Starbucks

4030 Montrose Rd, Niagara Falls
(905) 358-8365

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Recent Reviews

Typical Starbucks overall, however we found that Jalen was an exemplary employee who worked efficiently and with great professionalism. The location was very busy and he managed the customers and the staff diligently. Under pressure, he spoke respectfully to his fellow staff to ensure efficiency, and was announcing who's drink he was making to ensure customers knew they were not forgotten amidst the busy-ness. We felt he deserved recognition as he really impressed us!
Ordered a customized drink he seemed confused and I ordered a venti they punched in grande and I said oh i ordered a venti and he argued with me saying I ordered a grande. I ordered a venti never said grande once. It’s fine I didn’t want a free upsize but as a Starbucks barista at a different location don’t argue with the customer when you make a mistake.
I'd like to give my sincere appreciation to Abbie and Celeste.
Abbie was a tremendous help over the phone on a special order I was trying to complete. She walked me through it and took the time to make it just right.
Abbie was patient and very attentive with me as I was trying to explain my order.
Celeste answered my call the next day regarding an issue I had with a prepackaged item. Celeste listened and was quick to apologize and take care of...

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