Five Guys
5006 NY-23, Oneonta
(607) 386-4128
Recent Reviews
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Food was good from what we got to eat of it!! If your hours say 11 to 10 you should probably stay open for those hours and not ask people who just spent $60 on their meals to leave at 5:30 because you wanna go home.
Food: 2
Service: 1
I can't say the experience was bad. Ketchup was out, multiple people tried using the dispenser before the crew finally noticed.
Again, my experience didn't Break Bad, but another team parent noticed some of the crew had a different METHod of doing things.
Atmosphere: 4
Food: 5
Service: 4
Great Burgers and Fries. Never disappoint!
Food: 5
Service: 5
Awesome burgers
A little pricey though
Atmosphere: 5
Food: 5
Service: 5
Incredible burgers and fries. The staff is always very friendly too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Burger
In addition to everything below, we ordered a regular fries and the person didn’t give us the extra fries scoop. When I asked for it politely, she walked to the fries, brought some to the counter and through them it into the bag, unbelievable!!! See in the picture the amount of fries we got
- Baby spilled a drink and nobody picked it up during our entire time there eating a meal
- Bathroom was dirty
- Took them over 6 minutes to take our order even though there was nobody ese in line
- No manager (black shirt) in sight
- Very unorganized. They served orders that came after us before ours!
- They did not shake the fries as per 5 guys indications
This location needs a secret shopper ASAP
Atmosphere: 1
Food: 1
Service: 1
Even though it was cooked while I waited, it was cold when I ate it, less than 2 min after receiving it. Stopped here for a hot meal. After the enormous wait time ( for order to be taken and in getting the food), was eager to have a yummy hot meal. NOT. I do not recommend this place. Even the customer service was bad/ rude.
Food: 1
Service: 1
Best food and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Incredible service, came out fresh and gave us a real run for our money.
Atmosphere: 4
Food: 5
Service: 5
Love,love there burgers. Fries 2, 🍟
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went to buy fries and they said not available for sale. Mmm
Good food for fast. Always friendly and quick with the orders.
Atmosphere: 4
Food: 4
Service: 4
Wow wow I won’t be back, let my food sit and my fries burn for 30 minutes and serve others ahead of me wow. No tipping before the food
Atmosphere: 1
The cashier took $5 out of my gift card.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Five Guys Style
Loved this place always yummy
Two gentlemen actually held the door for me..first time in a long while! Great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger, Hamburger, French Fries, Cheeseburger, Bacon Burger
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