolutely delicious 😋. They specialize in pasta dishes, and even the soup was really tasty. They also offer healthier options like salmon and broccoli, which I really appreciated.
Shoutout to our server, Jacob, for the exceptional service. He was very knowledgeable about the menu and extremely helpful throughout the meal.
This was my first time at Olive Garden, and the entire experience was top-notch and genuinely impressive.
Atmosphere: 4
Food: 4
Service: 4
The service is so good. Staff is so friendly and the food is great as always.
Atmosphere: 5
Food: 5
Service: 5
Great experience as always! Top notch service with great food and drinks
Atmosphere: 5
Food: 5
Service: 5
Food was FANTASTIC! As to be expected from Olive Garden!
Unfortunately SUPER slow service, had my drink sitting on the window for 25 minutes before bringing it after I asked a third time, at least 15 minutes between attentiveness. Brought out the appetizer at the end of our meals-after being asked about it. Unnecessarily messed up bills after spending 15 minutes organizing them, spent much more time than intended (over 2h 30m)
Atmosphere: 5
Food: 5
Service: 1
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Love the Olive Garden! The food is great, the atmosphere is perfect for a family dinner and the service was excellent!
Atmosphere: 5
Food: 4
Service: 5
I had a great experience there. The service was amazing, and overall it was truly awesome. The manager even came to our table to ask if everything was good and if there was anything they could improve, which showed great care. Overall, we had an excellent experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous House Salad, Chicken Alfredo, Soups, Breadsticks, Never Ending Dipping Sauces for Breadsticks, Calamari
Restaurantji Recommends
Excellent food and service
Atmosphere: 5
Food: 5
Service: 5
We had a great experience. We joined the virtual wait list and when we arrived we were seated right away. Our server Nolan was great, food arrived in perfect time and service was excellent
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and very filling. But above all else the service was impeccable. Our server Kaydence was very friendly and on point. I will definitely eat here again
Atmosphere: 5
Food: 5
Service: 5
Undercooked noodles, melted after meal chocolates. Usually, it's great if they don't drop the ball great food. Last time, I ordered Alfredo and got lasagna. So it's really a gamble coming here. I personally don't think it's worth the wasted $$ and I'm not going to waste another penny.
Atmosphere: 1
Food: 1
Service: 1
Loved our lunch date here, our server Kaydence was attentive and provided a great experience!
Atmosphere: 5
Food: 5
Service: 5
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