Tim Hortons

5551 Murray St, Niagara Falls
(905) 358-8835

Recent Reviews

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Ramanpreet Kaur

Amazing atmosphere, came at 3 in the afternoon amazing people. Fast service and very helpful

Atmosphere: 5

Food: 5

Service: 5

Daun

Incredible food! Freshly baked and well prepared.

Atmosphere: 5

Food: 5

Service: 5

Indira Bahani

The place gets really busy, but the staff handle the rush surprisingly well and keep the line moving. The service was decent, and my food and drinks was hot and fresh taste.

Atmosphere: 3

Food: 3

Service: 4

Jordan Overholt

Went in before 5:00 pm. Ordered a sandwich on a bagel. And asked for some extra mayo.

Bagel was hard as a rock. And there was so much mayo on it it was seeping through the bag. I asked for extra mayo… not half a bottle….

Who grabs a hard as tick bagel and thinks that’s okay to serve a paying customer??!?!?!

Atmosphere: 1

Food: 1

Service: 1

Andrew Cotton

Chaotic and noisy was my experience

Atmosphere: 3

Food: 4

Service: 3

B F-T

Liz at drive thru needs to chill out. Have been multiple times at this location and she is getting more and more rude. Telling a customer to hurry and let's go is not cool. Had an honest mistake on my app and she mumbled to hurry up while I tried to pull up my payment card on my phone.
1. I was in line already for 3 minutes
2. There were 2 cars behind me

Be nice Liz, or if you can't, pick a different location within the store where you don't have to deal with people.

Service: 1

David H. Nguyen

When you’re in Rome! Or in this case when you’re in Canada you got to get Tim Hortons! We sampled a few different coffee drinks and it’s on par with Dunkin’

They have these donut holes they call tidbits and these things are delicious. Our favorite flavor was the creme brûlée filled ones. But even the regular iced and birthday cake ones were really good.

Luc Fontaine

I don’t normally complain. I got a large chilli and it had a big hair in it. And had a an everything bagel toasted with herban garlic . I got cinnamon raisin toasted butter when I was home . All good hopefully next time they take better steps . Get the order right.

gaganpreet singh

I got coffee; it seemed like water with sugar, with no feel of coffee.

JeepAnimal

It's a coffee shop. I went in, got a coffee, and left. Film at 11.....

Atmosphere: 5

Food: 4

Service: 4

Daniela Ruda

They remade my drink three times and still didn’t get it right!!!! I’ve been drinking an iced capp without whipped cream my whole life and everywhere else they understand me, but here they keep removing the cream from my drink and no matter how I explain it, they don’t get it—even when I’m showing them with my hands.

Honestly, if I could give -5 stars, I would. They completely ruined my mood for the whole day.

Atmosphere: 1

Food: 1

Service: 1

Charles Walz

The staff here is really great. I frequent this store 2 days a week for about 20 weeks traveling every summer. I send my order in via Mobile App and it's waiting for me with smiles and a sleeve. Love my Dark roast. Keep up the good work.
The morning crew is great. Gonna miss it.

Atmosphere: 5

Food: 5

Service: 5

Yusuf Bagdu

They have no customer service and don't know how to talk to customers. They always get the orders wrong.

Atmosphere: 1

Food: 1

Service: 1

Baljinder Kaur

Excellent service and great hospitality!!
Sandwiches were delicious and freshly food

Atmosphere: 5

Food: 5

Service: 5

Ryan

Nope won't be back we did not even finish or coffee

Atmosphere: 1

Food: 1

Service: 1

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