Tim Hortons

5551 Murray St, Niagara Falls
(905) 358-8835

Recent Reviews

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Jenna Gorman

In the history of Tim Hortons I am the first person to be told to wait at the non-existing side door because i ordered COFFEE! I went through drive thru at noon yesterday and the lady wearing green eyeliner at the drive thru window was extremely rude right at the order window and said I would have to wait at the side because I ordered 4 XL coffees they didn't have that much COFFEE READY AT NOON. THIS IS NOT MCDONALD'S AND ALL I ORDERED WAS COFFEE. HOW HARD CAN IT BE TO MAKE A POT OF COFFEE LIKE COME ON. I will never go back to this location and I will make sure to spread the word of unprofessionalism at this location. How ridiculous that I had to pull up for coffee like come on i understand if it was a bunch of breakfast sandwiches but even then they don't make you pull up to the side to wait.

Atmosphere: 1

Food: 1

Service: 1

Maverick

The only thing i didnt liked was i was there for breakfast and they didnt had any veg options like i ordered farmers wrap and they didnt even had hashbrown instead offered us to have fries in the wrap.
So that was it rest the food was tasty and the service was great.
Will definitely recommend you to stop by and have something from there.

Atmosphere: 4

Food: 4

Service: 4

Hani Bawi

They don't patient and don't clean the washroom and all time says it close for cleaning, and don't gave service fast

Service: 1

Prasad Adduri

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Wrap

Julia

I went to this location to use the facilities. Only the family washroom was available (the others were closed for cleaning). I waited some time to be let in. To my surprise I was greeted with the toilet seat up, bowl full of urine and brown stains on the back of the porcelain rim. I no longer felt the need to use the washroom. However, I did manage to snap a few pictures on my way out.

Atmosphere: 1

Service: 1

Chris Huisman

consistently the worst Tim Hortons I’ve ever been to for bagels… not sure if they are lazy or cheap but don’t bother ordering it with cream cheese because you won’t be able to see it on your bagel anyway that’s how little they put on…

Atmosphere: 1

Food: 1

Service: 1

Bikash Acharya

These two guys don’t know how to treat people. The two guys working the shift on February 26 at 10:30 PM don’t know how to treat customers properly. I’m not happy with this kind of behavior. I was excited to visit niagara fall, but after visiting tims, I’m truly disappointed.

Atmosphere: 1

Service: 1

Baikunthey

Those two guys working on the night shift were racist. Learn some manners boys.

Daman Khinda

I visited at night times..there were two guys working Naif and Param.. they are too good and was very friendly

Atmosphere: 5

Service: 5

Jill Banse

Service was terrible. Our order was made incorrectly and when we asked to get the sandwich we actually ordered, the associate argued and said that we had ordered incorrectly. The staff was rude and when we were finally given a replacement sandwich they hadn’t even heated it up. We ate in the restaurant and while sitting here eating I watched 4 people return their incorrect food, so clearly we were not the problem. Also the restaurant was very dirty.

Atmosphere: 1

Food: 1

Service: 1

Sitti L

So good

Aala Doctor

Took 15 mins to take and prepare and store smelled awful

Atmosphere: 1

Food: 1

Service: 1

Patrick Harb

rubish

Atmosphere: 1

Food: 1

Service: 1

John Tjan

Good location and safe

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Breakfast Sandwich

Ronnie Cudia

Real busy place, smack in the middle of the action. Great place for quick food and drinks

Atmosphere: 5

Food: 5

Service: 5

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