This place needs one or both of the following because my experience was terrible. I am comparing it to the other D&Ds I go to on a regular. Either the machines are broken need calibration or faulty. The other option is to retain the staff. We got the same latte we always get and mine you it was a mobile order so it was all on writing for them. It was missing vanilla shots, no sugar. The egg bites were cold. The loaded hash browns were not done correctly. We were given one spoon and no forks. No napkins. No apology or explanation. One more thing the donut was stale. Definitely left over from the night before. Hopefully a supervisor or district manager sees this and takes action. Respond to this and I will visit again and change the review.
Food: 1
Service: 1
Kayla Brown
one of the workers was very mad and rude. she is rude every time i go. the food and drinks were good but she was very mad like always. if you don’t want to work and you’re going to be rude to people then look for a different job.
Atmosphere: 4
Food: 5
Service: 1
Nick
They barely gave me a top piece of the croissant which made the cheese stick to the wrapper
JEfun Molina
It’s my favorite Dunkin’ Donuts 😏✌️
Atmosphere: 5
Food: 5
Service: 5
Cara Barnardo
Some girl who made my hashbrowns isn’t getting paid enough clearly 😂😂I picked up my order checking to see if it was done because it was sitting behind the counter for a good 5 min. she told me when i picked it up for 2 seconds “im not done” I said in a nice tone “oh okay im so sorry” she then gave Snarkiest tone and gave me the nastiest look. She looked a little mad, maybe she had a hard day at work but Id recommend hiring patient, not so snippy people with decent manners 😂 Anyways i hope she finds the right job cause clearly this isn’t the one for her. Thanks Nyack dunkin 😊
Atmosphere: 1
Food: 1
Service: 1
Alex Pratt (AP)
4 Days in a row given the food in my order. I feel like they just grab what ever is closet and toys or right in there.. so frustrating
Food: 2
Service: 1
Joseph Kelly
Team is always on point here
Atmosphere: 5
Food: 5
Service: 5
Geo Shando
Between great and alright. They make good coffee and prices are right. Service? Most of the times.
Ale
what is so hard about putting a scoop of matcha powder and mix it with milk and make it look somewhat green. if i wanted a glass of iced milk i would’ve stayed at home.
Cynthia Barr
Got my order wrong! Very annoying. I corrected the person taking the order several times to ensure it was correct.
I go there on a regular, and this afternoon I went there walked in all the staff staring at us they didn’t even greet us, I said hi standing there waiting for an answer at the end I just ordered if I wasn’t in a rush I would have walked right out. Service needs improvement
Atmosphere: 3
Food: 4
Service: 1
Myra Santiago
I don't know how this location is still open. Ordered a latte that tasted like sugar water. I had to return to the store after going thru the drive thru and ask that they remake it. After getting attitude and a definition of what a latte is from the cartoonish looking girl at the front register, it still tasted like hot sugar water. They need to be shut down.
Marlon Smith
Could add some festive music
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy, Hash Browns, Bacon Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich, Bagel
Evan Noyes
Ok for a Dunkin, but it feels like they leave so much of the cup empty here. When I order a large it’s like I get a medium in a large cup. I’ve had this happen multiple times here and never at other locations
Sonia Andrade
The staff is friendly and the place is nice and clean.
This place needs one or both of the following because my experience was terrible. I am comparing it to the other D&Ds I go to on a regular. Either the machines are broken need calibration or faulty. The other option is to retain the staff. We got the same latte we always get and mine you it was a mobile order so it was all on writing for them. It was missing vanilla shots, no sugar. The egg bites were cold. The loaded hash browns were not done correctly. We were given one spoon and no forks. No napkins. No apology or explanation. One more thing the donut was stale. Definitely left over from the night before. Hopefully a supervisor or district manager sees this and takes action. Respond to this and I will visit again and change the review.
Food: 1
Service: 1
one of the workers was very mad and rude. she is rude every time i go. the food and drinks were good but she was very mad like always. if you don’t want to work and you’re going to be rude to people then look for a different job.
Atmosphere: 4
Food: 5
Service: 1
They barely gave me a top piece of the croissant which made the cheese stick to the wrapper
It’s my favorite Dunkin’ Donuts 😏✌️
Atmosphere: 5
Food: 5
Service: 5
Some girl who made my hashbrowns isn’t getting paid enough clearly 😂😂I picked up my order checking to see if it was done because it was sitting behind the counter for a good 5 min. she told me when i picked it up for 2 seconds “im not done” I said in a nice tone “oh okay im so sorry” she then gave Snarkiest tone and gave me the nastiest look. She looked a little mad, maybe she had a hard day at work but Id recommend hiring patient, not so snippy people with decent manners 😂 Anyways i hope she finds the right job cause clearly this isn’t the one for her. Thanks Nyack dunkin 😊
Atmosphere: 1
Food: 1
Service: 1
4 Days in a row given the food in my order. I feel like they just grab what ever is closet and toys or right in there.. so frustrating
Food: 2
Service: 1
Team is always on point here
Atmosphere: 5
Food: 5
Service: 5
Between great and alright. They make good coffee and prices are right. Service? Most of the times.
what is so hard about putting a scoop of matcha powder and mix it with milk and make it look somewhat green. if i wanted a glass of iced milk i would’ve stayed at home.
Got my order wrong! Very annoying. I corrected the person taking the order several times to ensure it was correct.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
I go there on a regular, and this afternoon I went there walked in all the staff staring at us they didn’t even greet us, I said hi standing there waiting for an answer at the end I just ordered if I wasn’t in a rush I would have walked right out. Service needs improvement
Atmosphere: 3
Food: 4
Service: 1
I don't know how this location is still open. Ordered a latte that tasted like sugar water. I had to return to the store after going thru the drive thru and ask that they remake it. After getting attitude and a definition of what a latte is from the cartoonish looking girl at the front register, it still tasted like hot sugar water. They need to be shut down.
Could add some festive music
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy, Hash Browns, Bacon Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich, Bagel
Ok for a Dunkin, but it feels like they leave so much of the cup empty here. When I order a large it’s like I get a medium in a large cup. I’ve had this happen multiple times here and never at other locations
The staff is friendly and the place is nice and clean.
Atmosphere: 5
Food: 5
Service: 5
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