Worst Tim Hortons I have ever been to. Restaurant was absolutely disgusting! trash was everywhere there was absolutely no clean tables to sit at. To top it off they are extremely rude and pushy. Used my free coffee roll up win only to be charged for that coffee. The kitchen area was absolutely horrific, how they pass any food safety inspection is beyond me.
Atmosphere: 1
Food: 1
Service: 1
Jacqueline fung
The place is filthy. Ordered on the mobile app but everything ends up to be not available. I was waiting for my order for at least 10 minutes. I end up have to ask an employee “where’s my order” then realized that 2/4 of my order was unavailable. I wished an employee could have just informed me so I don’t need to wait for 10 minutes. 👎👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Richard Phady
The worst tim I've ever been to. False advertisement of espresso, they don't even have machine here, yet advertising on billboard still. Don't recommend places that lie.
Atmosphere: 1
Food: 1
Service: 1
Mahammad Tanvir
Tim Hortons is Canada's largest quick-service restaurant chain, Coffee and confidence, The first stop of every Canadian road trip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Tea
John D'Costa
Food and service was good - they have almost all the variations of their donuts and it's fresh. However, the whole place is not clean and too crowded (and messy). Considering it's the largest Tims in the area, they should take a little extra care about their customers.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Farmer's Breakfast Sandwich, Croissant, Chili Soup with Bread, Double Double and Bagel Cream Cheese
Danish Nandwani
We visited this location around 8pm on Feb 15, 2025 with 4 kids and 4 adults. We ordered chicken wraps and chilli soup with coffee and doughnuts.
All 8 of us had bad diarrhea, vomiting and fever. The food quality was bad and unworthy of trust.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chili Soup with Bread
Joel Cox
Very slow service during the day. Only two workers for a busy location.
Ordered a 4x4 and they gave me a black coffee with 4 creams, no sugar, then I tried to ask if they can fix it and I get told that it's not possible and to add my own sugar, and making like it's all my fault, and that's from the manger so imagine the rest of the place, slippery floors, dirty tables, and horrible customer service.
2 dollars for tap water????? Seriously??? Usually visit tim in other locations and get water for free out of courtesy…..
Service: 1
Jasmine Santos
Better than an average Tim Hortons now a days, consistently good service, food and drinks. Seating area not the cleanest tho. Also nice not seeing a Niagra falls mark up on prices.
Atmosphere: 2
Food: 4
Service: 4
NEEL PATEL
Good place to have some food and the staff is also super cool and helpful. I had a good experience over here. The place is also very good and happening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Jan Torres
First time at Tim Horton's and ordered hot chocolate but it taste like drink a cup of hot water.
Food: 1
Munaza Bukhari
I had never ever faced such insult in my life that too in front of my kids.i am in a big trauma and cannot get out of this since last few days. was there on the weekend with my family on 5th on January 2025 at 11:45am ordered a crispy chicken wrap for my kid, first order we received was perfect.my other child Wanted to eat the classic chicken wrap too so i ordered another combo at 12:14am and instead of classic chicken wrap got crave crispy chicken, which my kids never eat.went back to cashier asked to exchange said on the receipt it says crave i said there could be misunderstanding i ordered wrap my kids dont eat this, she called manager who came in and started talking in a very inappropriate way i made crave for you because i saw crave on my screen, this is what i saw on the screen and is what you will get.me> might be a misunderstanding between me ordering my meal and cashier punching in, but can you please fix it for me.she was shivering with anger and said if your kids dont like it you can eat,pushed the crave towards me.she raised her arm and said take this n leave the store because i am not making another for you,my husband came in and told her dont show us your hand, talk professionally, she>i am not going to exchange for you indians.(i am not even an indian)i >don't pass such comments and kindly switch it for me.She>pay for another wrap and i will make one for you. me>i dont want to pay again,i already had a big meal,just fix this.she again raised her arms 2 more times n said leave the store i wont make another and said this is what you are showing to your kids, you guys are arguing with me for food your kid is watching you and will be feeling so bad about his parents.my husband yelled at her that stop bringing my kids into this. How dare you talk about my kids. She said you are also a kid. She was continuously passing so mean comments and then she threatened me that she will call security. I said i am not wrong. I want to switch. She called security, and a customer who couldn't hear what ever she was saying to us bug only saw my husband being loud said the security that he was loud to this lady but lady was not loud. Yes he was right the employe was not loud at all she was saying all the stupid stuff with her low pitch. Which inly we could hear. And that too just for a wrap! the security guy said you have to leave the store because i can only believe on what the other customer said. And even if i was any xyz customer watching this i would have also said that yes the person yelling is wrong. Because the things she was saying were to make any parents get loud. I told the security to listen my story as well, she agai. Raised her arms and said leave the store right now you are banned in this store i will cal the police on you and put you behind the bars. What? Calling security on me and then calling police on me just for asking to fix my order! I said i am standing here cal the cops, i am not wrong, you are just continually threatening me for just a very small thing.Call the cops hopefully everything you saying and doing is being recorded on your cameras so go ahead and call. Security guy said mam i can get you the business card if this location and you can call her headoffice and give reviews about her.but you have to leave the store. I was so badly embarrassed their were around 70-80people in store and was ashamed infront of my kids 😰 how can someone insult and individual so badly just for asking for a meal replacement. My husband called their office and talked about the incident and we received a call right after 2hours from the manager excusing about the incident and saying the person was not a manager at all, she was a supervisor.and offered us an apology $50 tims gift card so we dont talk about this incident. But is $50 gift card going to bring me the respect i loss in front of kids? Will it take me and my kids out from this trauma? I cannot sleep with the feeling that security wa
Worst Tim Hortons I have ever been to. Restaurant was absolutely disgusting! trash was everywhere there was absolutely no clean tables to sit at. To top it off they are extremely rude and pushy. Used my free coffee roll up win only to be charged for that coffee. The kitchen area was absolutely horrific, how they pass any food safety inspection is beyond me.
Atmosphere: 1
Food: 1
Service: 1
The place is filthy. Ordered on the mobile app but everything ends up to be not available. I was waiting for my order for at least 10 minutes. I end up have to ask an employee “where’s my order” then realized that 2/4 of my order was unavailable. I wished an employee could have just informed me so I don’t need to wait for 10 minutes. 👎👎👎👎
Atmosphere: 1
Food: 1
Service: 1
The worst tim I've ever been to. False advertisement of espresso, they don't even have machine here, yet advertising on billboard still. Don't recommend places that lie.
Atmosphere: 1
Food: 1
Service: 1
Tim Hortons is Canada's largest quick-service restaurant chain,
Coffee and confidence,
The first stop of every Canadian road trip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Tea
Food and service was good - they have almost all the variations of their donuts and it's fresh. However, the whole place is not clean and too crowded (and messy). Considering it's the largest Tims in the area, they should take a little extra care about their customers.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Farmer's Breakfast Sandwich, Croissant, Chili Soup with Bread, Double Double and Bagel Cream Cheese
We visited this location around 8pm on Feb 15, 2025 with 4 kids and 4 adults. We ordered chicken wraps and chilli soup with coffee and doughnuts.
All 8 of us had bad diarrhea, vomiting and fever.
The food quality was bad and unworthy of trust.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chili Soup with Bread
Very slow service during the day. Only two workers for a busy location.
Coffee is just water
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Breakfast Sandwich, Croissant, Double Double and Bagel Cream Cheese
Ordered a 4x4 and they gave me a black coffee with 4 creams, no sugar, then I tried to ask if they can fix it and I get told that it's not possible and to add my own sugar, and making like it's all my fault, and that's from the manger so imagine the rest of the place, slippery floors, dirty tables, and horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Good steeped tea, friendly service
Food: 5
Service: 5
Restaurantji Recommends
2 dollars for tap water?????
Seriously???
Usually visit tim in other locations and get water for free out of courtesy…..
Service: 1
Better than an average Tim Hortons now a days, consistently good service, food and drinks. Seating area not the cleanest tho. Also nice not seeing a Niagra falls mark up on prices.
Atmosphere: 2
Food: 4
Service: 4
Good place to have some food and the staff is also super cool and helpful.
I had a good experience over here. The place is also very good and happening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
First time at Tim Horton's and ordered hot chocolate but it taste like drink a cup of hot water.
Food: 1
I had never ever faced such insult in my life that too in front of my kids.i am in a big trauma and cannot get out of this since last few days.
was there on the weekend with my family on 5th on January 2025 at 11:45am ordered a crispy chicken wrap for my kid, first order we received was perfect.my other child Wanted to eat the classic chicken wrap too so i ordered another combo at 12:14am and instead of classic chicken wrap got crave crispy chicken, which my kids never eat.went back to cashier asked to exchange said on the receipt it says crave i said there could be misunderstanding i ordered wrap my kids dont eat this, she called manager who came in and started talking in a very inappropriate way i made crave for you because i saw crave on my screen, this is what i saw on the screen and is what you will get.me> might be a misunderstanding between me ordering my meal and cashier punching in, but can you please fix it for me.she was shivering with anger and said if your kids dont like it you can eat,pushed the crave towards me.she raised her arm and said take this n leave the store because i am not making another for you,my husband came in and told her dont show us your hand, talk professionally, she>i am not going to exchange for you indians.(i am not even an indian)i >don't pass such comments and kindly switch it for me.She>pay for another wrap and i will make one for you.
me>i dont want to pay again,i already had a big meal,just fix this.she again raised her arms 2 more times n said leave the store i wont make another and said this is what you are showing to your kids, you guys are arguing with me for food your kid is watching you and will be feeling so bad about his parents.my husband yelled at her that stop bringing my kids into this. How dare you talk about my kids. She said you are also a kid. She was continuously passing so mean comments and then she threatened me that she will call security. I said i am not wrong. I want to switch. She called security, and a customer who couldn't hear what ever she was saying to us bug only saw my husband being loud said the security that he was loud to this lady but lady was not loud. Yes he was right the employe was not loud at all she was saying all the stupid stuff with her low pitch. Which inly we could hear. And that too just for a wrap!
the security guy said you have to leave the store because i can only believe on what the other customer said. And even if i was any xyz customer watching this i would have also said that yes the person yelling is wrong. Because the things she was saying were to make any parents get loud. I told the security to listen my story as well, she agai. Raised her arms and said leave the store right now you are banned in this store i will cal the police on you and put you behind the bars. What?
Calling security on me and then calling police on me just for asking to fix my order!
I said i am standing here cal the cops, i am not wrong, you are just continually threatening me for just a very small thing.Call the cops hopefully everything you saying and doing is being recorded on your cameras so go ahead and call.
Security guy said mam i can get you the business card if this location and you can call her headoffice and give reviews about her.but you have to leave the store.
I was so badly embarrassed their were around 70-80people in store and was ashamed infront of my kids 😰 how can someone insult and individual so badly just for asking for a meal replacement.
My husband called their office and talked about the incident and we received a call right after 2hours from the manager excusing about the incident and saying the person was not a manager at all, she was a supervisor.and offered us an apology $50 tims gift card so we dont talk about this incident.
But is $50 gift card going to bring me the respect i loss in front of kids? Will it take me and my kids out from this trauma? I cannot sleep with the feeling that security wa
Atmosphere: 1
Food: 1
Service: 1
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