The Broken Inn
2209 Nott St, Niskayuna
(518) 469-5622
Recent Reviews
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Last Sunday we were looking for a casual place to have a light dinner. The Broken Inn fit the bill and more! We had the Deluxe Burger which was perfect cooked and stacked with fresh tomato and lettuce onion & choice of cheese. The brioche bun was delicious too! The Caprese Salad was excellent as well say the Caprese Flatbread both with a drizzle of thick tasty balsamic vinegar. Everything was excellent just what we were looking for! A small casual dinner with excellent food and drinks!!
Big portion size. Wonderful staff! (We love Patti) great ice cream!
Atmosphere: 5
Food: 5
Service: 5
We went there for dinner and I have to say it was the WORST food we ever had. 2 burgers we overcooked and hard to even get a fork into. The "garlic parm" wing had no seasoning on them. the French fries were soggy. The capri flatbread was undercooked. I've never seen a restaurant fail at every dish. We finally told the waitress as we were leaving. she said I wish you told me sooner. At no point did she do any type of check in after the food was sent out. Just overall all the worst dining experience we've ever had. 100% will not be back and neither should you.
Food and service were excellent. I can see why this place is so crowded.
Atmosphere: 5
Food: 5
Service: 5
I love this place and will return. The food comes out hot and fresh and the young guy that waited on us was very helpful and funny and out food was right as we ordered it. The cook I believe was Kevin made our order perfect.
Atmosphere: 5
Food: 5
Service: 5
I've been here twice now. Everything I've had has been amazing. I will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Club Sandwich
Our server was friendly and attentive. We all enjoyed our food and the servings were plentiful. I especially enjoyed the churros dessert.
Recommended dishes: Churros
Went there with our near 2 year old and he decided he was having none of sitting still. Lol. The staff were gracious, helpful, and understanding. That was very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Great spot, but there is no excuse this day in age for only taking cash. While I enjoyed my food, for this reason I won't be back.
Atmosphere: 3
Food: 4
Service: 3
We recently visited The Broken Inn, and unfortunately, it didn’t live up to expectations. The food was disappointing—our chicken sandwiches were burnt, dry, and completely lacking in flavor, while the Bavarian pretzels tasted like they had just come out of a freezer. The only redeeming item was the kids’ chicken nuggets, which were surprisingly decent.
As for the atmosphere, it had potential but was marred by blaring hair band music that made it hard to enjoy the meal and flickering LED sconces that were more distracting than ambient.
Overall, while the concept might have promise, the execution—both in food and environment—fell flat.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
After finding this place on Google Maps, seeing pics of the food, and reviewing the menu (hilarious, btw), we decided to give it a try. It's a cool place, but the service was very slow and the food wasn't bad, but the burgers and sandwiches were quite dry.
Parking: When we pulled up, there was an open parking spot right in front.
Atmosphere: 4
Food: 3
Service: 2
Had a terrific lunch here. It was recommended by a friend that grew up in the area. The staff were incredibly friendly in a great old pub style atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Beef Burger, Chicken Sandwich, Rueben Sandwich
The actual worst place I have ever went to ever. I’ve lived in a total of 4 states and never have I’ve been ignored in a restaurant for a solid 5 minutes. The bartenders were looking at me and my boyfriend yet they still said nothing to us and continued to act like we didn’t exist so we left before we even got seated. I also have never given a review ever on a restaurant or anything so to say I dislike your hospitality is an understatement. 0 of 5 is not a possible review but 0 of 5 IS WHAT IM GIVING YOU IN HERE
AWFUL
I’ve been to this place 3 times. The first time was ok, with average food and slow service. The second time it was packed and so loud we couldn’t hear each other. We left before ordering. I figured that was a fluke and went back a third time. Food was cold and server was rude. Worst of all, they’re racist and casually mention it on social media. They’re never getting my money again and I urge anyone else not to.
Megan provided me with great service. Will be back again soon, thankyou
Atmosphere: 5
Food: 5
Service: 5
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