Tim Hortons

6161 Thorold Stone Rd, Niagara Falls
(905) 354-6496

Recent Reviews

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ED Dee

This is for the owner of Tim Hortons at 5 corners .This is the best Tim Hortons in the falls , Service from this Tim's is excellent, very clean store, Yous got a Manager that knows what time of day it is , He deserves 100 Stars , To all the staff ,Thanks for the good service and for keeping the store in good shape.

Atmosphere: 5

Food: 5

Service: 5

Bianca Citrigno

Is there a reason why this location doesnt serve chicken? Every other location serves chicken besides this one and they dont have a reasoning for it. This canada and its a franchise. Follow protocol and stop making up your own rules.

Hank Handke

Super fantastic 😍
Bar none''
Colonel Hank Handke
DCH QDJR MD
Dr . Humanities
Niagara Falls Ontario Canada

Atmosphere: 5

Food: 5

Service: 5

Melissa

The staff and manager are always so friendly and helpful. Truly excellent customer service and my order is always spot on! Thank you to Rob and the staff for always taking great care of not just me but all of your customers. WELL DONE!

Atmosphere: 5

Food: 5

Service: 5

Itzz kaelem ‘

I’m a regular here for lunch in the drive thru. Today i had a terrible experience. I ordered a chai iced latte with pumpkin, it tasted terrible like there was no chai or pumpkin syrup in it. I drink this daily so i know what it should taste like. Instead of making it right, they argued with me and refused to fix it. Terrible experience. I go here often and they’re always speaking a different language and it makes me uncomfortable but i say nothing. Management needs to improve their guest experience and remind staff about the make it right policy. Do better

Atmosphere: 1

Food: 1

Service: 1

Kelly Jeffrey

I would like to express my thanks, to the staff and management, of the Thorold Stone Road location, for the prompt and courteous service given in a team effort fashion.
Thank you KJ

Atmosphere: 5

Food: 5

Service: 5

Honey Badger

Staff are amazing!

Atmosphere: 5

Food: 5

Service: 5

Peter Fisher

Very friendly and professional. Pleasant staff and a extremely fast at the drive thru. Keep up the great work!

Atmosphere: 5

Food: 5

Service: 5

Dustin Bentz

More cream than coffee everytime making it undrinkable! For some reason no actual meat options available either. Why own a tim hortons if you don't sell half the menu?

Atmosphere: 2

Food: 1

Service: 1

Shahzad Shaikh

Speaking as a south Asian who understands multiple languages, I find it disrespectful when the newly hired staff behind the counters or in the drive thru are speaking othe languages to communicate and laughing when there is a backed up que.
And on top of thar You are unable to read customers language that they are upset ..

It's creates a level of mistrust, language during clocked hours should be English unless otherwise use with a customer to provide better service.

Atmosphere: 1

Food: 3

Service: 1

Guilherme Varandas

Slow service, rude staff and often delivering the wrong orders (and getting mad once you complain)

Atmosphere: 2

Food: 2

Service: 1

Andrea Zabor

Worst tim hortons in niagara falls.

Bob Barly

Great Coffee

Atmosphere: 5

Food: 5

Service: 5

Carlo Guiang

looks whats in the donut always like this yummy

Atmosphere: 5

Food: 1

Service: 4

Tom Tom

Not , good like it was!
But still OK👍

Atmosphere: 4

Food: 4

Service: 4

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