They the hell out of my spicy chicken and didn't season it, it also took 13 minutes to get it out, kfc is way better
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
BLU3 De J3SUS
It's always smooth transactions
Atmosphere: 4
Food: 4
Service: 4
R T
I stopped at the olean Wendy’s location tonight to try my first real frosty! It was super busy. The gentleman running the window was very kind and professional even though they were completely slammed. My frosty was delicious and worth the wait.
Geraldine Bennett
Over priced thin square buger
Caleb Gill (CallyG)
Flies flying everyone around the store and kitchen and then I waited 8 minutes in the drive thru not even getting to the order screen before I went inside to wait another 10 minutes almost and when I noticed the flies it was just awful.
Atmosphere: 1
Food: 4
Service: 1
Sarah H
The manager sucks. We literally waited 15-20min for drive thru food to realize not one item in our bag was ours. I went inside to get our food, waited another 10 min while the poor window guy rushed around making my order and the manager stood almost in front of me lecturing the guy cleaning the frosty machine. He must have had very low opinion of how the workers brain worked because by the time he was done ignoring me and handed me a packet of salsa after my food was remade I knew frosty guy had to take his break late at 930 OKAYYY. AND he didn't even acknowledge the fact a customer waited 30 min for food that had to be made twice. The poor workers. They deserved better
Atmosphere: 1
Food: 2
Service: 1
Ben Peerson
This place has gone down hill over the past year. The food is never fresh and if it is, you have to wait 15 minutes in their parking lot to get it. Their customer service is the worst I've ever seen. Half the time you can't even understand what the employees are saying. Even at the window. Do not go here you might as well just go to Burger King right across the street who actually has fresh food and fast service. What a shame this Wendy's actually used to be very good.
Atmosphere: 3
Food: 1
Service: 1
Tiffany A
The workers were very nice and polite, the inside of the building was clean, I got my order in a timely manner and the food was good.
Atmosphere: 5
Food: 4
Service: 5
Trisha Davis
Good Food & Clean dining area. You do need a passcode for the bathrooms
Atmosphere: 4
Food: 4
Service: 5
J
They are so slow. They also don't always get the order correct either. For the price of the food the service needs improved.
We are always waiting. No other customers are in the drive-thru just us and constantly waiting 10+ minutes just to order then 15-20 to get the food when it’s completely empty. I don’t know if they’re just constantly understaffed but the service is terrible.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Baconator
Janet T
Fries were old and cold, no sauce for nuggets in bag or napkins.
Atmosphere: 4
Food: 2
Service: 4
Donald Estes
Order was completely taken wrong, and food received was not what was ordered. Called store and they had every excuse in the book. Also waited 15 minutes plus for the order
Atmosphere: 1
Food: 3
Service: 1
Michelle
They never have baked potatoes, that is my main complaint. But everything else is usually good and the guy at the drive-thru window thats always there is friendly and efficient!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Baconator Fries
LowKeyLowCone
Went there yesterday and now I'm talking to the cops to report the drive thru worker for stealing my credit card information.
They the hell out of my spicy chicken and didn't season it, it also took 13 minutes to get it out, kfc is way better
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
It's always smooth transactions
Atmosphere: 4
Food: 4
Service: 4
I stopped at the olean Wendy’s location tonight to try my first real frosty! It was super busy. The gentleman running the window was very kind and professional even though they were completely slammed. My frosty was delicious and worth the wait.
Over priced thin square buger
Flies flying everyone around the store and kitchen and then I waited 8 minutes in the drive thru not even getting to the order screen before I went inside to wait another 10 minutes almost and when I noticed the flies it was just awful.
Atmosphere: 1
Food: 4
Service: 1
The manager sucks. We literally waited 15-20min for drive thru food to realize not one item in our bag was ours. I went inside to get our food, waited another 10 min while the poor window guy rushed around making my order and the manager stood almost in front of me lecturing the guy cleaning the frosty machine. He must have had very low opinion of how the workers brain worked because by the time he was done ignoring me and handed me a packet of salsa after my food was remade I knew frosty guy had to take his break late at 930 OKAYYY. AND he didn't even acknowledge the fact a customer waited 30 min for food that had to be made twice. The poor workers. They deserved better
Atmosphere: 1
Food: 2
Service: 1
This place has gone down hill over the past year. The food is never fresh and if it is, you have to wait 15 minutes in their parking lot to get it. Their customer service is the worst I've ever seen. Half the time you can't even understand what the employees are saying. Even at the window. Do not go here you might as well just go to Burger King right across the street who actually has fresh food and fast service. What a shame this Wendy's actually used to be very good.
Atmosphere: 3
Food: 1
Service: 1
The workers were very nice and polite, the inside of the building was clean, I got my order in a timely manner and the food was good.
Atmosphere: 5
Food: 4
Service: 5
Good Food & Clean dining area. You do need a passcode for the bathrooms
Atmosphere: 4
Food: 4
Service: 5
They are so slow. They also don't always get the order correct either. For the price of the food the service needs improved.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
We are always waiting. No other customers are in the drive-thru just us and constantly waiting 10+ minutes just to order then 15-20 to get the food when it’s completely empty. I don’t know if they’re just constantly understaffed but the service is terrible.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Baconator
Fries were old and cold, no sauce for nuggets in bag or napkins.
Atmosphere: 4
Food: 2
Service: 4
Order was completely taken wrong, and food received was not what was ordered. Called store and they had every excuse in the book. Also waited 15 minutes plus for the order
Atmosphere: 1
Food: 3
Service: 1
They never have baked potatoes, that is my main complaint. But everything else is usually good and the guy at the drive-thru window thats always there is friendly and efficient!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Baconator Fries
Went there yesterday and now I'm talking to the cops to report the drive thru worker for stealing my credit card information.
Service: 1
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