KFC
913 W State St, Olean
(716) 372-4930
Recent Reviews
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I ordered the 3 piece big box meal with white meat, coleslaw and corn for the sides. I even asked 2xs if they understood that I wanted white meat. Employee taking the order said yes. I still ended up getting two thighs and a drum stick. I also ordered a large diet Pepsi, the cup was only a little more than half full with a lot of fizz which made the pop flat. I did go back to the drive-thru and they replaced the chicken. This same thing has happened several times before. A person gets tired of placing a food order and it being filled wrong.
Atmosphere: 1
Food: 4
Service: 1
They have gone down hill in all departments
My biscuit was falling apart and old. My locos tacos was cracked and was falling apart. Gave me a tiny bit of corn.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Pay for 50 dollars worth of food to only get half of it 👍
Atmosphere: 2
Food: 2
Service: 1
I ordered one of the Bowls
Lots of mashed potatoes very little chicken
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Fried Chicken
Manager spent the whole time I was in there screaming at employees, they messed up my order had to sit for like 45 minutes also heard the GM call an African American customer the N word
Atmosphere: 2
Food: 1
Service: 1
They hawk tuahed on my spicey chicken sandwich with a single extra pickle 10/10 would definitely recommend!!!!!!
Parking: lots of good parking, found used condoms on the ground!!!!!!! Coming back tomorrow to collect them and put them in my jar!! Would come again!!!!!!!!!!!
Food: 5
Service: 5
Recommended dishes: Georgia Gold Chicken Sandwich and Wedges, Dr Pepper
Still shitty staff standing around at 633pm while customers at counter 30 min waits for doordash, had to let them know they even had a order its sad this place really sucks Slow service always understaffed still just garbage assed place to eat
Atmosphere: 1
Food: 1
Service: 1
I would give them a zero if it were possible. I sat in their drive thru for around 25 minutes before I could even order. My order was simple… a few wraps, and a chicken sandwich , not only did they have us pull foward but also forgot about us! And gave our food to someone else! We sat in front of everyone because they told us to pull up for 15 minutes before I got out and went in they pretty much ignored me and then someone tried to hand me the wrong food. When I told them it wasn’t mine they walked away and no one approached me again for over 10 minutes. Finally someone asked me what I ordered and then walked away. 5 more minutes later they informed me they forgot about us and gave out food to someone else. I finally got my food around 40 minutes after I paid for it I wonder if they would have ever noticed that we were still waiting. One simple sorry is all I got and no compassion. This is a fast food place I get it u are stressed but it’s not hard to be apologetic at least. If u don’t have customer service skills maybe u should find another job, people spend their money here waiting for food and they don’t even get what they want. I’ve had many experiences with this awful place, this low, dysfunctional place. As one of the workers laughed at me for being upset, absolutely disgusting. These people need to learn how to interact with customers.
Atmosphere: 1
Food: 1
Service: 1
Love the changes inside. Major upgrade from before. Food is the same. No problems. Don't order the corn. I had to toss it
Vegetarian options: Avoid the corn. 🤮
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
I've never had such a person greet me with an excited, animated personality like the cashier who helped us. Awesome job.
Service: 5
Love how I pay 27 dollars for food that mind you that I never received but watched there lovely closing manager whip around the drive thru driving reckless as hell. And then for them to be letting people jump thru their drive thru window is insane what management the have there
Tables dirty and gross not to mention they messed up my food as I walked up to stand and wait guy walked by my 3 times then started cleaning trays 2 inch’s from me this place needs to hire adults not kids that are popping Xanax on there lunch break DO NOT GO
Atmosphere: 1
Food: 1
Service: 1
Stopped thinking I am getting food at a FAST food restaurant. Waited ages and they got my order wrong and did not say a word for waiting all that time
Classical
Never going there again
You do not want to eat here. I live nearby, I am always tempted to grab a couple of tacos for lunch, and when I finally give in to it, I always regret it. The other day I ordered 2 cheesy gordita crunches with steak. They charged me $12, and put hardly any cheese in the outer layer. Unless they have a serious leadership changes, it will not get better. Take your money elsewhere for now.
Atmosphere: 1
Food: 1
Service: 1
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