Took my order quick, very nice, took payment fast, food at window was fast. Very polite. Food was good, hot, perfect.
Atmosphere: 3
Food: 5
Service: 5
Jessica Mosher
They were literally out of everything. Even fries
Alan Johnson
Really good food
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Big Mac, French Fries, Cheeseburger, Hamburger
Rob Remley
Sorry not sorry. I get people are busy, long line. I was willing to wait n I did. I went in and said hey I placed a mobile order is it wrong to just get it at counter cus drive through was packed. Said hasn’t even came up yet. Went to drivethru my app logged out I said a code that “I think” was the code n I told the people that. They gave me atitude and also said that they didn’t have my order. I placed my order at 6:19 I have proof in screenshots and didn’t get to pick up till 7:20!!!! That wasn’t even the issue really. I said I have proof it came out of my credit card n then all sudden my food turns up instantly. Over n hr wait absolutely a mcterrible time I got no ketchup onions or mustard and all my food was cold.wasted all my evening playing games with lack of intelligence. i go to McDonald’s maybe twice a month n i deal with issues but this was terrible. Alsoo the first number I said was the correct one stamped on the damn drink.the girl gave me atitude when it was the correct number, uncalled for. They can’t even read in there n that’s sad. Too sketchy do not go to oneonta McDonald’s they’re terrible. Unhooking my credit csrd because had I not used my credit card I could have left quickly n gone to Burger King. I stayed cus I didn’t want to do the refund hassle.
Food: 1
LayTana Duncan
Where to start? They shut it down when they want to! 20 minutes for a simple order! Apparently now quarter pounders get the same patties that a big mac gets! If you plan on going there when it's after hours DON'T!! Save your money and go to subway, they at least give you what you pay for and the staff isn't sitting outside smoking while your waiting for your food!
Atmosphere: 1
Food: 1
Service: 1
donna Vansickell
Drive thru
Food: 5
Service: 5
Charlotte Levy
No kids area. Most booths collapsed or broken. Do not recommend for parents. Service was a bit slow, not terrible. Fries were good, nuggets pretty dry
Atmosphere: 1
Food: 3
Service: 3
Kristin Decker
We ordered ahead to eat in store. Took about 20 minutes for our order to be done. Everything was going well until I found multiple hairs in my bag of fries. When I brought it up to the counter and asked the employee why they don't wear hair nets she informed me that they wear hats and hair nets by the grill. Well, what about hair nets next to the fries?! There were multiple people with long hair near the fries with their hair in buns and even one with long blonde hair with a headset on standing next to the fries. I took a picture of the fries. If you zoom in you can see the multiple hair strands. 🤢
Atmosphere: 3
Food: 2
Service: 4
Musketz0
Always forgets food, workers are extremely rude. Doordash food from them and you will get nothing. Horrible Mcdonalds. Needs actual management.
Atmosphere: 1
Food: 3
Service: 1
Hannah Lima
Next time remember to add the sauce that we paid for !! really shows the lack of work effort but i don’t blame u since u get paid minimum wages in this economy 😒.
Very fast service, brought to table and was very hot. Very pleasant way to start the morning
Atmosphere: 5
Food: 5
Service: 5
Rick Schallert
Hey it's McDonald's. The Oneonta McD's deserve 4++ on a McD's scale, but compared to a nutritional, healthy meal, I think my stars are more than generous! But hey, we all know when we stop, its a processed fast food, carbs, fat, and sugar drink restaurant. The McD's near Cooperstown is gets a generous 1 rating on my chart. The service there has always been pathetic, they didn't even have ice cream in July! McD's is also always a 40% higher bill bill the BK.
Atmosphere: 3
Food: 3
Service: 4
kamryn burns
confused on why the website says open 24hours but they’re never open late night. pretty ridiculous
Lilly Buel
i understand that everyone can be in a stressful environment especially with orders back to back, but an employee drops the fries in-front of you, fills it half full and gives it to you (mind you; you ordered large fries) and then states “i’m too busy to fill them” like one order at a time.. it’s not that serious bro. just put the fries in the bag. if you hated your job so much just quit ??
Atmosphere: 1
Food: 1
Service: 1
Ashley Northup
Food was ok. Employees laying down across booths sleeping. Filthy and run down needing update and remodeling. Seats torn and dirty. The floor was slippery like the are mopping with the same water they mop with in front of the fryer slip Hazard.
Took my order quick, very nice, took payment fast, food at window was fast. Very polite. Food was good, hot, perfect.
Atmosphere: 3
Food: 5
Service: 5
They were literally out of everything. Even fries
Really good food
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Big Mac, French Fries, Cheeseburger, Hamburger
Sorry not sorry. I get people are busy, long line. I was willing to wait n I did. I went in and said hey I placed a mobile order is it wrong to just get it at counter cus drive through was packed. Said hasn’t even came up yet. Went to drivethru my app logged out I said a code that “I think” was the code n I told the people that. They gave me atitude and also said that they didn’t have my order. I placed my order at 6:19 I have proof in screenshots and didn’t get to pick up till 7:20!!!! That wasn’t even the issue really. I said I have proof it came out of my credit card n then all sudden my food turns up instantly. Over n hr wait absolutely a mcterrible time I got no ketchup onions or mustard and all my food was cold.wasted all my evening playing games with lack of intelligence. i go to McDonald’s maybe twice a month n i deal with issues but this was terrible. Alsoo the first number I said was the correct one stamped on the damn drink.the girl gave me atitude when it was the correct number, uncalled for. They can’t even read in there n that’s sad. Too sketchy do not go to oneonta McDonald’s they’re terrible. Unhooking my credit csrd because had I not used my credit card I could have left quickly n gone to Burger King. I stayed cus I didn’t want to do the refund hassle.
Food: 1
Where to start? They shut it down when they want to! 20 minutes for a simple order! Apparently now quarter pounders get the same patties that a big mac gets! If you plan on going there when it's after hours DON'T!! Save your money and go to subway, they at least give you what you pay for and the staff isn't sitting outside smoking while your waiting for your food!
Atmosphere: 1
Food: 1
Service: 1
Drive thru
Food: 5
Service: 5
No kids area. Most booths collapsed or broken. Do not recommend for parents.
Service was a bit slow, not terrible. Fries were good, nuggets pretty dry
Atmosphere: 1
Food: 3
Service: 3
We ordered ahead to eat in store. Took about 20 minutes for our order to be done. Everything was going well until I found multiple hairs in my bag of fries. When I brought it up to the counter and asked the employee why they don't wear hair nets she informed me that they wear hats and hair nets by the grill. Well, what about hair nets next to the fries?! There were multiple people with long hair near the fries with their hair in buns and even one with long blonde hair with a headset on standing next to the fries.
I took a picture of the fries. If you zoom in you can see the multiple hair strands. 🤢
Atmosphere: 3
Food: 2
Service: 4
Always forgets food, workers are extremely rude. Doordash food from them and you will get nothing. Horrible Mcdonalds. Needs actual management.
Atmosphere: 1
Food: 3
Service: 1
Next time remember to add the sauce that we paid for !! really shows the lack of work effort but i don’t blame u since u get paid minimum wages in this economy 😒.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Very fast service, brought to table and was very hot. Very pleasant way to start the morning
Atmosphere: 5
Food: 5
Service: 5
Hey it's McDonald's. The Oneonta McD's deserve 4++ on a McD's scale, but compared to a nutritional, healthy meal, I think my stars are more than generous! But hey, we all know when we stop, its a processed fast food, carbs, fat, and sugar drink restaurant. The McD's near Cooperstown is gets a generous 1 rating on my chart. The service there has always been pathetic, they didn't even have ice cream in July! McD's is also always a 40% higher bill bill the BK.
Atmosphere: 3
Food: 3
Service: 4
confused on why the website says open 24hours but they’re never open late night. pretty ridiculous
i understand that everyone can be in a stressful environment especially with orders back to back, but an employee drops the fries in-front of you, fills it half full and gives it to you (mind you; you ordered large fries) and then states “i’m too busy to fill them” like one order at a time.. it’s not that serious bro. just put the fries in the bag. if you hated your job so much just quit ??
Atmosphere: 1
Food: 1
Service: 1
Food was ok. Employees laying down across booths sleeping. Filthy and run down needing update and remodeling. Seats torn and dirty. The floor was slippery like the are mopping with the same water they mop with in front of the fryer slip Hazard.
Atmosphere: 1
Food: 2
Service: 1
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