Panera Bread

1508 Military Rd, Niagara Falls
(716) 297-3567

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Recent Reviews

By far the busiest Panera Bread I have ever been to. Parking was limited and it took almost 25 mins to get 2 cups and 2 baked goods that took zero preparation by staff. There seemed to be a lot of staff as far as fast food chains go, at least 5 in the kitchen, 3 behind the counter, and 2 bussing tables, but the wait was still ridiculous. The guy who realized they had missed our order apologized and was very nice. Seemed like a place where many regulars met up with special requests...
My soup was hot. My salad was full of ingredients and well seasoned with dressing. Not skimpy at all. The manager was attentive and personable. We were in Niagara Falls visiting from Pennsylvania, One of the best Panera Bread restaurants I've been in.
I usually love Panera, but unfortunately, this location was a letdown. I’m giving 3 stars only because the food still tasted good.
I had customized my sandwich, but the customizations were completely ignored. Instead of correcting it properly, the staff member handed me a bunch of vegetables on the side—ingredients that should’ve been part of the sandwich. I can usually adjust, but what really bothered me was the attitude. She didn’t acknowledge the mistake or...

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