Subway
866 Niagara Falls Blvd, North Tonawanda
(716) 433-3500
Recent Reviews
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Several times we've come just after 9pm and they were closed despite their hours being until 930.
The employees are very rude and aren't properly trained. I get the BLT sub everytime I go to any subway. So I am aware of how much bacon is used WHEN ITS THE MAIN MEAT. NOT A TOPPING !!! I got extra bacon BLT and was given 3 pieces of bacon for my entire sub. (I get halves) you get like 6 for an un-extra baconed BLT. When I said I asked and paid for extra bacon I was told to leave because that's what I was given. That extra bacon means only one more slice. When in reality she didn't even give me enough regular amount for a general BLT sub. When bacon IS THE PROTEIN you don't only get 2 single slices of bacon.
Atmosphere: 1
Food: 3
Service: 1
Ordered large sub with double tuna on an artisan Italian sub roll. Got a tuna flatbread with normal amount of tuna. Definitely was not what I wanted
Placed an order on the app. Had it delivered and most of my order was missing. The sandwiches cost half of the meal which we got but the other half, we never got. When I called they were super rude to me. I shouldn't have to call 6 times for them to answer and then have them tell me that I was in the wrong for using "cheap" services. I used their app. I used it because I thought it would be better service. It wasn't. I won't go back here and or order here ever again
Atmosphere: 1
Food: 3
Service: 1
The food was great, and the customer service was great
Atmosphere: 5
Food: 5
Service: 5
Good food, good people
Atmosphere: 4
Food: 4
Service: 4
Highly dissatisfied with the way I was treated by the owner today
$14 for a veggie sub ridiculous.
Always buy them now i know i need to avoid this branch never knew they can charge whatever they want cuz other places are 3 dollar cheaper.
Atmosphere: 3
Food: 5
Service: 1
I’ve patronized this location for years and have seen a dramatic change in the freshness of the food, a decrease in quantity for the same price and the nasty attitude of the owners (other workers are good). The lettuce is nearly rotten and this is not just a one off occasion. She has no problem serving it to customers! She keeps the hood up so you can’t see that she’s using way less turkey on your sub-take it apart for proof! And they will at times refuse to accept any coupons. This used to be my fave location but I will not return again. If you decide to try it, just say a prayer you don’t get food poisoning.??♀️
Atmosphere: 1
Food: 1
Service: 1
Bad experience never go there again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very very bad service lazy guy who is working this Sunday 4/30 don’t want to work we reach 8.30 he said it’s closed closing time 9 pm . Horrible ?
The staff here are so wonderful and so kind! I enjoy picking up my lunch for work and being greeted with with a smile every time- very rare these days!
In the past 2 years I have gotten all subs without lettuce because it’s that pre bagged stuff from who knows where and it has a funky taste. ( I take home and put lettuce on it )Today I ordered a BLT sub without lettuce and when I got home and getting ready to put my own I realized HOW LITTLE bacon was on this sub.3 strips of the thinnest, see threw strips I’ve ever seen !So I paid $11 for a roll tomato and mayoshame on you SubwayI AM SO DONE ?
The guy in there charged me full price for The Boss & made it with shredded mozzarella not fresh mozzarella he said that's how he does it. Also the ham there looked like it was rotten. Won't be going back to this one.
Wasn't happy with the subs . They were sloppy and not put together good. And plastic tasting lettuce. Ended up tossing them in the trash ?️
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