They messed up OUR payment at the window. And then when we got to the window we tried explaining that and this huge girl yells so loud. “This huge order messed up the payment I don’t know how” giving us dirty looks the whole and then she told us The rest of our payment that we had to make so we gave her our card and she threw a fit because we didn’t have any cash and she yelled once again” they only have card apparently.” Bad customer service. Nasty rude giant woman running the window. Disgusting service and I won’t be back. We asked for a water and they gave us a cup with a giant crack in it. Leaked everywhere in our truck. Do better
Allen Walton
They got new, much better, management.
Atmosphere: 5
Food: 5
Service: 5
Jessica Evans
A hit or miss experience every time. Half the time the filet o fish and burgers have the toppings not even on the sandwich 🤣
Atmosphere: 5
Food: 3
Service: 3
Prashant Athavale
This is a standard McDonald’s restaurant. The interior is somewhat fancy, but a bit strange.
Atmosphere: 3
Food: 5
Service: 5
J
Fast quick service
Atmosphere: 5
Food: 3
Service: 5
Carrie Lee Burnor
Always family favorite
Atmosphere: 4
Food: 5
Service: 5
Don Iarussi MFA
I am tired of the price differences in all the McDonald's also McDonald's charges are ridiculous price for sodas now
Atmosphere: 1
Food: 3
Service: 3
Aaron Smith
Check your order. Despite having friendly staff the error rate for this McDonald's is very high. Ask for napkins if you want any.
Atmosphere: 3
Food: 4
Service: 4
Tim Redmond
Went through drive thru, placed an order at 8:20, had 20 pc tenders, small fry, and Dr Pepper. 2 Mcchickens, double cheese grill and hamburger grill, large fry. 2/21/25.
Received 2 mcchickens with cheese, spicy mcchicken, 20 pc McNuggets, large fry and Dr Pepper.
Went back to get correct order, ran into attitude by the girl leading the group and she was upset I didn’t bring the food back. Then proceeded to tell me I said the bag was correct. In what world have you ever needed to check 100% what was in bag, I guess if I come back which is not likely. I will wait in the line and check every item in the bag delaying the line.
Why do the people handing food out go by the order number? There was a car ahead of me who sped off not paying and I am sure that was the mistake. They gave me their order which was 9 and mine was 10. I granted would say ok but the attitude to get it corrected was uncalled for.
So people sometimes good food, but check bag 100% before leaving. If we took food and didn’t pay, we would be arrested. They screw up and it is our fault
Atmosphere: 1
Food: 3
Service: 1
Tyler Ashkaw
They forgot my 6 piece nugget and always forgets stuff and there Fanta is 95 % water don’t go
They messed up OUR payment at the window. And then when we got to the window we tried explaining that and this huge girl yells so loud. “This huge order messed up the payment I don’t know how” giving us dirty looks the whole and then she told us The rest of our payment that we had to make so we gave her our card and she threw a fit because we didn’t have any cash and she yelled once again” they only have card apparently.” Bad customer service. Nasty rude giant woman running the window. Disgusting service and I won’t be back. We asked for a water and they gave us a cup with a giant crack in it. Leaked everywhere in our truck. Do better
They got new, much better, management.
Atmosphere: 5
Food: 5
Service: 5
A hit or miss experience every time. Half the time the filet o fish and burgers have the toppings not even on the sandwich 🤣
Atmosphere: 5
Food: 3
Service: 3
This is a standard McDonald’s restaurant. The interior is somewhat fancy, but a bit strange.
Atmosphere: 3
Food: 5
Service: 5
Fast quick service
Atmosphere: 5
Food: 3
Service: 5
Always family favorite
Atmosphere: 4
Food: 5
Service: 5
I am tired of the price differences in all the McDonald's also McDonald's charges are ridiculous price for sodas now
Atmosphere: 1
Food: 3
Service: 3
Check your order. Despite having friendly staff the error rate for this McDonald's is very high. Ask for napkins if you want any.
Atmosphere: 3
Food: 4
Service: 4
Went through drive thru, placed an order at 8:20, had 20 pc tenders, small fry, and Dr Pepper. 2 Mcchickens, double cheese grill and hamburger grill, large fry. 2/21/25.
Received 2 mcchickens with cheese, spicy mcchicken, 20 pc McNuggets, large fry and Dr Pepper.
Went back to get correct order, ran into attitude by the girl leading the group and she was upset I didn’t bring the food back. Then proceeded to tell me I said the bag was correct. In what world have you ever needed to check 100% what was in bag, I guess if I come back which is not likely. I will wait in the line and check every item in the bag delaying the line.
Why do the people handing food out go by the order number? There was a car ahead of me who sped off not paying and I am sure that was the mistake. They gave me their order which was 9 and mine was 10. I granted would say ok but the attitude to get it corrected was uncalled for.
So people sometimes good food, but check bag 100% before leaving. If we took food and didn’t pay, we would be arrested. They screw up and it is our fault
Atmosphere: 1
Food: 3
Service: 1
They forgot my 6 piece nugget and always forgets stuff and there Fanta is 95 % water don’t go
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Some reason they’re chicken burgers and and fish fillets. Taste better at this McDonald’s.
Much nicer service in ogdensburg then gouverneur. Food was cooked at a timely manor as well.
Atmosphere: 5
Food: 5
Service: 5
It's McDonald's. I'm Lovin it!
Atmosphere: 4
Food: 4
Service: 4
Drive thru experience was fine?
Atmosphere: 4
Food: 5
Service: 4
They shipped be at drive thru. When I pull up to first window, they took over 5 minutes to get me, only to say they didn't have a receipt.
Atmosphere: 2
Food: 3
Service: 1
Loading...