Our server (Adriana) was amazing and very lovely. The food was suprisingly delicious, and we are definitely going back!
Christopher DeNigris
This place is out of business. It's August 9th and restaurants reopened from Covid quite some time ago. We walked over to eat here tonight to find it closed with signs dating back to March 16 that they closed at 8pm for Covid and have not reopened apparently. TGI Fridays is open across NYS.
Harpreet Kaur
I and my other two friends went there with the expectation of good food and environment. No one came and served us for at least 10 minutes whilst we were standing near the reception desk. Two servers even passed by and didn’t give a thing about asking if we have been helped or not. Finally we got the chance to be seated and served by the most impolite employee of the restaurant. The restaurant was not at all busy that would explain the situation of such carelessness. However, we ordered our food and started eating. The food wasn’t good either and the prices were touching the sky. The situation went to extreme level when the waitress came in the middle of eating and asked us if she can bring the bill. We were all stunned that what just happened. It’s not even like one of us asked her bring it and we said no. After everything happened, I asked her for the bill and it seemed like she was ready to do it from a really long time and was waiting for someone to ask for it. She didn’t even care to at least be polite and ask her about our experience or said thank you in the end. What are they serving in such a big restaurant? Disrespect and bad food!
Kesha Thomas
Walked in and wasn’t greeted just asked to you want to sit at the high table and sat us down. Ordered sizzling chicken and shrimp skillet with a side of macaroni and cheese. My boyfriend ordered the whiskey glazed center Cut sirloin with shrimp . The order took at least 45 min to come out with it only being 2 other couples in the restaurant you would think the wait is not that long. But think again !!! When the food finally came out my sizzling skillet was NOT sizzling the Mac & cheese was barely warm and the noodles from the Mac and cheese was not fully cooked. My boyfriends Mac & Cheese was the same and they didn’t bring the shrimp outFor his meal. Once we told them it might be a mistake there shrimp missing what was brought out was dried up warm Fried shrimp pieces I mean they was dry you need to soak it in cocktail sauce just to eat it. We ordered desserts I ordered the red velvet cake and he ordered ice cream wit Oreo crumbs that took another 25 min for something that has to be sliced and scooped To be brought out. Which we jus took home. Only thing was good was the drinks.
John Cicmansky
When I showed up to this Friday's at Niagara Falls with 3 of my friends, it took over 10 minutes for the hostess to welcome us and have us seated. It's a cold Wednesday night and the restaurant looked to be at about 50% capacity. After being seated and waiting about 15 minutes, we were never greated by a server. We left hungry, thirsty, and most of all disappointed. The hostess was also missing again on the way out with about 4 families in line. I would leave 1 star but the interior looked up to date and it was warm inside.
Msshady380
Stood outside of the restaurant by the hostess stand for 15 minutes. Nobody greeted me. If there were any other restaurants anywhere in the vicinity, I would have gone anywhere else. I had to go into the restaurant and wave someone down. A waiter went to get the hostess, she refused to come greet us since there was a wait ?. The waiter sat us down in lieu of her. He was very nice. Menu was small and up charged. I was beyond annoyed at this point and left after apps.
431rachaelf
Food was delicious and RJ was amazing, polite and all round a polite employee. Definitely will give her a bonus!
Keng B.
Salad was good but the Sirloin steak came in at half a steak and not a full fillet! Had no drinks but water and the price US $78!
Maggie B.
We went on a mini vacation with a group (12) on family weekend , We had reservations for 12 , they sat us at a table which was a little tight , but accommodate us by putting all our boys in a booth next to us, they felt special , Our server was awesome answering any questions and accommodating and suggestions with food restrictions, as far as our ( steak , ribs, Salmon ,fish , burgers etc)was great we pretty much all cleared our plates plus had desert. Had a nice evening and didn't feel rushed
Marie Pfleuger
Food and drinks were very good. All the staff was above and beyond!!! We both had an absolutely amazing time here. Truly fantastic staff
I love TGI Fridays the best food the best service they have this drink called strawberry Henny that I enjoy very much and my kids definitely enjoy the desert and it's wonderful place to go friendly atmosphere.
Brittany T
Was seated right away. Waited forever to take our order. Then it took forever to get our drinks. Didn't even get all of them at the same time. When coffee was brought out, it was brought out with no creamer. Took forever to get check. There were 6 people at our table, literally all but one person left the table and she still didn't bring the check out. Food was good. But the service was terrible.!
Brandon C.
Awful service. Very slow to bring out food during slow times. Asked for honey mustard and never got it. Never asked how the food was or if we wanted refills on our waters. Finished eating and waited for the bill for over 30 minutes
Brianna F.
If I could give them a zero I would. Went here with my family and waited at the host stand for over 5 minutes without any host coming to seat us. I had to go in and hunt down a waiter to ask if we just sat ourselves but you can not so he finally got the host to sit us. We sat for 10 minutes looking at the menus and nobody came to ask us for drinks or food. We had to get up and leave before I blew up on someone. Managemnet needs to fogure something out the staff does not care and they are most definitley understaffed for being attatched to a hotel that does not make any sense. Should shut this place down honestly.
Charles H
My wife and I and our son ate here. My son and I had the whiskey chicken sandwich -$15. My wife had the hamburger sliders. Very good service. Crowded for a cold winter's night late mid-week.
Our server (Adriana) was amazing and very lovely. The food was suprisingly delicious, and we are definitely going back!
This place is out of business. It's August 9th and restaurants reopened from Covid quite some time ago. We walked over to eat here tonight to find it closed with signs dating back to March 16 that they closed at 8pm for Covid and have not reopened apparently. TGI Fridays is open across NYS.
I and my other two friends went there with the expectation of good food and environment. No one came and served us for at least 10 minutes whilst we were standing near the reception desk. Two servers even passed by and didn’t give a thing about asking if we have been helped or not. Finally we got the chance to be seated and served by the most impolite employee of the restaurant. The restaurant was not at all busy that would explain the situation of such carelessness. However, we ordered our food and started eating. The food wasn’t good either and the prices were touching the sky. The situation went to extreme level when the waitress came in the middle of eating and asked us if she can bring the bill. We were all stunned that what just happened. It’s not even like one of us asked her bring it and we said no. After everything happened, I asked her for the bill and it seemed like she was ready to do it from a really long time and was waiting for someone to ask for it. She didn’t even care to at least be polite and ask her about our experience or said thank you in the end. What are they serving in such a big restaurant? Disrespect and bad food!
Walked in and wasn’t greeted just asked to you want to sit at the high table and sat us down. Ordered sizzling chicken and shrimp skillet with a side of macaroni and cheese. My boyfriend ordered the whiskey glazed center Cut sirloin with shrimp . The order took at least 45 min to come out with it only being 2 other couples in the restaurant you would think the wait is not that long. But think again !!! When the food finally came out my sizzling skillet was NOT sizzling the Mac & cheese was barely warm and the noodles from the Mac and cheese was not fully cooked. My boyfriends Mac & Cheese was the same and they didn’t bring the shrimp outFor his meal. Once we told them it might be a mistake there shrimp missing what was brought out was dried up warm Fried shrimp pieces I mean they was dry you need to soak it in cocktail sauce just to eat it. We ordered desserts I ordered the red velvet cake and he ordered ice cream wit Oreo crumbs that took another 25 min for something that has to be sliced and scooped To be brought out. Which we jus took home. Only thing was good was the drinks.
When I showed up to this Friday's at Niagara Falls with 3 of my friends, it took over 10 minutes for the hostess to welcome us and have us seated. It's a cold Wednesday night and the restaurant looked to be at about 50% capacity. After being seated and waiting about 15 minutes, we were never greated by a server. We left hungry, thirsty, and most of all disappointed. The hostess was also missing again on the way out with about 4 families in line. I would leave 1 star but the interior looked up to date and it was warm inside.
Stood outside of the restaurant by the hostess stand for 15 minutes. Nobody greeted me. If there were any other restaurants anywhere in the vicinity, I would have gone anywhere else. I had to go into the restaurant and wave someone down. A waiter went to get the hostess, she refused to come greet us since there was a wait ?. The waiter sat us down in lieu of her. He was very nice. Menu was small and up charged. I was beyond annoyed at this point and left after apps.
Food was delicious and RJ was amazing, polite and all round a polite employee. Definitely will give her a bonus!
Salad was good but the Sirloin steak came in at half a steak and not a full fillet! Had no drinks but water and the price US $78!
We went on a mini vacation with a group (12) on family weekend , We had reservations for 12 , they sat us at a table which was a little tight , but accommodate us by putting all our boys in a booth next to us, they felt special , Our server was awesome answering any questions and accommodating and suggestions with food restrictions, as far as our ( steak , ribs, Salmon ,fish , burgers etc)was great we pretty much all cleared our plates plus had desert. Had a nice evening and didn't feel rushed
Food and drinks were very good. All the staff was above and beyond!!! We both had an absolutely amazing time here. Truly fantastic staff
Restaurantji Recommends
I love TGI Fridays the best food the best service they have this drink called strawberry Henny that I enjoy very much and my kids definitely enjoy the desert and it's wonderful place to go friendly atmosphere.
Was seated right away. Waited forever to take our order. Then it took forever to get our drinks. Didn't even get all of them at the same time. When coffee was brought out, it was brought out with no creamer. Took forever to get check. There were 6 people at our table, literally all but one person left the table and she still didn't bring the check out. Food was good. But the service was terrible.!
Awful service. Very slow to bring out food during slow times. Asked for honey mustard and never got it. Never asked how the food was or if we wanted refills on our waters. Finished eating and waited for the bill for over 30 minutes
If I could give them a zero I would. Went here with my family and waited at the host stand for over 5 minutes without any host coming to seat us. I had to go in and hunt down a waiter to ask if we just sat ourselves but you can not so he finally got the host to sit us. We sat for 10 minutes looking at the menus and nobody came to ask us for drinks or food. We had to get up and leave before I blew up on someone. Managemnet needs to fogure something out the staff does not care and they are most definitley understaffed for being attatched to a hotel that does not make any sense. Should shut this place down honestly.
My wife and I and our son ate here. My son and I had the whiskey chicken sandwich -$15. My wife had the hamburger sliders. Very good service. Crowded for a cold winter's night late mid-week.