This place is typically good. Super busy, but the line moves relatively well. This morning the line was long and SLOW. I tried to go the front counter to pick up my to go order. LOCKED! I hopped back in the line having lost two spaces. Eventually go to the window to see one person hurriedly getting our order together. She was calm and courteous. She apologized and informed us that no one showed up for work. She handled a bad situation well.
Friendly staffVegetarian options: My sister is a vegetarian and she lives on DunkinKid-friendliness: I bring the kids here as a treat ?Wheelchair accessibility: And every Dunkin I've been to is wheelchair accessible
Just an average fast coffee joint. Neither exceeds or underwhelms
Food: 3
Service: 3
Hasib Amiri
The service was good but the coffee and hot chocolate were really watery and didn’t taste anything like coffee or hot chocolate, worst dunkin experience
Atmosphere: 4
Food: 1
Service: 3
Mark David
The coffee wasn't as strong as before, possibly due to more water being added. I'd appreciate it if you could clarify whether this change was intentional or not.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Donuts, Bagels
Debbie Ireton
Love their green tea ?!
Atmosphere: 5
Food: 5
Service: 5
Keri Baldwin
Went to the drive thru, ordered at the speaker and then heard nothing, so we said "hello?" The guy came back on the speaker claiming he had said to pull around. There were 2 of us in the car and neither one heard him say a word. We pull around and they finished up the car ahead of us and we pull to the window....and nothing. Not one person came to collect the money nor attempt to give us what we ordered. We were clearly being ignored for no other reason than it being a game to them. We ended up pulling away without our order as no one ever came. This was approximately 5:30 am. Your employees are worthless and management can't be much better as this would of never happened. Absolutely terrible "service". Safe to say we won't be back.
I am done spending money at establishments and being treated rudely by staff that work there. I am done forking over money to pay the continued rising costs but no customer appreciation comes my way. I do know that some customers can be rude but not all should be treated as such. I will no longer be silent. If I am paying, you will provide appropriate customer service or I will say something. No more rudeness! I am done! I visit DD 2-3 x a day at $5 a pop. If my drink is wrong, I should be able to say something without being treated rudely or like an inconvenience. I am inconvienienced weekly by my drinks being incorrectly made and having to go back or having to throw the coffee away all together. It is what it is, I know mistakes are made, but expect professional responses, follow-up and follow-through when seeking correction. If I am, or someone is undeservedly being treated rudely, I am going to say something. This should not ensue into a full on yelling match and told that I don't understand how the morning has been. Sorry to hear but Customer Sevice means brushing it off and proceeding forward with each new customer as an individual. Your previous customer who was rude is not the problem of all the following customers. And, your establishment offers order ahead but you also have to pay. I should not have my product witheld from me because you did not like that I commented on how your staff were treating or talking to other customers. Told that a staff was not going to help me though I had already paid. Then a staff from the drive-thru has to help all the while the one young lady continued to talk loud enough for all to hear, being rude, degrading, and all out unprofessional. I will NEVER visit this DD again.
Atmosphere: 1
Food: 4
Service: 1
Michael Tambasco
Awesome food and drink items
Atmosphere: 5
Food: 5
Service: 5
Michael L.
I Got there at 6:45p and they had just locked their doors and wouldn't take orders at the drive thru. People inside hiding around cleaning. They're supposed to be open until 7p.
Wendy Doyle
Recently this has been go to place for a drink and something quick to eat. The summer time Mango refresher is amazing. It's one of the best drinks that I have enjoyed in years. Low in calories and refreshing.
Luz Rivera
I love the service and the donuts ? ?Parking: I always find parking,
The food I ordered was super delicious, and the cashier was very patient as she waited for me to order!!
Atmosphere: 3
Food: 5
Service: 5
Love the coffee and a few of the sandwiches and tater tots. Way better than a fast food place. Just a bit pricey on food.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hash Browns, Turkey Sausage Egg and Cheese, Chicken Bacon & Cheese Croissant Stuffer, Stuffed Biscuit Bites, Donuts, Bagels
This place is typically good. Super busy, but the line moves relatively well. This morning the line was long and SLOW. I tried to go the front counter to pick up my to go order. LOCKED! I hopped back in the line having lost two spaces. Eventually go to the window to see one person hurriedly getting our order together. She was calm and courteous. She apologized and informed us that no one showed up for work. She handled a bad situation well.
They always make my iced coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Bagels
Friendly staffVegetarian options: My sister is a vegetarian and she lives on DunkinKid-friendliness: I bring the kids here as a treat ?Wheelchair accessibility: And every Dunkin I've been to is wheelchair accessible
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Muffins, Wake-Up Wrap - Sweet Black Pepper Bacon, Bagels
Just an average fast coffee joint. Neither exceeds or underwhelms
Food: 3
Service: 3
The service was good but the coffee and hot chocolate were really watery and didn’t taste anything like coffee or hot chocolate, worst dunkin experience
Atmosphere: 4
Food: 1
Service: 3
The coffee wasn't as strong as before, possibly due to more water being added. I'd appreciate it if you could clarify whether this change was intentional or not.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Donuts, Bagels
Love their green tea ?!
Atmosphere: 5
Food: 5
Service: 5
Went to the drive thru, ordered at the speaker and then heard nothing, so we said "hello?" The guy came back on the speaker claiming he had said to pull around. There were 2 of us in the car and neither one heard him say a word. We pull around and they finished up the car ahead of us and we pull to the window....and nothing. Not one person came to collect the money nor attempt to give us what we ordered. We were clearly being ignored for no other reason than it being a game to them. We ended up pulling away without our order as no one ever came. This was approximately 5:30 am. Your employees are worthless and management can't be much better as this would of never happened. Absolutely terrible "service". Safe to say we won't be back.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I am done spending money at establishments and being treated rudely by staff that work there. I am done forking over money to pay the continued rising costs but no customer appreciation comes my way. I do know that some customers can be rude but not all should be treated as such. I will no longer be silent. If I am paying, you will provide appropriate customer service or I will say something. No more rudeness! I am done! I visit DD 2-3 x a day at $5 a pop. If my drink is wrong, I should be able to say something without being treated rudely or like an inconvenience. I am inconvienienced weekly by my drinks being incorrectly made and having to go back or having to throw the coffee away all together. It is what it is, I know mistakes are made, but expect professional responses, follow-up and follow-through when seeking correction. If I am, or someone is undeservedly being treated rudely, I am going to say something. This should not ensue into a full on yelling match and told that I don't understand how the morning has been. Sorry to hear but Customer Sevice means brushing it off and proceeding forward with each new customer as an individual. Your previous customer who was rude is not the problem of all the following customers. And, your establishment offers order ahead but you also have to pay. I should not have my product witheld from me because you did not like that I commented on how your staff were treating or talking to other customers. Told that a staff was not going to help me though I had already paid. Then a staff from the drive-thru has to help all the while the one young lady continued to talk loud enough for all to hear, being rude, degrading, and all out unprofessional. I will NEVER visit this DD again.
Atmosphere: 1
Food: 4
Service: 1
Awesome food and drink items
Atmosphere: 5
Food: 5
Service: 5
I Got there at 6:45p and they had just locked their doors and wouldn't take orders at the drive thru. People inside hiding around cleaning. They're supposed to be open until 7p.
Recently this has been go to place for a drink and something quick to eat. The summer time Mango refresher is amazing. It's one of the best drinks that I have enjoyed in years. Low in calories and refreshing.
I love the service and the donuts ? ?Parking: I always find parking,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Chicken Bacon