Subway
5175 Victoria Ave Unit 203, Niagara Falls
(905) 354-6199
Recent Reviews
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Was gonna get a sub but when I pulled up dude www picking his nose like he was at war
The food was ok but we came in at 9pm to eat and asked to use the washroom and they wont allow us to! They are still open for another 30 minutes. Isn't this against the law? Rude girl walks away when asked why paying customes can't use the facilities. Ridiculous!!!
Atmosphere: 1
Service: 1
The old lady at the front needs customer service training.
Atmosphere: 1
Food: 1
Service: 1
I had ordered a 6-inch veggie patty, and the bread was so tough that I wasn’t able to chew properly. It also seemed like the bread was leftover. Moreover, the wrapping is so loose that all the stuffing is coming out. Lastly, the receipt was covered with stickers, so I wasn’t able to review the ingredients. However, it was my first time ordering from this store, so I won’t recommend anyone to use their store.Just to be noted, it was Uber Eats delivery and not pick up
Atmosphere: 1
Food: 1
Service: 1
Depends who works at the front you will be greeted with a smile. Food is as what expected from fast food subway. They missed my online order once and went in and they tired to tell me I didn't order on time before 6 thats why? Didn't make sense but I showed receipt and I got my order made.
Atmosphere: 2
Food: 3
Service: 2
Great food, amazing service and phenomenal company.
Atmosphere: 5
Food: 5
Service: 5
I went to buy a sandwich there today at about 6pm and the two ladies started talking in their native language. I couldn't tell what they said and laughed about but I am sure it was about me.
I felt disrespected and I'll go back there again. (Victoria Avenue, Niagara Falls)
staff is so rude all the time. Thay talk something bad for customers before they come to counter to take order.
Free parking available.
Atmosphere: 4
Food: 5
Service: 5
Zero stars very bad service. After order I would to go to use washroom they are told out service long time why ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The worst customer service and very rude two white ladies work here. I visited the store to take my 3 year old toddler to their bathroom as she really needed to use but they refused to let us use the bathroom. I have always been their customer and told them that I always been your customer and just this time I needed to use the bathroom but they didn’t care anyways. I know the policy might be no let anyone use the bathroom unless you buy something. However, there should be some exceptions specifically if a kid needs to use the bathroom. Very inhuman and rude people.
Atmosphere: 1
Food: 1
Service: 1
EMPLOYEE NAMED HARPREET &POOJA GAVE ME A WONDERFUL CUSTOMER EXPERIENCE, WE ORDERED VEGGIE DELITE SUB COMBO AND THEY MADE IT WITH GREAT HYGIENE AND ATTENTION.
Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Just went there. Because my boss gave me a gift card. I went in an hour and a 1/2 ago and they told me to call the number on the back, called the number on the back and it told me to go to the website. Went to the website. Checked the balance in that nature. The card was activated. Got $15 on the card. Went back in. Got a sub. Went to go chekc out and the car didn't work again and I told them what it said online that you have to manually input it and they said they couldn't. And I said, could I please talk to a manager? And then every time I was trying to say something, not the male, but the female would just talk right over me and say, no, no, then say a bunch of stuff and not let me talk, then I asked to speak for a manager. Then they called the manager. And I spoke to the manager and about trying to complain about the customer and figure out what was going on. So when I figured out what was going on with the card. As soon as I went to go complain about the female, she pulled the phone away and stopped letting me talk to the manager and then I just pulled my phone out after already telling them I was recording and said, what is your name so I can tell the manager and she said, I will not tell you my name or why are you recording me? That's illegal, then ran at me. I kid you not and I recorded it ran at me. And grabbed me by my shoulder, and with her other hand tried to grab my phone, you can hear it and you can see it in the video. So I would stay away from this and if you see that girl definitely don't have her make your food guys that is absolutely ridiculous. And this is probably the last time I will ever be going to this Subway. Unless it's to go speak to the manager in person
Atmosphere: 1
Food: 1
Service: 1
To be very honest, I was wonderful experience just because of best ever customer service I got from the Pooja.she was so nice and kind. She took my order correctly and served with care. Hats off to her
# POOJA# Best Employee
Vegetarian sub sandwiches and a rice for chicken rice bowl was so par excellence so tasty!
Atmosphere: 5
Food: 5
Service: 5
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