Simply Soul

829 Main St, Niagara Falls
(716) 299-7105

Recent Reviews

Fred & Tracie McKee

Nice surprise. We met friends here and we were not disappointed with anything. Food was amazing and the owner and staff were very nice and accommodating. Can't wait to return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac N Cheese, Roast, Baked Beans

Dallas Andrakulic

Everything is incredible here! I only have 1 suggestion….please don’t not clean the tables with concentrated cleaner while people are eating especially with Fabuloso. Everything was wonderful but the gentleman cleaned the table behind me with the absolute strongest cleaner on the market and after that it was all I could taste or smell. I have worked in the restaurant business for 15 years and there are many other products for sanitation. No shade at all just thought you may want to know, it is very unpleasant while eating and ruins the taste of your delicious food

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Catfish, Mac N Cheese, Dirty Rice, Catfish Nuggets, Fish Fry, Fried Cabbage

Jennifer Aydin

LETS JUST START BY NEVER ORDER FROM HERE EVER. I placed my order @6:21pm for the (4) pc meal a breast, leg, wing, thigh, and it comes with two sides.(Yams and green beans were my choices) I got notification it was ready my FIRST dasher goes and the order is not ready after it has been 40minutes. (7:01p) to be exact. He cancels. Another dasher goes he's there in 4minutes from 7:05p he is waiting until 7:34p he leaves because the order is NOT ready. HOW?! Finally my third driver goes she is there quickly as well and the communication we had back and forth I appreciate her and her patience! She was there at 7:40 I called the establishment they didn't answer none of my calls. My dasher advises me they told her 10minutes. After 20minutes 8:00pm I check in she says it's still not up. At this point I'm very frustrated. She then says they said few more minutes. I call the answer and say "we are not accepting orders." I stop him right there and say "I placed an order @6:21p HOWEVER my order is not ready after almost 2 HOURS. It don't take TWO HOURS to fry chicken and warm up canned sides. He proceeds to say a lie he didn't even think about "the machine said it was ready and it wasn't." THE MACHINE SAID IT WAS READY AND IT WASNT . Read that again. Are we waiting for a machine to make the food? That still doesn't explain two hours. Finally @8:17p mind you there CLOSED. They close at 8p my dasher says she has my order. It has arrived with ZERO seasoning in the canned green beans. Yams are fine. & TWO PIECES OF CHICKEN I WAITED TWO HOURS FOR TWO PIECES. This is why these establishments aren't supported. My patience was beyond. & they had a nerve to put a menu on top as if I would ever order from here again. PLEASE DONT. Simple soul is simply NOT it. AND DONT BLAME DOORDASH. You ACCEPTED THE ORDER. CONFIRMED you recieved it @6:21pm we get notification when a restaurant gets our order and accepts it meaning working on it which is HOW doordash gives you an ETA. I worked in food with doordash. You confirming the order/accepting it is you physically printing out the receipt for it to get it ready. IF you did not see it my order would have never been confirmed meaning NO driver would’ve been assigned. Don’t try and save yourselves you messed up and that’s that. It’s not doordash it’s YOU. SIMPLY SOUL. CLEARLY THE SCREENSHOTS DONT LIE. You literally confirmed my order. (Accepted) Patrons will see the proof .

Atmosphere: 1

Food: 1

Service: 1

Kiki V.

Some of the most crunchy, fresh, juicy, delicious fried chicken I've ever had. And they serve big portions that match the price. But don't come if you're looking for a quick meal and bring your patience because we waited about 40 minutes for our food. The sides are okay, nothing special. Servers were perfectly nice. Not a super aesthetic space, but clean, and lots of community members seem to enjoy as well.

Sahara Maitland

Me andy family are visiting Niagara Falls and heard about this place. When I say the food is delicious! The seven up cake was so good and soft, the Rasta pasta omg.. And the red drink I think it was kool-aid..man let's just say before we leave we are coming back!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac N Cheese, Desserts

Shaquita Rodgers

The service was great, everyone was kind and friendly. We came as a large party. The yams taste like a great grandmother made them, the oxtails rasta pasta was great, the cornbread was good! They have Red kool-aid. Spaghetti and fried chicken was good. The cat fish nuggets were good as well as the ribs tips and fried shrimp. Definitely will be making another trip there and I live 3 hours away!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Catfish

Carleton Mason

Take out it was delicious and plenty

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Catfish, Mac N Cheese

Chrsty Grabka

I was there and I had their fried chicken. Oh my God, it was delicious. The side dishes were huge and delicious. I had French fries and rice and gravy. And you get a enormous piece of cornbread. My husband had fried chicken and he got the Mac. And cheese. And baked beans. He said that was slamming good. We had a friend with us and he got the fried chicken as well. And his sides were. Greens and French fries. Everything came Super hot and delicious I will definitely Be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac N Cheese, Baked Beans, Rice & Gravy

Yolanda Magee

Amazing food great restaurant! Would absolutely suggest you eat there...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken 2 Slab of Ribs, Fried Cabbage, Rice & Gravy

Marvin Austin

They do not have a new menu online false and they price is way more the what it says online talking about 25$ dinners they higher then Friday's that's way to much for dinners

Jose Otero

The most incredible food and service of the zone. The ribs are out of this planet. Full recommended ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac N Cheese, Fried Chicken 2 Slab of Ribs

amari Galloway

The food is some of the best soul food that I have had in a very long time. Service was great and they treated us very well and like family. I came from out of state to get this food .I am definitely coming again.

Atmosphere: 5

Food: 5

Service: 5

Ghostman XM

The food was amazing, I had the Parmesan chicken wings with the Mac and cheese and collard greens and the overall quality and service was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac N Cheese

Michael B

The food is amazing, the service is amazing, and the vibe of the place is so welcoming. By far one of the best restaurants I have ever been to. I highly recommend if you visit Niagara Falls!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac N Cheese, Chicken & Waffles, Fried Chicken 2 Slab of Ribs

Christy Berner-grabka

OMG the fried chicken was delicious. All side dishes that came With my dinner was delicious, I will definitely be Back the best fried chicken I ever had.

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