We went there once a couple years ago, food was ok. What blows me away is that they're cash only. What legitimate restaurant is cash only in 2025? We decided we wanted to try this place again today for take out. Called to order and were told they wouldn't take an order over the phone because they're cash only. So now I have to go to an ATM and then wait for then to cook my take out order in person? No thanks, I'll continue to pass on this place. It's sad because it's the closest restaurant to my house and I'd probably go here a couple times a month if I didn't also have to make a trip to the ATM every time. I can't be the only person who feels this way. Is the 3% credit card fee really that important to you? A lot of restaurants pass that on to customers at this point anyway, why not just do that? Something is up beyond not wanting to pay CC fees. Hopefully these people don't ruin Memphis Kings too.
Jim McTague
We got a booth and it felt very warm and cozy. The food was delicious and the drinks were great. For drinks, my wife had the salted caramel coconut cocktail and I had a hazy beer. Very happy with both. My wife got a chicken sandwich and I got the French dip, both came with fries. The food was very tasty and comes in good portions. The staff were all friendly and helpful. You didn't feel like anyone was rushing you. This was our first time, we'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Bruce Farmer
Great food service and atmosphere
Atmosphere: 5
Food: 4
Service: 5
Caylee Lyman
the food was so salty it was inedible and the servers were incredibly rude.
Atmosphere: 1
Food: 1
Service: 1
KellyAnn Shaw
Cash only so be prepared for that. Nice neighborhood place to grab food and drinks with a friend. They even let us split a sandwich (some dont). Great place to support local community.
Atmosphere: 4
Food: 4
Service: 4
Linda Fratine
The food was good. Good place to come and watch a game on TV.
Atmosphere: 4
Food: 4
Service: 3
Mordechai Gabay
Please get some kind of a German lager on tap! Great place with great atmosphere and friendly staff. A local vibe that you only get in small neighborhood pubs like this. The food is good. I'm not gonna say it's restaurant level but it is a pub, so level your expectations here.. I just wish the beers on tap were a little more broad in the spectrum of what they have to offer.. would love to see a nice Spaten Lager on tap or another type of refreshing lager or pilsner.
Atmosphere: 5
Food: 3
Service: 5
Chad Keller
Waitress delivered the wrong food. Order a Buffalo Chicken Flat Bread received a Chicken Warp. Never came back to check on us. Service was extremely slow. We had to wait 10 minutes for her to bring check. When we asked for the check she stated she brought it to us, then proceeded to pulled it out of her apron. Food was so so. Just average.
Atmosphere: 1
Food: 3
Service: 1
michelle barber
Delicious food and cool restaurant! Big portions and cash preferred.
Atmosphere: 5
Food: 5
Service: 5
Ashley Wade
We stopped at The Broken Inn on our way home from spending the weekend with friends in Albany and couldn’t have been happier with the experience. The atmosphere is inviting, the food was delicious, and it’s family-friendly too. We’ll definitely be back and look forward to bringing friends along next time!
The Broken Inn is the place to go if you're a Buffalo Bills fan! We went for an afternoon game, making sure to arrive early enough to get a seat at the bar. The bar server, Meghan, greeted us immediately, advising us that they use peanut oil, they are a cash only establishment, and that all draft beers at all 3 of there locations are $5 for the foreseeable future. How can you beat that? The food was top notch, I got the veggie burger with chili fries and used the sweet chili sauce to dip my veggie burger in... Yum. My companion got the wings, I was told they were great and I can attest to the fact there were no leftovers so they must have been good! Total charge for SIX beers, veggie burger and a dozen wings, with tax was about $65. We left full and more than satisfied with the entire experience. Also, the Bills won! Go Bills 😉
Atmosphere: 5
Food: 5
Service: 5
Deborah Dorsey
Last Sunday we were looking for a casual place to have a light dinner. The Broken Inn fit the bill and more! We had the Deluxe Burger which was perfect cooked and stacked with fresh tomato and lettuce onion & choice of cheese. The brioche bun was delicious too! The Caprese Salad was excellent as well say the Caprese Flatbread both with a drizzle of thick tasty balsamic vinegar.
Everything was excellent just what we were looking for! A small casual dinner with excellent food and drinks!!
Jack Gibson
Big portion size. Wonderful staff! (We love Patti) great ice cream!
Atmosphere: 5
Food: 5
Service: 5
Reed Poulton
We went there for dinner and I have to say it was the WORST food we ever had. 2 burgers we overcooked and hard to even get a fork into. The "garlic parm" wing had no seasoning on them. the French fries were soggy. The capri flatbread was undercooked. I've never seen a restaurant fail at every dish. We finally told the waitress as we were leaving. she said I wish you told me sooner. At no point did she do any type of check in after the food was sent out. Just overall all the worst dining experience we've ever had. 100% will not be back and neither should you.
We went there once a couple years ago, food was ok. What blows me away is that they're cash only. What legitimate restaurant is cash only in 2025? We decided we wanted to try this place again today for take out. Called to order and were told they wouldn't take an order over the phone because they're cash only. So now I have to go to an ATM and then wait for then to cook my take out order in person? No thanks, I'll continue to pass on this place. It's sad because it's the closest restaurant to my house and I'd probably go here a couple times a month if I didn't also have to make a trip to the ATM every time. I can't be the only person who feels this way. Is the 3% credit card fee really that important to you? A lot of restaurants pass that on to customers at this point anyway, why not just do that? Something is up beyond not wanting to pay CC fees. Hopefully these people don't ruin Memphis Kings too.
We got a booth and it felt very warm and cozy. The food was delicious and the drinks were great. For drinks, my wife had the salted caramel coconut cocktail and I had a hazy beer. Very happy with both. My wife got a chicken sandwich and I got the French dip, both came with fries. The food was very tasty and comes in good portions. The staff were all friendly and helpful. You didn't feel like anyone was rushing you. This was our first time, we'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Great food service and atmosphere
Atmosphere: 5
Food: 4
Service: 5
the food was so salty it was inedible and the servers were incredibly rude.
Atmosphere: 1
Food: 1
Service: 1
Cash only so be prepared for that. Nice neighborhood place to grab food and drinks with a friend. They even let us split a sandwich (some dont). Great place to support local community.
Atmosphere: 4
Food: 4
Service: 4
The food was good. Good place to come and watch a game on TV.
Atmosphere: 4
Food: 4
Service: 3
Please get some kind of a German lager on tap!
Great place with great atmosphere and friendly staff. A local vibe that you only get in small neighborhood pubs like this.
The food is good. I'm not gonna say it's restaurant level but it is a pub, so level your expectations here..
I just wish the beers on tap were a little more broad in the spectrum of what they have to offer.. would love to see a nice Spaten Lager on tap or another type of refreshing lager or pilsner.
Atmosphere: 5
Food: 3
Service: 5
Waitress delivered the wrong food. Order a Buffalo Chicken Flat Bread received a Chicken Warp. Never came back to check on us. Service was extremely slow. We had to wait 10 minutes for her to bring check. When we asked for the check she stated she brought it to us, then proceeded to pulled it out of her apron. Food was so so. Just average.
Atmosphere: 1
Food: 3
Service: 1
Delicious food and cool restaurant! Big portions and cash preferred.
Atmosphere: 5
Food: 5
Service: 5
We stopped at The Broken Inn on our way home from spending the weekend with friends in Albany and couldn’t have been happier with the experience. The atmosphere is inviting, the food was delicious, and it’s family-friendly too. We’ll definitely be back and look forward to bringing friends along next time!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fun place!
Atmosphere: 5
Food: 5
Service: 5
The Broken Inn is the place to go if you're a Buffalo Bills fan! We went for an afternoon game, making sure to arrive early enough to get a seat at the bar. The bar server, Meghan, greeted us immediately, advising us that they use peanut oil, they are a cash only establishment, and that all draft beers at all 3 of there locations are $5 for the foreseeable future. How can you beat that? The food was top notch, I got the veggie burger with chili fries and used the sweet chili sauce to dip my veggie burger in... Yum. My companion got the wings, I was told they were great and I can attest to the fact there were no leftovers so they must have been good! Total charge for SIX beers, veggie burger and a dozen wings, with tax was about $65. We left full and more than satisfied with the entire experience. Also, the Bills won! Go Bills 😉
Atmosphere: 5
Food: 5
Service: 5
Last Sunday we were looking for a casual place to have a light dinner. The Broken Inn fit the bill and more! We had the Deluxe Burger which was perfect cooked and stacked with fresh tomato and lettuce onion & choice of cheese. The brioche bun was delicious too! The Caprese Salad was excellent as well say the Caprese Flatbread both with a drizzle of thick tasty balsamic vinegar. Everything was excellent just what we were looking for! A small casual dinner with excellent food and drinks!!
Big portion size. Wonderful staff! (We love Patti) great ice cream!
Atmosphere: 5
Food: 5
Service: 5
We went there for dinner and I have to say it was the WORST food we ever had. 2 burgers we overcooked and hard to even get a fork into. The "garlic parm" wing had no seasoning on them. the French fries were soggy. The capri flatbread was undercooked. I've never seen a restaurant fail at every dish. We finally told the waitress as we were leaving. she said I wish you told me sooner. At no point did she do any type of check in after the food was sent out. Just overall all the worst dining experience we've ever had. 100% will not be back and neither should you.
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