Subway

8044 Portage Rd, Niagara Falls
(905) 295-9021

Recent Reviews

Sort by
Bishali

I had a very good experience with a girl name simran , she was very fast and accurate. I asked her so many questions about sauces and cheese but she replied every-times very politely . I would highly recommend you guys to go this location.

Atmosphere: 5

Food: 5

Service: 5

Aditi rai Sharma

had a great experience with Simran at Subway. I was having some issues with my account, and she handled it so patiently without getting irritated or impatient. She did her best to help me out, and I really appreciate her effort. Big shout out to Simran for her excellent customer service!

Atmosphere: 5

Food: 5

Service: 5

Liam D

Tonight I ventured to this subway location for a late night snack. Upon arrival I saw atleast 13 or so people at the counter ordering food and one girl working the counter. To my surprise she was quick, accurate and carried herself with amazing customer service. I didn’t have to wait long for my food and was very happy with my service. Simren was the girl working and she did an outstanding job!! 10/10.

Atmosphere: 5

Food: 5

Service: 5

Tsai Hsin Wu

I had a very bad experience today. I remember previously when I went there with my fiancé, the service was usually fine. But today, I went in and immediately said what I want, then the two staffs were just like they‘re zoned out, and just stopped their motions, with no eye contact with me. They didn’t even bother asking me the follow-up question about what kind of bread I’d like to have. And there was this man came in after me, then the two staffs looked over to him and greeted him right away. And I was totally neglected aside. I’m glad that the man asked if I was there first, otherwise the two staffs were like they’re ready to take his order before mine. So in my mind I was like, hello ladies, what about me? Somehow my order was still made after the man came in after me. This is so disappointing and not respectful of me being the first customer there. I hope this has
nothing to do with racism.

Atmosphere: 3

Food: 5

Service: 1

Ryan

Ordered a steak and cheese. Very little to no steak. If I wanted to order a sub bun with just veggies that’s what I would’ve done instead

Food: 1

Diamond Dave Collections

Ordered food from Subway and they didn't follow the special instructions. We returned to the store and they refused to give us a refund. Telling us they don't do refunds even though when we brought up the Official Subway Webside it states on there that if and when you order food from eaither thr store of app then please go to the location you ordered from for a refund. After pulling a set of teeth and having management called multiple times we were finally giving a refund. I'm not sure what kind of establishment refuses a refund especially a restaurant that poorly made your food and didn't follow any instructions. Imagine going to Subway and telling them what you want and them ignoring you and doing whatever they wanted. Messed up right? Right. And then them refusing a refund and telling you that they don't do refunds. Messed up right? Right. Never again will I step foot in a Subway or bite down on one of their $23 footloose. Time and money will be saved after this horrendous experience

Atmosphere: 1

Food: 1

Service: 1

Waleed Warraich

Amazing Atmosphere, very clean place inside. Amazing customer service by the girl working inside. Will come again

Atmosphere: 5

Food: 5

Service: 5

Adam Marshall

Food was excellent! Very clean store and the bathrooms were spotless. I will be back! The service was great. The employee was very efficient and her workspace was very clean. I felt good about coming here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Submarine Sandwiches

Lara Jenner

Excellent staff and clean place for dining. Washroom is neat and clean.

Atmosphere: 5

Food: 5

Service: 5

Wish Wish

Great service and well mannered staff

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Oven Roasted Chicken on a Flat Bread, Meatballer

Varinder Thour

Good staff, excellent food, Good atmosphere. Whether it’s a quick lunch or a hearty dinner, Subway delivers satisfaction every time.

Atmosphere: 5

Food: 5

Service: 5

abdullah Mayati

This location is horrible. I came this morning after 8 am to place an order. The guy was very rude, he said 5 min and after 30 min he still didn’t take our order. He kept pretending cleaning something for more than half an hour, eventhough he is supposed to open at 8am.

Atmosphere: 1

Service: 1

Tejinder Singh

One of the best subway in the niagara region and employees are very polite and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven Roasted Chicken on a Flat Bread, Jerk-Spiced Chicken 670 Cals

Adam M

Food was excellent! Very clean store and the bathrooms were spotless. I will be back! The service was great. The employee was very efficient and her workspace was very clean. I felt good about coming here.

Angela Sherwood

So my wife and I wanted Subway for dinner and my wife went to Subway on Main Street in Chippewa ( Niagara Falls) and I always get my steak sub foot-long with all my toppings and tonight was no different. I get the same thing every time I go to Subway the first bite I took something didn’t taste right the second bite I took. I started puking my guts out the meat went sour and was mouldy when I contacted SUBWAY® the two employees there thought it was a big joke and wouldn’t do anything about it absolutely I highly suggest everyone boycott the subway in Chippewa as it’s ran by people who have a hard time speaking English and thought it was funny when I told them and they said there’s nothing we can do to help. It’s not our problem. They need to close the SUBWAY® down and these people should be shut down by the health department who I will be calling on Monday along with Niagara regional newspaper thank you so much The only reason I’m putting this up here is to keep other people safe so they don’t get sick so far I puked about 20 times absolutely disgusting shut the SUBWAY® down in Chippewa

Loading...