Wendy's
7515 Niagara Falls Blvd, Niagara Falls
(716) 236-0300
Recent Reviews
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Everything is awesome except the amount of time to get food is ridiculous.
Atmosphere: 5
Food: 5
Service: 3
The service was terrible The coffee was lukewarm and it tasted burnt
Atmosphere: 3
Food: 2
Service: 2
Friendly staff, hot fries, and clean. Would come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, French Fries
The store manager of this store is the best, she is so kind and makes our day everytime we go there .. keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
I just LOVE Jr bacon cheeseburger
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Jr Bacon Cheeseburger
I went to Wendy's to pick up a oder to manager Carrie was very polite to me and other customers. the communication with her employees was great.
Atmosphere: 5
Food: 5
Service: 5
Cold hamburgers, good salted carmel frosties
Atmosphere: 4
Food: 2
Service: 4
Atrocious customer service. Attempted to get breakfast, and was at the window before the app said breakfast time ended, and then was told otherwise. Almost 3.5 months trying to get a refund on this order, given a nonsense response about how Wendy's app, is third party, so they can't directly issue a refund, and then offered meal coupons as an apology in which I never received. So there goes my money.
Tl;Dr, don't order Wendy's mobile order unless you're ready to not get any food or your money back. ☠️
Atmosphere: 1
Food: 1
Service: 1
Good food for fast food. I love their Apple pecan salad, so good. One has a lot of rewards when using an app such as free frosty for the year. My kiddo loves that. People on transit are nice. Good service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich, Apple Pecan Salad, Chili, French Fries
Clean restaurant, quick efficient staff, food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Only good wendys
The Chile was cold the severice slow the workers weren't frendly
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
Was missing FOOD as usual and never get my specialization correct. Chilli was good though The app is terrible and ⁷ always not working This my favorite thing TO do is order off my App to get my Free stuff.⁷ with ⁸in or fast Food chains or stores. EVEN ODERING something simple there's something Wrong. I Just need the employees to concentrate more on the ⁷ would rather Get my FOOD late and be correct then rushed and have to complain. I am REAL Big on customer service at any establishment where my money is being spent. I hope this Helps with improvements. Exactly why for Many many years I stop eating out and just cook at Home that way I know my FOOD will be correct .Tip: ALWAYS TWEEK A LITTLE SOMETHING WHEN ORDER FOOD ANYWHERE TO AVOID FOOD THATS BEEN SITTING I ENJOY MY BURGERS HOT OFF THE GRILL AND FRIES FRESH ? OUT FRYER SO I SAY LESS SALT OR A LITTLE, NO PICKLE EXTRA ONIONS JUST REMIX IT A BIT I DO ALL OUR FOODS. I CANT ENJOY IT WON'T OR CAN'T EAT IT AFTER ITS HAD SET TOO LONG THERE ESPECIALLY when theres some New special or Deal or beginning of the month they constantly make FOOD and you will 9 out of ten Get FOOD that's sat out a bit.Trust me nit only experienced getting hard cheese but watched in the inside. I'm a foodie Don't eat much but when I Do I like to eat what and How I like it. One last thing WENDY'S Not in my top 5 But I always give them a chance but PLEASE PLEASE MELT THE CHEESE THANKS FOR THE TIME AN OPPORTUNITY TO EVALUATE AND TAKE MY OPIONS SO UNTIL NEXT TIME I'LL BREAK AGAIN FROM EATING OUT.
Vegetarian options: There's other options that other fast Food chains don't offer like Salads, baked potatoes, some fries @breakfast, You are able to request no meat and make it grilled cheese just ask fir extra cheese and see if they will grill the crossing or whatever bread you prefer there usually pretty cool about accommodating depending on who's there Good luck and enjoy.
Dietary restrictions: Order your food TO accommodate your preferences, and usually, they will accommodate you. Just check it before leaving. If your Dashing give your review on the dash site, they will reimburse you in full sometimes extra for the inconvenience if the order is incorrect.
Parking: The. Parking Lot is huge, and handicap ♿️ parking is in front of the door. The only issue is at BUSY hours. The Drive Thru customers are lined up in front of the entrance. Just be careful or Dont go at lunch and dinner TIMES 12pm or 5 to 6 pm.
Kid-friendliness: Yes, it's kid friendly. There's always somewhere to sit as a family, and kids can move around.I believe crayons and are Given̈ if asked and a placement with activities to keep the kids occupied.
Wheelchair accessibility: If not mistaken at the end of the side walk, there's a lower cut step to get a chair up to the door if not a mistake. Other than that, there is a one step curb up to the door.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Wendy’S Baked Potatoes, Classic Chocolate Frosty, Chili
We came for cross-border shopping and stopped in on Saturday, October 19, at 1 p.m. The lady on front cash was simply lovely. She chatted and was just so kind. I had a great conversation with the manager working. I did not get the lady's name, but she honestly was fantastic. Overall, it was a wonderful experience. Speed isn't everything when it comes to customer service. I will most definitely be back!
Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Billy took care of my family and I and customer service was exceptional! Great food also!
Atmosphere: 5
Food: 5
Service: 5
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