Subway

1869 Plaza Dr, Olean
(716) 379-8278

Recent Reviews

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Evan Miller

Manager telling customers they can't get a sandwich their way. Never seen that before.

Service is so slow. 2 people in front of me (1 sandwich each) and still took over 15 minutes.

Service: 1

Caitlin Glowacki

I wanted to share my recent experience at Subway, which unfortunately fell short of my expectations. My roommate and I visited last night to grab a quick meal. While the food was up to the usual Subway standard, the atmosphere was upset by the employees loudly discussing us while we were eating .

It felt unprofessional and uncomfortable, making us question our choice to dine there. I believe that customer service should include respect and discretion, and this experience certainly missed that mark. I hope the management addresses this behavior to ensure a more pleasant experience for future customers.

Atmosphere: 1

Food: 3

Service: 1

Bella Casella

Ordered a 6", the girl apparently didn't either understand me/or? She was talking to others leaving?? our subs weren't what we ordered? Then, bitting into the Sub, there was Blobde Hair!! Have pics...

Atmosphere: 1

Food: 1

Service: 1

Erika Gaboriault

Contacted corporate. Won't go back.

Atmosphere: 1

Food: 1

Service: 1

Erika Bauer

Contacted corporate. Won't go back.

Atmosphere: 1

Food: 1

Service: 1

Kristian J Patterson

This is not a good subway, not a friendly place, feels like a bus station. Employees are lazy can't even fill drinks ordered via doordash, tries to make private contractor, not employed by them to make and or prepare drinks for delivery. This is a health code violation and not part of a contract, or work requirement agreement for delivery drivers.

Atmosphere: 1

Food: 2

Service: 1

Amy Mills

Ordered my food on the app for pick up at 2:50 wasn’t ready till 3:45 ordered a bottled coke was told they don’t sell them at this store and gave me a small fountain coke that had way to much carbonation in it and an was given attitude for asking about it and I just opened my sandwich and it’s not right either don’t waste time or money here

Atmosphere: 1

Food: 1

Service: 1

Hannah Burch

Won’t let you order food at 9:30 when they close at 10:00

Service: 1

Margaret Horning

The lady was super friendly & made the sandwiches really fast! DELICIOUS! Great bread!

Nicole Kemp

My sister and I ordered from subway for dinner and whoever was working rushed us through our orders. You could barely think before the employee was snapping a comment or question at you. My sub (1/4) was not made how I asked. The employee completely left off 3 of the vegetables that I asked for. Then on another sub when adding oil and vinegar she passed them over the outside edge of the sub instead of the inside of it just making the outside of the sub wet. I was a subway employee in past years and I’m super unimpressed with this service.

JessIca Hartman

Love their buffalo chicken subs

Jess Hartman

Love their buffalo chicken subs

Zach Tucker

Had a great experience here tonight. Both the guys working were very friendly and very helpful. Dining room was very clean. Would stop here for a sub again.

Vidify

I have nothing against subway as I work there too I had my day off and I happened to be near this location I came here for a lunch these 2 ladies that work here...awful. I had asked for a personal pizza the lady with hickies on her neck by the way...very "professional" refused to give it to me because there was no boxes like really I would have taken it on a paper just as I got to the register the older lady had so much attitude charged me for 2 buffalo chicken which I did not order then blamed me because she forgot to charge the slush that we had gotten mind you she is the one that had filled the cup these ladies are not professional and should be fired! This was not okay...6-28-19 3pm

Ava Breuer

My friends and I recently went there for a quick dinner and the lady with the dark hair working the evening shift was not very customer friendly. If she couldn't hear us she would be very rude about it. My friend ordered a half meal thinking the lady would know what she meant (6inch meal) but the lady rolled her eyes and had a terrible attitude and slammed her hands down. Shouldn't be working at subway if you don't know how to treat customers.

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