Went for lunch with my mom got a quarter pounder and fries and a small soda when eating the quarter pounder notice it wasn't cooked all the way. told the manager named Keisha very nice lady she said no problem and gave me another quarter pounder and extra fries she deserves a raise. I would say the staff is the problem many don't speak good English. No complaints on the manager she's trying her best to keep the place going.
Atmosphere: 2
Food: 3
Service: 5
Eddie Salgado
Good for curbside pickup but lots of weird traffic lingering around the place
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac
Ab A
Hod forbid they give you an extra barbecue sauce. Disgraceful
Apóstol Mike Angel
Nyack Restaurants and customer service seem to be doing horribly.
These new foreign invaders have no class.
I am sorry, it’s the truth.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
Timmy Jackson
Good food
Atmosphere: 4
Food: 4
Service: 4
Junior Pola
They speak well and have excellent service
Atmosphere: 5
Food: 5
Service: 5
Thomas Rooney
Pretty great TBH. Food hot and fresh and they are fast af again.
Atmosphere: 5
Food: 5
Service: 5
Frank Auriemma
Awful staffing late night. Expect to spend half an hour waiting. Not on fri or sat
Jack LoRe
They do not honor the terms of the national tv promotions.
Basemat Espinoza
My son asked one of the associates to have 1 different sauce, and she replied with such a bad attitude "NO" without any reason. I think they can improve their customers' service skills.
They very obviously are under staffed and it takes over 30 minutes to get food at night. This is only a recent issue, and disappointed how much the wait and service has suffered here.
Atmosphere: 1
Food: 4
Service: 1
Alex
Good food, and some nice staff. but more often than not the lines are very long.
Unlike other McDonald’s locations, they rarely direct people with big orders to move ahead to a parking space. In an effort to speed up the drive through process, I really feel they should do that.
Overall it’s a good location, but I feel there are some things that are very easy fixes which will allow it become a great location.
Lizzie T.
I went by as I was hungry at night due to missed dinner and the nuggets were hard, had no flavor. The bread of the chicken sandwich I ordered was hard too. Not going back here again.
Atmosphere: 1
Food: 1
Service: 1
Angel Florian
By Far THE WORSE MCDONALDS!!! Today September 17th around 12:00 pm afternoon. I went through the mc Donald’s drive thru and I was trying to tell the person on the speaker my order and it was hard to understand the person on the speaker and she was also having trouble understanding me as well so after almost 4 minutes of trying to get everything correct on the order. I finally went to the first window and the lady that looked white hispanic wearing a black mask told me the total. And the total didn’t seem right from what I ordered so I tell the lady I ordered a mc chicken 5 dollar meal with a frappe as the drink and another double cheese burger 5 dollar meal with a frappe as the drink and I was explaining to her that the order seemed off and told her what I really wanted and the entire time that I was talking to her on the first window nothing but an attitude and looking at me like if I was in the wrong and I was crazy. So even after I told her and she gave me her dirty looks and talked to me the way she did I paid for the meal and then after I got the receipt I checked and I got a charge of 34 dollars. And she charged me for something I never wanted or asked for which was the blue berry raspberry drink. And then charged me with 3 regular cheese burgers. So once I got to the second window I asked for the manager and I explained to her that the lady at the first window was talking to me and looking at me like if I was crazy. And the lady at the second window which was the manager was very calm and understanding about the situation. Then she told me to park on the mobile app parking and to come inside so that she can take care of me. So when I got inside. She was going to refund everything that was incorrect which was the 2 cheeseburgers and the blue berry raspberry drink. So I told her that I paid 20 dollar bill then I paid the rest on Apple Pay so she refunded me on Apple Pay then after she was getting my food correct but that wasn’t the case because at that moment I really thought she got it right so I didn’t bother to check it before I left back home so when I left and got back home we checked the bag and I got the 2 cheese burgers wi the frappe that I asked for and some how they charged me for a 6 pc and one small and one large fry which I was suppose to get 2 small fry’s with the 5 dollar deal. In my mind I was very confused and upset that this much mistakes happened like this at the only mc Donald’s in nyack even after all these mistakes the nuggest were cold and not even crispy at that point I lost it after a while I forgot about it and just told my self I would never come here again after a couple hours I checked my recent transactions on my bank acount and I NEVER GOT THE REFUND BACK If you want to come to this mc Donald’s don’t make a big order or and don’t order the nuggest from there. And they also have trouble trying to hear and understand a mc Donald’s mobile app reward code. But I will be taking actions and calling corporate about this the management and the caringless job that they do is unacceptable and unaccountable I know I’m not alone in this so if you read this be honest and truthful about your experience at this mc Donald’s
Atmosphere: 1
Food: 1
Service: 1
Daniel
Be mindful when using the app at this McDonald's drive. There have been several times that they tell me that the drive through code has been used when I just pulled it up. I'm thinking that it's some type of scam to get you to spend more.
Went for lunch with my mom got a quarter pounder and fries and a small soda when eating the quarter pounder notice it wasn't cooked all the way. told the manager named Keisha very nice lady she said no problem and gave me another quarter pounder and extra fries she deserves a raise. I would say the staff is the problem many don't speak good English. No complaints on the manager she's trying her best to keep the place going.
Atmosphere: 2
Food: 3
Service: 5
Good for curbside pickup but lots of weird traffic lingering around the place
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac
Hod forbid they give you an extra barbecue sauce. Disgraceful
Nyack Restaurants and customer service seem to be doing horribly.
These new foreign invaders have no class.
I am sorry, it’s the truth.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
Good food
Atmosphere: 4
Food: 4
Service: 4
They speak well and have excellent service
Atmosphere: 5
Food: 5
Service: 5
Pretty great TBH. Food hot and fresh and they are fast af again.
Atmosphere: 5
Food: 5
Service: 5
Awful staffing late night. Expect to spend half an hour waiting. Not on fri or sat
They do not honor the terms of the national tv promotions.
My son asked one of the associates to have 1 different sauce, and she replied with such a bad attitude "NO" without any reason. I think they can improve their customers' service skills.
Restaurantji Recommends
They very obviously are under staffed and it takes over 30 minutes to get food at night. This is only a recent issue, and disappointed how much the wait and service has suffered here.
Atmosphere: 1
Food: 4
Service: 1
Good food, and some nice staff. but more often than not the lines are very long.
Unlike other McDonald’s locations, they rarely direct people with big orders to move ahead to a parking space. In an effort to speed up the drive through process, I really feel they should do that.
Overall it’s a good location, but I feel there are some things that are very easy fixes which will allow it become a great location.
I went by as I was hungry at night due to missed dinner and the nuggets were hard, had no flavor. The bread of the chicken sandwich I ordered was hard too. Not going back here again.
Atmosphere: 1
Food: 1
Service: 1
By Far THE WORSE MCDONALDS!!! Today September 17th around 12:00 pm afternoon. I went through the mc Donald’s drive thru and I was trying to tell the person on the speaker my order and it was hard to understand the person on the speaker and she was also having trouble understanding me as well so after almost 4 minutes of trying to get everything correct on the order. I finally went to the first window and the lady that looked white hispanic wearing a black mask told me the total. And the total didn’t seem right from what I ordered so I tell the lady I ordered a mc chicken 5 dollar meal with a frappe as the drink and another double cheese burger 5 dollar meal with a frappe as the drink and I was explaining to her that the order seemed off and told her what I really wanted and the entire time that I was talking to her on the first window nothing but an attitude and looking at me like if I was in the wrong and I was crazy. So even after I told her and she gave me her dirty looks and talked to me the way she did I paid for the meal and then after I got the receipt I checked and I got a charge of 34 dollars. And she charged me for something I never wanted or asked for which was the blue berry raspberry drink. And then charged me with 3 regular cheese burgers. So once I got to the second window I asked for the manager and I explained to her that the lady at the first window was talking to me and looking at me like if I was crazy. And the lady at the second window which was the manager was very calm and understanding about the situation. Then she told me to park on the mobile app parking and to come inside so that she can take care of me. So when I got inside. She was going to refund everything that was incorrect which was the 2 cheeseburgers and the blue berry raspberry drink. So I told her that I paid 20 dollar bill then I paid the rest on Apple Pay so she refunded me on Apple Pay then after she was getting my food correct but that wasn’t the case because at that moment I really thought she got it right so I didn’t bother to check it before I left back home so when I left and got back home we checked the bag and I got the 2 cheese burgers wi the frappe that I asked for and some how they charged me for a 6 pc and one small and one large fry which I was suppose to get 2 small fry’s with the 5 dollar deal. In my mind I was very confused and upset that this much mistakes happened like this at the only mc Donald’s in nyack even after all these mistakes the nuggest were cold and not even crispy at that point I lost it after a while I forgot about it and just told my self I would never come here again after a couple hours I checked my recent transactions on my bank acount and I NEVER GOT THE REFUND BACK If you want to come to this mc Donald’s don’t make a big order or and don’t order the nuggest from there. And they also have trouble trying to hear and understand a mc Donald’s mobile app reward code. But I will be taking actions and calling corporate about this the management and the caringless job that they do is unacceptable and unaccountable I know I’m not alone in this so if you read this be honest and truthful about your experience at this mc Donald’s
Atmosphere: 1
Food: 1
Service: 1
Be mindful when using the app at this McDonald's drive. There have been several times that they tell me that the drive through code has been used when I just pulled it up. I'm thinking that it's some type of scam to get you to spend more.
Atmosphere: 2
Food: 4
Service: 2
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