I have never in my life experienced such unprofessinalism and poor customer service.
Entered location prior to heading to Trader Joe’s next door. Spent 4-5 minutes patiently waiting for staff on the phone to acknowledge a live human in front rather than continue to pick up the next call (I was the only one there at that moment). It almost seemed as if the young man seemed traumatized should he let the thing ring more than once. Was asked by a woman who suddenly came to the front from the kitchen and asked what I’d like, when I said what I wished to order (literal dinner menu items, no changes, no substitutions) she spoke in their tongue and left while he continued to pick up the phone.
There are gestures to make in order to have someone understand when there’s a language barrier “ok, 5 minutes” “head nod meaning yes” “signal to a seat so you’d wait the 15-30 minutes while your meal is prepared” “signal to call by phone” or “signal to a QR code at front area” to order.
No acknowledgement. No smile. Oblivion of the outside world.
Atmosphere: 1
Food: 1
Service: 1
AARON JANOER
1 Food is spectacular- BEST Gen Tso Ckn 2 LUNCH SPECIAL IS A GREAT VALUE 3 PLENTY OF PKG (Traders Joe's lot) 4 The Owner is so nice& helped me on my diet.... SOOO many items can be steamed& HEALTY..
(I lost 45 lbs on my way to 75....)
THANK YOU KING WOK!!!!
Dietary restrictions: Owner is so nice& helped me diet.... Many items can be steamed&healthy
(I Joined the CHINESE Summer DIET... I order 3 lunch specials & some steamed veggies on MONDAY& have diet lunches for 6 days
Parking: HUGE TRADER JOE LOT!!!!
Kid-friendliness: Owner has a lovely family& loves children.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
M
Woman was very rude . Had an attitude before I even opened my mouth to order the food. Before I could even finish my order she got annoyed and told me to go somewhere else. Like if your miserable keep that to yourself. You deal with customers and you expect people to want to spend their money with you with that attitude. Never again.
Atmosphere: 1
Service: 1
Dara Eskenazi
VERY BUSY TAKE AWAY CHINESE PLACE. Do the smart thing and call in your order ahead and pick up after. Food is great! We LOVE THE CHICKEN MEI FUN AND BONLESS BBQ RIBS. Call ahead for these. They need 30 minutes. Roast pork egg foo yung is great. Nothing is greasy. All high quality. Won tons for the soup are homemade and not doughy. So good! The owner, I think her name is May, is sweet and full of energy.
Atmosphere: 5
Food: 5
Service: 5
glenn yankwitt
Typical Chinese restaurant. Not getting anything better or worse from anywhere
Atmosphere: 2
Food: 3
Service: 4
Andrew Berman
Great food. Friendly pickup. A family of four can eat like kings with leftovers for $60.
Food: 5
Service: 5
Michael Rowan
The food is very good but might not be worth lack of service. They never deliver when they say they are going to. Plan on 1.5 hours or more for delivery.
Atmosphere: 2
Food: 4
Service: 2
Thomas Stevenson221
The food was so dry and cold and the fries where so bad and I hated them and they taste badly too and they only had one able in Chinese place only one
Food: 5
MD D
Really rude placed an online order got a confirmation email they claim they never got it and hung up on me go to another
Atmosphere: 1
Food: 1
Service: 1
H Jonathan Brass
Great food delivered promptly with care absolutely delicious and authentic!!!
I have never in my life experienced such unprofessinalism and poor customer service.
Entered location prior to heading to Trader Joe’s next door. Spent 4-5 minutes patiently waiting for staff on the phone to acknowledge a live human in front rather than continue to pick up the next call (I was the only one there at that moment).
It almost seemed as if the young man seemed traumatized should he let the thing ring more than once.
Was asked by a woman who suddenly came to the front from the kitchen and asked what I’d like, when I said what I wished to order (literal dinner menu items, no changes, no substitutions) she spoke in their tongue and left while he continued to pick up the phone.
There are gestures to make in order to have someone understand when there’s a language barrier “ok, 5 minutes” “head nod meaning yes” “signal to a seat so you’d wait the 15-30 minutes while your meal is prepared” “signal to call by phone” or “signal to a QR code at front area” to order.
No acknowledgement. No smile. Oblivion of the outside world.
Atmosphere: 1
Food: 1
Service: 1
1 Food is spectacular- BEST Gen Tso Ckn
2 LUNCH SPECIAL IS A GREAT VALUE
3 PLENTY OF PKG (Traders Joe's lot)
4 The Owner is so nice& helped me on my diet.... SOOO many items can be steamed& HEALTY..
(I lost 45 lbs on my way to 75....)
THANK YOU KING WOK!!!!
Dietary restrictions: Owner is so nice& helped me diet.... Many items can be steamed&healthy
(I Joined the CHINESE Summer DIET...
I order 3 lunch specials & some steamed veggies on MONDAY& have diet lunches for 6 days
Parking: HUGE TRADER JOE LOT!!!!
Kid-friendliness: Owner has a lovely family& loves children.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Woman was very rude . Had an attitude before I even opened my mouth to order the food. Before I could even finish my order she got annoyed and told me to go somewhere else. Like if your miserable keep that to yourself. You deal with customers and you expect people to want to spend their money with you with that attitude. Never again.
Atmosphere: 1
Service: 1
VERY BUSY TAKE AWAY CHINESE PLACE. Do the smart thing and call in your order ahead and pick up after. Food is great! We LOVE THE CHICKEN MEI FUN AND BONLESS BBQ RIBS. Call ahead for these. They need 30 minutes. Roast pork egg foo yung is great. Nothing is greasy. All high quality. Won tons for the soup are homemade and not doughy. So good! The owner, I think her name is May, is sweet and full of energy.
Atmosphere: 5
Food: 5
Service: 5
Typical Chinese restaurant. Not getting anything better or worse from anywhere
Atmosphere: 2
Food: 3
Service: 4
Great food. Friendly pickup. A family of four can eat like kings with leftovers for $60.
Food: 5
Service: 5
The food is very good but might not be worth lack of service. They never deliver when they say they are going to. Plan on 1.5 hours or more for delivery.
Atmosphere: 2
Food: 4
Service: 2
The food was so dry and cold and the fries where so bad and I hated them and they taste badly too and they only had one able in Chinese place only one
Food: 5
Really rude placed an online order got a confirmation email they claim they never got it and hung up on me go to another
Atmosphere: 1
Food: 1
Service: 1
Great food delivered promptly with care absolutely delicious and authentic!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Restaurantji Recommends
Food is great but it takes an eternity to get it. Add at least 20 min to pick up orders. For delivery you’ll be waiting 1.5 hours.
Food: 5
Service: 1
Food is great but it takes an eternity to get it. Add at least 20 min to pick up orders. For delivery you’ll be waiting 1.5 hours.
Food: 5
Service: 1
Lady doesn't talk to customers nice.
The best place around!
Amazig food. Great dumplings
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