1st time to Panera! Absolutely loved the atmosphere and the food options were outstanding! Soup and salad were fantastic!
Atmosphere: 5
Food: 5
Service: 5
Kaye Hamilton-Smith
The new garden salad and butternut soup were delicious. Fast service. Fair prices.
Atmosphere: 4
Food: 5
Service: 5
Lori Brid
No real flavor very expensive.
Atmosphere: 3
Food: 3
Service: 3
Jacob E
I almost didn't go after reading the reviews, but I had a pleasant experience here
Atmosphere: 5
Food: 5
Service: 5
Buffalo Cars
I asked for a couple ketchup packets and the little pink haired creature said we don't carry ketchup which is beyond me ...Weird every time I go there I get ketchup
Robert Imperial
Typical Panera very clean
Atmosphere: 4
Food: 4
Service: 5
Cassandra
It is super expensive for what you get and the staff never seem to know what is going on. The wait is unusual long for soup and sandwiches or a bagel.
Atmosphere: 4
Food: 2
Service: 2
Payton Novosat
Worker was clearly under the influence had no clue what was going on and had to walk them through what I was getting
Atmosphere: 1
Food: 4
Service: 1
Gary DAngelo
Not the place it once was☹️😢 Portions small prices high Quality has gone down and over all experience is lacking....so sad My X favorite place
Bought 2 brownies but they just gave me one and I only found that out once I got home. Their free bread “unwrapped” that comes with a purchase of salad was just tossed inside the paper bag with all the other wrapped pastries and the salad. I asked why they did not put it in a bag, staff said that it really does not come with any packaging. Poor handling of food.
Atmosphere: 3
Food: 4
Service: 1
Rachel Stroup
By far the busiest Panera Bread I have ever been to. Parking was limited and it took almost 25 mins to get 2 cups and 2 baked goods that took zero preparation by staff. There seemed to be a lot of staff as far as fast food chains go, at least 5 in the kitchen, 3 behind the counter, and 2 bussing tables, but the wait was still ridiculous. The guy who realized they had missed our order apologized and was very nice. Seemed like a place where many regulars met up with special requests and lots of badly behaved kids so kuddos to the staff anyway. We were there on a Thursday around lunchtime and there were probably over 30 customers inside not including a constant line in drive through.
Atmosphere: 4
Food: 4
Service: 2
Andy Federspiel
This locations managers and employees need to be retrained or fired. Always a horrible customer service experience every time I have gone there. They are extremely unhelpful and they have no sense of pride or urgency. The orders take forever and are poorly made. No wonder they have the most complaints of all fast food chains currently. They beat out Arby's for that title. Let that sink in.
Danielle
Gorgeous food and lots of it too! Great idea using the 'pick two' service.
Atmosphere: 5
Food: 5
Service: 5
Meander45756891965
My soup was hot. My salad was full of ingredients and well seasoned with dressing. Not skimpy at all. The manager was attentive and personable. We were in Niagara Falls visiting from Pennsylvania, One of the best Panera Bread restaurants I've been in.
1st time to Panera! Absolutely loved the atmosphere and the food options were outstanding! Soup and salad were fantastic!
Atmosphere: 5
Food: 5
Service: 5
The new garden salad and butternut soup were delicious. Fast service. Fair prices.
Atmosphere: 4
Food: 5
Service: 5
No real flavor very expensive.
Atmosphere: 3
Food: 3
Service: 3
I almost didn't go after reading the reviews, but I had a pleasant experience here
Atmosphere: 5
Food: 5
Service: 5
I asked for a couple ketchup packets and the little pink haired creature said we don't carry ketchup which is beyond me ...Weird every time I go there I get ketchup
Typical Panera very clean
Atmosphere: 4
Food: 4
Service: 5
It is super expensive for what you get and the staff never seem to know what is going on. The wait is unusual long for soup and sandwiches or a bagel.
Atmosphere: 4
Food: 2
Service: 2
Worker was clearly under the influence had no clue what was going on and had to walk them through what I was getting
Atmosphere: 1
Food: 4
Service: 1
Not the place it once was☹️😢
Portions small prices high
Quality has gone down and over all experience is lacking....so sad
My X favorite place
Atmosphere: 2
Food: 2
Service: 2
It's panera
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Bought 2 brownies but they just gave me one and I only found that out once I got home. Their free bread “unwrapped” that comes with a purchase of salad was just tossed inside the paper bag with all the other wrapped pastries and the salad. I asked why they did not put it in a bag, staff said that it really does not come with any packaging. Poor handling of food.
Atmosphere: 3
Food: 4
Service: 1
By far the busiest Panera Bread I have ever been to. Parking was limited and it took almost 25 mins to get 2 cups and 2 baked goods that took zero preparation by staff. There seemed to be a lot of staff as far as fast food chains go, at least 5 in the kitchen, 3 behind the counter, and 2 bussing tables, but the wait was still ridiculous. The guy who realized they had missed our order apologized and was very nice. Seemed like a place where many regulars met up with special requests and lots of badly behaved kids so kuddos to the staff anyway. We were there on a Thursday around lunchtime and there were probably over 30 customers inside not including a constant line in drive through.
Atmosphere: 4
Food: 4
Service: 2
This locations managers and employees need to be retrained or fired. Always a horrible customer service experience every time I have gone there. They are extremely unhelpful and they have no sense of pride or urgency. The orders take forever and are poorly made. No wonder they have the most complaints of all fast food chains currently. They beat out Arby's for that title. Let that sink in.
Gorgeous food and lots of it too! Great idea using the 'pick two' service.
Atmosphere: 5
Food: 5
Service: 5
My soup was hot. My salad was full of ingredients and well seasoned with dressing. Not skimpy at all. The manager was attentive and personable. We were in Niagara Falls visiting from Pennsylvania, One of the best Panera Bread restaurants I've been in.
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