Ordered two donuts, waited 15 minutes in the drive thru. Gave us the wrong donuts twice.
Tina Silver
At the Ogdensburg, NY location, 80% of what we order is never available. This has occurred at our last 6 visits!! I would hate to hear of unused food being wasted, but since such a shortage of menu items happens so regularly, it would be a good practice to order more! We will start seeking other choices, for sure. Very disappointing & frustrating.
Ibtasam Arshad
Outside of the place needs a power wash as i saw too many cobwebs around delivery window and outside in general.
Atmosphere: 5
Food: 5
Service: 5
Mike Frary
Girl overcharge me tried to give me the wrong order and then I got the coffee. It was Stone Cold. I had to go back in after going to the drive-thru it acted like I was. I was wrong
Atmosphere: 4
Food: 1
Service: 1
MistyRae Oakes
Vanilla bean frozen coffees were great 👍
Food: 5
Service: 5
Sarah Guthrie
Every order I've gotten from here is weirdly made but today.....why did the cut open the donut to fill is ? Isn't there a tool for this.....
Atmosphere: 1
Food: 2
Service: 1
Shawn Tooley
The guy at the drive through needs to be fired, period. Told me they were closed (they were open) and then said he was kidding. Gave me a small coffee when I paid for a large. Proceeded to argue. Hire competent staff who act professional, please.
Atmosphere: 1
Food: 1
Service: 1
Martha Smith
The person who waited on me was very rude Her shirt was filthy.
Atmosphere: 1
Service: 1
Chris Dihrberg
Coffee is good but not great , a large is what is med anywhere else , and the absolute worst Cappuccino I've ever gotten. Sad to see Dunkin go down the drain. This last visit, will be my last visit.
Service: 2
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Stephanie Powers
Hadn't set foot in a Dunkin since they closed all Canadian locations. We got amazing service in Watertown. Coffee was great and so were the Munchkins.
There was somewhat of a wait but when we finally got to the window we realized the gentleman that took our order was the only one working. There were 3 other pin there but they were just standing around talking and laughing. So great job to him. Not sure his name but it was on 11-6-2024 at around 830 am.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Abraham Yoder
Great place with friendly staff.
Atmosphere: 5
Food: 5
Service: 5
T S
Order was accurate and the team was friendly.
Atmosphere: 5
Food: 5
Service: 5
jocelyne paré
Correct but nothing more
Atmosphere: 3
Food: 3
Service: 4
Kailee
Was good until I had plastic in my mouth and more in my drink.
Ordered two donuts, waited 15 minutes in the drive thru. Gave us the wrong donuts twice.
At the Ogdensburg, NY location, 80% of what we order is never available. This has occurred at our last 6 visits!! I would hate to hear of unused food being wasted, but since such a shortage of menu items happens so regularly, it would be a good practice to order more! We will start seeking other choices, for sure. Very disappointing & frustrating.
Outside of the place needs a power wash as i saw too many cobwebs around delivery window and outside in general.
Atmosphere: 5
Food: 5
Service: 5
Girl overcharge me tried to give me the wrong order and then I got the coffee. It was Stone Cold. I had to go back in after going to the drive-thru it acted like I was. I was wrong
Atmosphere: 4
Food: 1
Service: 1
Vanilla bean frozen coffees were great 👍
Food: 5
Service: 5
Every order I've gotten from here is weirdly made but today.....why did the cut open the donut to fill is ? Isn't there a tool for this.....
Atmosphere: 1
Food: 2
Service: 1
The guy at the drive through needs to be fired, period. Told me they were closed (they were open) and then said he was kidding. Gave me a small coffee when I paid for a large. Proceeded to argue. Hire competent staff who act professional, please.
Atmosphere: 1
Food: 1
Service: 1
The person who waited on me was very rude
Her shirt was filthy.
Atmosphere: 1
Service: 1
Coffee is good but not great , a large is what is med anywhere else , and the absolute worst Cappuccino I've ever gotten. Sad to see Dunkin go down the drain. This last visit, will be my last visit.
Service: 2
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Hadn't set foot in a Dunkin since they closed all Canadian locations. We got amazing service in Watertown. Coffee was great and so were the Munchkins.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There was somewhat of a wait but when we finally got to the window we realized the gentleman that took our order was the only one working. There were 3 other pin there but they were just standing around talking and laughing. So great job to him. Not sure his name but it was on 11-6-2024 at around 830 am.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Great place with friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Order was accurate and the team was friendly.
Atmosphere: 5
Food: 5
Service: 5
Correct but nothing more
Atmosphere: 3
Food: 3
Service: 4
Was good until I had plastic in my mouth and more in my drink.
Atmosphere: 3
Food: 1
Service: 5
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