First time visiting this location and it will definitely be my last!! I never really eat at little ceasers but my son wanted it so we got it. Arrived 5 minutes before it said it was supposed to be ready and still waited 30 MINUTES ON TOP OF THAT TO GET MY FOOD. People ordering at the register after I arrived got their food before me!! Telling everyone that there's a 20 minute wait for pizza is insane! Got my food FINALLY, drive 5 minutes back home and my pizza was literally ice cold and breadsticks were white and still doughy. (Pizza wasn't even cut so it was ripped to shreds). Everything was inedible and went into the garbage! And on top of that, me and my son have been in and out of the bathroom since eating this food. Disgusting! Manager on shift was great and refunded my money since we wasted everything.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Custom Stuffed Crust, Italian Cheese Bread, Crazy Bread
Caroline Parody
Check your order before you leave. I ordered from this location because i was near there. I didn't check the pizza before i left and when i got all the way home i opened it and it was the wrong order. It was 8:50pm. Online says they close at 9:30pm. I tried to call several times and no one would answer the phone. They were not busy when i left the store at all.
This place should change its name to hot and not ready. Their quality has continued a downward spiral of short staffing and port customer service. If the app gives you a window they should stick to it. If their short staffed (which has been a problem for over a year) then give a correct timeframe.
Atmosphere: 1
Food: 1
Service: 1
Valeria Ryans
Ordered and purchased a pizza as a walk in. The male preparing the pizza had no gloves on. He wiped his nose with his hands. I was sick for a week after eating that pizza. I will never purchase anything from the North Syracuse Little Ceasars. And I'm unsure if I will ever purchase from any Little Ceasars ever again. The service was extremely slow. And the taste, not so good.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Supreme Pizza
Ian Dunn
15mins wait plus for items that are supposed to be on the hot and ready menu.
Food: 3
Service: 1
Mike Prouty
Need more staff or a better team game plan to get the food out on time. Shouldn’t have to remake it and double the wait time when you order ahead in the app.
Atmosphere: 2
Food: 5
Service: 1
ThatGamingFloof (NXTGEN_fireim)
Little Caesar’s has long been a contender in the fast-food pizza market, but my recent experience has left me questioning how they maintain any reputation at all. From the moment I walked into the store, I could sense that something was off. The ambiance was lackluster, with dim lighting and an unsettling quietness that felt more like a waiting room than a bustling pizza joint.
As I placed my order, I couldn’t help but notice the disinterested demeanor of the staff. They seemed overwhelmed, even though there were only a few customers. When I finally received my pizza, I eagerly anticipated a cheesy, saucy slice, but what I was handed was a disappointment.
Upon opening the box, I was greeted by the sight of what could only be described as a sad, lifeless pizza. The crust was a pale shade of beige and appeared overly dry, lacking any appealing golden-brown hue. It seemed more like a cardboard disc than a freshly baked pizza. The lack of any visible toppings was alarming; it looked like the cheese had decided to play hide and seek, with the sauce merely providing a faint hint of flavor.
Once I took my first bite, I was met with a harsh reality: the pizza was overwhelmingly dry. The crust crumbled under the slightest pressure, but not in a flaky, enjoyable way. Instead, it was a desiccated, parched texture that made me feel like I was chewing on a piece of stale bread. I was left longing for a hint of moisture, perhaps a drizzle of buttery garlic sauce or even some well-seasoned toppings to rescue my taste buds from the drudgery of such a dull pizza.
The cheese—if you could even call it that—was rubbery and had congealed into an unimpressive layer, lacking any real flavor or stretchiness that one would hope for in a pizza. It felt like a poor imitation of what cheese should be. My experience was akin to eating a pizza that had spent far too much time in a hot oven, evaporating any potential flavor and moisture.
The sauce, too, was a letdown. It was almost non-existent, a ghostly whisper of tomato flavor that failed to penetrate the overall dry experience. For a pizza, sauce is everything—it adds the needed moisture and a burst of flavor. Instead, I found myself yearning for the rich, zesty tomato taste I expect from a decent pizza.
It’s disheartening to see how a chain that prides itself on being “hot and ready” could so easily compromise on quality. I’ve had pizza from takeout places and mom-and-pop shops that have made my soul sing, but this experience left me feeling parched and dissatisfied.
To add insult to injury, the pricing seemed vaguely high for such a subpar product. While fast food can often save you a few bucks in exchange for quality, the imbalance here felt excessive. Sure, it’s cheap, but I find it hard to believe that they couldn’t invest a little more in ingredients that wouldn't leave customers feeling like they were chewing on a piece of dry parchment.
In conclusion, Little Caesar’s experience is one I hope to forget, but the memory of their bone-dry pizza will linger on my taste buds for some time. Between the lackluster atmosphere, apathetic service, and the overly dry pizza, I can't recommend it to anyone looking for a satisfying meal. If you’re in the mood for pizza, save your money and go elsewhere. There are plenty of other establishments that understand the fundamentals of quality pizza and that know how to take care of their customers. Little Caesar's is a glaring reminder that sometimes you really do get what you pay for.
Atmosphere: 1
Food: 1
Service: 1
Charles Virginia
Absolutely horrible food hard as the box
Atmosphere: 1
Food: 1
Service: 1
Ebonie S
Stopped by this location this afternoon and I have to say this was probably THE BEST location in town. First off, the pizza was actually fresh, hot and ready. The supervisor Stephen was onpoint. Exceptional customer service, great conversation and quick. We will definitely be back again! Keep up the amazing work at this location! Great job!!
don’t order here unless you wanna sit around for an hour and be treated like you’re stupid for wanting your food
Atmosphere: 1
Food: 3
Service: 1
Priscilla Cardenas
I usually deliver orders for people on doordash from this location and tonight I decided to give lil ceasers a chance at their crazy puffs as I saw their commercial for it on tv. With all due respect, Steven the manager should get promoted to staff trainer because he comes with the customer service that all fast food should have. He made our night and I am happy to have him in my community. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Jesse Perez
Health Department Needs to get involved
Atmosphere: 1
Food: 1
Service: 1
Samantha Bro
Had delivery and 2 of the stuffed crazy breads were missing and a whole order of crazy bread missing. And I’m out $20.
Kerrie Files
It is supposed to be hot and ready between 4pm and whatever time but nothing os EVER EVER EVER READY.i end up having to wait like 25 30 min everytime no matter what time of day I go in
First time visiting this location and it will definitely be my last!! I never really eat at little ceasers but my son wanted it so we got it. Arrived 5 minutes before it said it was supposed to be ready and still waited 30 MINUTES ON TOP OF THAT TO GET MY FOOD. People ordering at the register after I arrived got their food before me!! Telling everyone that there's a 20 minute wait for pizza is insane! Got my food FINALLY, drive 5 minutes back home and my pizza was literally ice cold and breadsticks were white and still doughy. (Pizza wasn't even cut so it was ripped to shreds). Everything was inedible and went into the garbage! And on top of that, me and my son have been in and out of the bathroom since eating this food. Disgusting! Manager on shift was great and refunded my money since we wasted everything.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Custom Stuffed Crust, Italian Cheese Bread, Crazy Bread
Check your order before you leave. I ordered from this location because i was near there. I didn't check the pizza before i left and when i got all the way home i opened it and it was the wrong order. It was 8:50pm. Online says they close at 9:30pm. I tried to call several times and no one would answer the phone. They were not busy when i left the store at all.
Atmosphere: 4
Food: 1
Service: 2
I love L C P thin crust
Wheelchair accessibility: easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, 5 Meat Feast, Crazy Puffs Crazy Sauce Combo
This place should change its name to hot and not ready. Their quality has continued a downward spiral of short staffing and port customer service. If the app gives you a window they should stick to it. If their short staffed (which has been a problem for over a year) then give a correct timeframe.
Atmosphere: 1
Food: 1
Service: 1
Ordered and purchased a pizza as a walk in. The male preparing the pizza had no gloves on. He wiped his nose with his hands.
I was sick for a week after eating that pizza. I will never purchase anything from the North Syracuse Little Ceasars. And I'm unsure if I will ever purchase from any Little Ceasars ever again.
The service was extremely slow. And the taste, not so good.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Supreme Pizza
15mins wait plus for items that are supposed to be on the hot and ready menu.
Food: 3
Service: 1
Need more staff or a better team game plan to get the food out on time. Shouldn’t have to remake it and double the wait time when you order ahead in the app.
Atmosphere: 2
Food: 5
Service: 1
Little Caesar’s has long been a contender in the fast-food pizza market, but my recent experience has left me questioning how they maintain any reputation at all. From the moment I walked into the store, I could sense that something was off. The ambiance was lackluster, with dim lighting and an unsettling quietness that felt more like a waiting room than a bustling pizza joint.
As I placed my order, I couldn’t help but notice the disinterested demeanor of the staff. They seemed overwhelmed, even though there were only a few customers. When I finally received my pizza, I eagerly anticipated a cheesy, saucy slice, but what I was handed was a disappointment.
Upon opening the box, I was greeted by the sight of what could only be described as a sad, lifeless pizza. The crust was a pale shade of beige and appeared overly dry, lacking any appealing golden-brown hue. It seemed more like a cardboard disc than a freshly baked pizza. The lack of any visible toppings was alarming; it looked like the cheese had decided to play hide and seek, with the sauce merely providing a faint hint of flavor.
Once I took my first bite, I was met with a harsh reality: the pizza was overwhelmingly dry. The crust crumbled under the slightest pressure, but not in a flaky, enjoyable way. Instead, it was a desiccated, parched texture that made me feel like I was chewing on a piece of stale bread. I was left longing for a hint of moisture, perhaps a drizzle of buttery garlic sauce or even some well-seasoned toppings to rescue my taste buds from the drudgery of such a dull pizza.
The cheese—if you could even call it that—was rubbery and had congealed into an unimpressive layer, lacking any real flavor or stretchiness that one would hope for in a pizza. It felt like a poor imitation of what cheese should be. My experience was akin to eating a pizza that had spent far too much time in a hot oven, evaporating any potential flavor and moisture.
The sauce, too, was a letdown. It was almost non-existent, a ghostly whisper of tomato flavor that failed to penetrate the overall dry experience. For a pizza, sauce is everything—it adds the needed moisture and a burst of flavor. Instead, I found myself yearning for the rich, zesty tomato taste I expect from a decent pizza.
It’s disheartening to see how a chain that prides itself on being “hot and ready” could so easily compromise on quality. I’ve had pizza from takeout places and mom-and-pop shops that have made my soul sing, but this experience left me feeling parched and dissatisfied.
To add insult to injury, the pricing seemed vaguely high for such a subpar product. While fast food can often save you a few bucks in exchange for quality, the imbalance here felt excessive. Sure, it’s cheap, but I find it hard to believe that they couldn’t invest a little more in ingredients that wouldn't leave customers feeling like they were chewing on a piece of dry parchment.
In conclusion, Little Caesar’s experience is one I hope to forget, but the memory of their bone-dry pizza will linger on my taste buds for some time. Between the lackluster atmosphere, apathetic service, and the overly dry pizza, I can't recommend it to anyone looking for a satisfying meal. If you’re in the mood for pizza, save your money and go elsewhere. There are plenty of other establishments that understand the fundamentals of quality pizza and that know how to take care of their customers. Little Caesar's is a glaring reminder that sometimes you really do get what you pay for.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible food hard as the box
Atmosphere: 1
Food: 1
Service: 1
Stopped by this location this afternoon and I have to say this was probably THE BEST location in town. First off, the pizza was actually fresh, hot and ready. The supervisor Stephen was onpoint. Exceptional customer service, great conversation and quick. We will definitely be back again! Keep up the amazing work at this location! Great job!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
don’t order here unless you wanna sit around for an hour and be treated like you’re stupid for wanting your food
Atmosphere: 1
Food: 3
Service: 1
I usually deliver orders for people on doordash from this location and tonight I decided to give lil ceasers a chance at their crazy puffs as I saw their commercial for it on tv. With all due respect, Steven the manager should get promoted to staff trainer because he comes with the customer service that all fast food should have. He made our night and I am happy to have him in my community. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Health Department Needs to get involved
Atmosphere: 1
Food: 1
Service: 1
Had delivery and 2 of the stuffed crazy breads were missing and a whole order of crazy bread missing. And I’m out $20.
It is supposed to be hot and ready between 4pm and whatever time but nothing os EVER EVER EVER READY.i end up having to wait like 25 30 min everytime no matter what time of day I go in
Atmosphere: 1
Food: 3
Service: 5
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