We had a very nice meal here back in October. Our server, Shannon, was outstanding and took excellent care of us. The location is fantastic, sitting right on the water and made for a very pleasant meal. We had the calamari appetizer (very good), the Sauteed Flounder, which was okay and not worth $40, and the Gourmet Burger. I thoroughly enjoyed the burger. Since we came over on our boat, we weren't drinking, but the bar area looked pretty cool. We will come back again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Gourmet Burger
Beatriz Torres
Prices are to high but understandable for the location and season
Atmosphere: 5
Food: 5
Service: 5
Leo Frıdley
The owner takes good care of everybody. He’s always got a watchful eye and is looking to make sure service is attentive and welcoming.
Thanks!
Eve A
Stopped by for a quick bite before our departure from the island and have to say that Island Mermaid tops the list as the worst food we’ve had in a recent history. Pros: great location, that’s basically what you are paying for. View of the ocean, and hustle and bustle along the pier & boardwalk. Service is prompt and friendly. Cons: absolutely terrible. Medium burger ($29) was burnt and dry, cheese was stuck to the bun & not the burger for some reason. It’s served with mashed potatoes which is a very unusual choice to say the least. 99% of the restaurants serve burgers with fries. Crab cakes ($39) were dry and bland, those were either frozen & then microwaved or re-heated multiple times. Side dishes for entrees were rice and veg and rice was old & dry. Seems they re-heated a day old rice which can cause botulism and veg was dry & wilted. Looked like it was from a dollar store frozen veg bag. Mac and cheese for kids was ($15), I am not even exaggerating, just a soup of penne in a pool of velveeta. Cocktail with pineapple juice in it tasted like it was from a can. ($18) Experiences like this make you question the whole process of dining out. Expectations the guests have while dining at touristy places like Island Mermaid is to have a normal meal that’s closer to fast food quality but higher prices due to the location. We were not expecting an amazing meal, we were just hoping for a decent no frills meal. However, the value you get is more closer to re-heated Dollar store frozen food aisle.
Atmosphere: 4
Food: 1
Service: 4
Rachel Pettie
Friendly staff, great views, and amazing food!! I had the best scallops I’ve ever had tonight. Truly delicious!
Atmosphere: 5
Food: 5
Service: 5
Donna Filippone
The place was hopping, and we were seated 15-20 minutes past our reservation, but the service was great (shout out to Jackson, the hardest working server ever)! The fried calamari is huge (4 people), and my scallops and husband's burger were delish! The main reason I gave 4 stars was that the crab cakes weren't great (should use jumbo lump).
I spent my birthday here I love everything about this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Taco, Burgers, Grilled Fried Flounder Sandwich
T. Montez Ynotme G.
I spent my birthday here I love everything about this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Taco, Burgers, Grilled Fried Flounder Sandwich
Michelle O'Shea
My girlfriends and I have a tradition of coming to Ocean Beach every August and The Island Mermaid has become our lunch spot! Great food, refreshing drinks and excellent service .We love being on the water for lunch. All of the staff is wonderful and the owner is hands on .You can tell he loves what he does. We have never been disappointed and will continue our tradition at the Island Mermaid. For a refreshing treat you may be lucky enough to get one of Scotty's secret cocktails the perfect beachy beverage.
Saddled up inside bar with Joe B. Scott always working said hello….. AC cranked. Coldest coctails and view for lunch. A must first stop to settle in and plan before your bender
Atmosphere: 5
Food: 5
Service: 5
Scott Fletcher
Contacted restaurant. We errantly told the staff our food was fine out of politeness. Afterwards we discussed our food experience concluded it was poor at best. A $200 lunch for eight should be great, not mediocre. Fish tacos, crums of dried breading on cold corn tortillas. Dry chicken salad sandwich. Dry chicken sandwich. Burnt chicken fingers. Fries might have been good if they were hot. Certainly the farthest thing from the photos shown on the resturants web site. Chef so and so must not have been present. I don't think the renowned chef was on the island at all. Drinks good, service good, dock support very good. A truly disappointing lunch experience had by us all. Was promised a gift card credit by the owner. $50 on a $200 tab. Never received it. He said he mailed it out the next day. I provided my daughters address on Long Island. Doubled chked it, was correct info to owner. He wanted us to call him again. Getting the run around. Be wary.
Atmosphere: 5
Food: 1
Service: 5
Hope K
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Rolls, Fish Taco, Teriyaki Atlantic Salmon, Charcuterie Board for Two
Caroline C
I had high hopes for a wonderful birthday dinner with my best friends at The Mermaid, but unfortunately, my experience was far from pleasant. We were running 15 minutes late for our reservation and called the restaurant to inform them and apologize for the inconvenience, assuring them we would be there shortly.
When we arrived, we were treated extremely poorly and rudely, with the staff telling us they were going to give our reservation away. This was particularly frustrating given that the restaurant was empty.
A little respect goes a long way, especially for customers ready to spend a hefty amount. I hope The Mermaid can improve their customer service in the future. We will not be returning until their manger can show respect to your customers.
Atmosphere: 5
Food: 4
Service: 1
noah pacifico
After waiting 2 and half hours for food and our server nowhere to be found all night we get forced to leave a bigger tip than thrown/shoved out of the bar and told to have a good night after spending upwards of 500 dollars at this bar that is clearly all underaged kids…. Worst going out experience I’ve ever encountered was here with THE ISLAND MERMAID!!! Thank you for ruining a night out for me and my buddy visiting from the coast guard you guys really showed your true colors .
We had a very nice meal here back in October. Our server, Shannon, was outstanding and took excellent care of us. The location is fantastic, sitting right on the water and made for a very pleasant meal. We had the calamari appetizer (very good), the Sauteed Flounder, which was okay and not worth $40, and the Gourmet Burger. I thoroughly enjoyed the burger. Since we came over on our boat, we weren't drinking, but the bar area looked pretty cool. We will come back again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Gourmet Burger
Prices are to high but understandable for the location and season
Atmosphere: 5
Food: 5
Service: 5
The owner takes good care of everybody. He’s always got a watchful eye and is looking to make sure service is attentive and welcoming.
Thanks!
Stopped by for a quick bite before our departure from the island and have to say that Island Mermaid tops the list as the worst food we’ve had in a recent history.
Pros: great location, that’s basically what you are paying for. View of the ocean, and hustle and bustle along the pier & boardwalk. Service is prompt and friendly.
Cons: absolutely terrible. Medium burger ($29) was burnt and dry, cheese was stuck to the bun & not the burger for some reason. It’s served with mashed potatoes which is a very unusual choice to say the least. 99% of the restaurants serve burgers with fries. Crab cakes ($39) were dry and bland, those were either frozen & then microwaved or re-heated multiple times. Side dishes for entrees were rice and veg and rice was old & dry. Seems they re-heated a day old rice which can cause botulism and veg was dry & wilted. Looked like it was from a dollar store frozen veg bag. Mac and cheese for kids was ($15), I am not even exaggerating, just a soup of penne in a pool of velveeta. Cocktail with pineapple juice in it tasted like it was from a can. ($18)
Experiences like this make you question the whole process of dining out. Expectations the guests have while dining at touristy places like Island Mermaid is to have a normal meal that’s closer to fast food quality but higher prices due to the location. We were not expecting an amazing meal, we were just hoping for a decent no frills meal. However, the value you get is more closer to re-heated Dollar store frozen food aisle.
Atmosphere: 4
Food: 1
Service: 4
Friendly staff, great views, and amazing food!! I had the best scallops I’ve ever had tonight. Truly delicious!
Atmosphere: 5
Food: 5
Service: 5
The place was hopping, and we were seated 15-20 minutes past our reservation, but the service was great (shout out to Jackson, the hardest working server ever)! The fried calamari is huge (4 people), and my scallops and husband's burger were delish! The main reason I gave 4 stars was that the crab cakes weren't great (should use jumbo lump).
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Burgers, Scallops Potatoes Corn
I spent my birthday here I love everything about this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Taco, Burgers, Grilled Fried Flounder Sandwich
I spent my birthday here I love everything about this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Taco, Burgers, Grilled Fried Flounder Sandwich
My girlfriends and I have a tradition of coming to Ocean Beach every August and The Island Mermaid has become our lunch spot! Great food, refreshing drinks and excellent service .We love being on the water for lunch. All of the staff is wonderful and the owner is hands on .You can tell he loves what he does. We have never been disappointed and will continue our tradition at the Island Mermaid. For a refreshing treat you may be lucky enough to get one of Scotty's secret cocktails the perfect beachy beverage.
Recommended dishes: Lobster Rolls, Fish Taco, Salad, Grilled Fried Flounder Sandwich
Scallops are great, the cod is great and the lobster bisque was the best I ever had anywhere.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Saddled up inside bar with Joe B. Scott always working said hello….. AC cranked. Coldest coctails and view for lunch. A must first stop to settle in and plan before your bender
Atmosphere: 5
Food: 5
Service: 5
Contacted restaurant. We errantly told the staff our food was fine out of politeness. Afterwards we discussed our food experience concluded it was poor at best. A $200 lunch for eight should be great, not mediocre. Fish tacos, crums of dried breading on cold corn tortillas. Dry chicken salad sandwich. Dry chicken sandwich. Burnt chicken fingers. Fries might have been good if they were hot. Certainly the farthest thing from the photos shown on the resturants web site. Chef so and so must not have been present. I don't think the renowned chef was on the island at all. Drinks good, service good, dock support very good. A truly disappointing lunch experience had by us all. Was promised a gift card credit by the owner. $50 on a $200 tab. Never received it. He said he mailed it out the next day. I provided my daughters address on Long Island. Doubled chked it, was correct info to owner. He wanted us to call him again. Getting the run around. Be wary.
Atmosphere: 5
Food: 1
Service: 5
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Rolls, Fish Taco, Teriyaki Atlantic Salmon, Charcuterie Board for Two
I had high hopes for a wonderful birthday dinner with my best friends at The Mermaid, but unfortunately, my experience was far from pleasant. We were running 15 minutes late for our reservation and called the restaurant to inform them and apologize for the inconvenience, assuring them we would be there shortly.
When we arrived, we were treated extremely poorly and rudely, with the staff telling us they were going to give our reservation away. This was particularly frustrating given that the restaurant was empty.
A little respect goes a long way, especially for customers ready to spend a hefty amount. I hope The Mermaid can improve their customer service in the future. We will not be returning until their manger can show respect to your customers.
Atmosphere: 5
Food: 4
Service: 1
After waiting 2 and half hours for food and our server nowhere to be found all night we get forced to leave a bigger tip than thrown/shoved out of the bar and told to have a good night after spending upwards of 500 dollars at this bar that is clearly all underaged kids…. Worst going out experience I’ve ever encountered was here with THE ISLAND MERMAID!!! Thank you for ruining a night out for me and my buddy visiting from the coast guard you guys really showed your true colors .
Food: 1
Service: 1
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