Tim Hortons

Greater Niagara General Hospital, 5546 Portage Rd, Niagara Falls
(905) 356-2285

Recent Reviews

Jen Leishman

Terrible customer service & beyond slow. The manager is very RUDE, unprofessional & argumentative with zero customer service skills. If she doesn’t like her job or like people then don’t be there!

Bernie Wieler

Cannot get orders accurate, not sure what I have to say to get a bagel with cream cheese and not butter. Happened on back to bak days this past week.

Food: 5

Service: 2

Tammy Heitman

Not sure why it's even there . They only serve breakfast yet advertise other items . If u want something 1.5 hours before they close ,good luck . Usually only have a few selected muffins and donuts at that time It's less stress to just bring something in with u ,or have a family member deliver something else if possible. Not to mention their hours of business are a joke for being the only place in the hospital to get something to eat or drink other then vending machines.

Atmosphere: 1

Food: 1

Service: 2

Anissa Lopoyda

Worst tims i been to they have all these food advertised only sell breakfasts foodsShe slapped my sandwich together and the egg was half off the English muffinDidn't test my English muffin asked for sausage put bacon on it and rushed me and grabbed my money out of my hand didn't even let me scan my tims card for pointsWill never go backTerrible costumer service

Liam Lonergan

This Tims only has a select few items for breakfast sandwiches. It is missing most of the regular menu. Irregular business hours, inconvenient for anyone at the hospital after 3-5pm. The online ordering is barely operable and doesn't correspond to what they actually distribute. Took 4 hours to get my refund back.

Atmosphere: 3

Food: 4

Service: 2

Charlene Poirier

Worst tims i been to they have all these food advertised only sell breakfasts foodsShe slapped my sandwich together and the egg was half off the English muffinDidn't test my English muffin asked for sausage put bacon on it and rushed me and grabbed my money out of my hand didn't even let me scan my tims card for pointsWill never go backTerrible costumer service

Anthony Del Gobbo

You may want to have the covid questioners not turn away your customers that come from the professional building. Seems like a horrible business plan.

Jessica Rose

Terrible customer service

James R

16min for bagel belt croissant coffee tea what is going on mobile orders waiting for there order employees looking lost line out the door cars wrapped around the building who owns this place really come on!!!!!!!!!!!!!!!!!!!!!!!

Marla Lala

It was nice branch and nice coffee taste really it differ from one to another but this branch are nice

David Phimister

Below average good for garbage and quick food

niloofar jalali

Mom and I stopped in for a pit stop and lunch. The staff are super nice and efficient.Thank you Ben for the delicious Crispy Chicken wraps.. ???

Jack Dingman

It sure is over rated. But they do have great coffee

happy4travel

Our family was so impressed that there’s a Tim Hortons in Canada ?? we had to drive a few miles but our son was thrilled anyway. Sometimes you just have to give a bit! Oh, well. Our vacation is pretty special. Mom decided to go shopping! Dads happy ? Great family vacation. Yay!

Jeannie Smalko

Always friendly and efficient service.

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