Wanted to get a latte with a double shot come to my surprise at the cash on the cost 9.10 canadian where if you go to other locations outside the Niagara Falls ontario area the cost is less like less the 6 dollars canadian for the same order witch in the province of Ontario the tax for HST is 13 % not 21 % attached is 2 receipt 1 from this location and another location in Durham region and the same drink is 3.10 less than this Starbucks be aware see pictures attached
Atmosphere: 4
Food: 4
Service: 4
Ivan
2 dollars for tap water
Food: 1
Service: 5
Vince Lo Curto
The principle of charging $0.91 for a cup of tap water after I ordered $50 worth of coffee is just wrong. Every other Starbucks gives a cup of water at no charge. This is unbelievable.
Angelo Del Mastro
Was served by Kathyrene today. She was pleasant and made some wonderful drinks!
Atmosphere: 5
Food: 5
Service: 5
Keith
No fresh brewed coffee. At Starbucks. In the middle of the day on a weekend. $4.14 for a tall coffee turned into $4.98 with these hidden tourist fees. Not a good reflection on what the brand is supposed to be
Atmosphere: 1
Food: 1
Service: 2
Artem Puryshev
Very tasty coffee and fast service. The prices are very expensive! For two watts I paid 22,29 dollars.
Atmosphere: 3
Food: 5
Service: 5
N J
Manager is rude and the whole place feels too corporate. No love for guests at this Starbucks on Vic Ave.
Service: 1
Sylvia Plain
my drink was wrong. my friend's drink was wrong. learn your menu. stop charging extra for shit quality.
Atmosphere: 1
Food: 1
Service: 1
Saleem H.
With an order placed already of 20 dollars for two coffees, the staff asked for 1$ to give me tap water.
Just feel that this js disrespect
Atmosphere: 5
Food: 1
Service: 1
Rolando Mclaren
Stopped at the Starbucks on Clifton Hill niagara Fallsand was shocked at the service. After purchasing two full drinks, I simply asked for a glass of water. I was told I’d need to bring my own cup, or they would charge me $1 just for the cup. Completely unacceptable, especially after already spending money there. Terrible policy and even worse customer service. Won’t be coming back.
I was shocked by the experience at this Starbucks on Clifton Hill. We ordered five drinks (which came to a significant amount), and when I asked for a small cup of water, I was told I’d have to pay $1. I couldn’t believe it—after already spending so much, being charged for a cup of tap water feels unreasonable and greedy. Very disappointing customer service, especially for a location that gets so many visitors. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Kaiya Epp
This is in no way the employees fault—I believe they were extremely understaffed at the time, with only 2 visible employees on a Friday afternoon. But! The bathroom is filthy. It's absolutely disgusting. The service is excruciatingly slow, it took nearly 20 minutes to get one drink. They made me the wrong drink. The tourism tax is real!!! This Starbucks is much pricier than my local Starbucks. I believe one of the employees was new. That's not her fault, but the manager should've scheduled more workers for a Friday afternoon at CLIFTON HILL. I really wouldnt go here, it was probably the worst Starbucks experience I've had. Lastly, I asked for caramel ribbon crunch frappucino, got just a caramel frappucino. Normally wouldn't mind but for the amount of money and time I spent here it was pretty disappointing.
Atmosphere: 1
Food: 1
Service: 5
jorge sanchez
Washrooms looks like have months with out be clean
Atmosphere: 1
Food: 4
Service: 1
Shiva Vadivelu
It is insane just bacon guda sandwich $10.99 is a double the price from Toronto. I won’t recommend this store.
Atmosphere: 1
Food: 1
Service: 5
Sherif Mohsen
Terribly overpriced, the chairs were hard and uncomfortable, the drinks were all made wrong and did I mention overpriced? Like, waaaay overpriced. Tourism or no tourism I shouldn’t have to pay $3-$4 more for a drink in the Falls than elsewhere.
Wanted to get a latte with a double shot come to my surprise at the cash on the cost 9.10 canadian where if you go to other locations outside the Niagara Falls ontario area the cost is less like less the 6 dollars canadian for the same order witch in the province of Ontario the tax for HST is 13 % not 21 % attached is 2 receipt 1 from this location and another location in Durham region and the same drink is 3.10 less than this Starbucks be aware see pictures attached
Atmosphere: 4
Food: 4
Service: 4
2 dollars for tap water
Food: 1
Service: 5
The principle of charging $0.91 for a cup of tap water after I ordered $50 worth of coffee is just wrong. Every other Starbucks gives a cup of water at no charge. This is unbelievable.
Was served by Kathyrene today. She was pleasant and made some wonderful drinks!
Atmosphere: 5
Food: 5
Service: 5
No fresh brewed coffee. At Starbucks. In the middle of the day on a weekend. $4.14 for a tall coffee turned into $4.98 with these hidden tourist fees. Not a good reflection on what the brand is supposed to be
Atmosphere: 1
Food: 1
Service: 2
Very tasty coffee and fast service.
The prices are very expensive!
For two watts I paid 22,29 dollars.
Atmosphere: 3
Food: 5
Service: 5
Manager is rude and the whole place feels too corporate. No love for guests at this Starbucks on Vic Ave.
Service: 1
my drink was wrong. my friend's drink was wrong. learn your menu. stop charging extra for shit quality.
Atmosphere: 1
Food: 1
Service: 1
With an order placed already of 20 dollars for two coffees, the staff asked for 1$ to give me tap water.
Just feel that this js disrespect
Atmosphere: 5
Food: 1
Service: 1
Stopped at the Starbucks on Clifton Hill niagara Fallsand was shocked at the service. After purchasing two full drinks, I simply asked for a glass of water. I was told I’d need to bring my own cup, or they would charge me $1 just for the cup. Completely unacceptable, especially after already spending money there. Terrible policy and even worse customer service. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was shocked by the experience at this Starbucks on Clifton Hill. We ordered five drinks (which came to a significant amount), and when I asked for a small cup of water, I was told I’d have to pay $1. I couldn’t believe it—after already spending so much, being charged for a cup of tap water feels unreasonable and greedy. Very disappointing customer service, especially for a location that gets so many visitors. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
This is in no way the employees fault—I believe they were extremely understaffed at the time, with only 2 visible employees on a Friday afternoon. But!
The bathroom is filthy. It's absolutely disgusting.
The service is excruciatingly slow, it took nearly 20 minutes to get one drink.
They made me the wrong drink.
The tourism tax is real!!! This Starbucks is much pricier than my local Starbucks.
I believe one of the employees was new. That's not her fault, but the manager should've scheduled more workers for a Friday afternoon at CLIFTON HILL.
I really wouldnt go here, it was probably the worst Starbucks experience I've had.
Lastly, I asked for caramel ribbon crunch frappucino, got just a caramel frappucino. Normally wouldn't mind but for the amount of money and time I spent here it was pretty disappointing.
Atmosphere: 1
Food: 1
Service: 5
Washrooms looks like have months with out be clean
Atmosphere: 1
Food: 4
Service: 1
It is insane just bacon guda sandwich $10.99 is a double the price from Toronto. I won’t recommend this store.
Atmosphere: 1
Food: 1
Service: 5
Terribly overpriced, the chairs were hard and uncomfortable, the drinks were all made wrong and did I mention overpriced? Like, waaaay overpriced. Tourism or no tourism I shouldn’t have to pay $3-$4 more for a drink in the Falls than elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Loading...