Moe's Southwest Grill

5001 NY-23, Oneonta
(607) 353-6609

Recent Reviews

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Frank P

Service was slow. Food was good. Could not get a medium size drink. They were out of medium size cups. They had kid size and Large size only. Burrito had too much liquid and fell apart quickly while eating it.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Homewrecker

Haley Guerrero

Went in pretty late but cashier didn’t say anything about what wasn’t available so I paid for food and just left it there cause the person I was with couldn’t get anything they wanted so overall pretty unhappy

Service: 1

Brendan

I love going to Moe’s but my first trip to this location was pretty poor. We had to return a salad because pieces of lettuce in it were black and slimy. It seemed to be a particularly bad day because one soda machine had exploded and both napkin dispensers were empty. It was difficult to find a clean table. The portion sizes were smaller than normal. With the exception of the queso, the food lacked flavor and was generally sub-par. Some positive notes: the employees/management were conciliatory, and the bathrooms were clean. Unfortunately, I would not visit this location again.

Atmosphere: 2

Food: 2

Service: 3

Anthony Heath Realtor

The food is fine and what you’d expect from a chain restaurant. CALL FOR YORe laORDER!’ We’ve had problems ordering online in the past, and today an employee told me that they “shut down online orders” if they are busy or short staffed. They seem to do so by taking items needed to complete your order , such as the “free chips and salsa” vs” no chips and salsa” and marking both as “unavailable”. So if you get 99% through the order but can’t complete it, know that it is a feature of customer service, not a bug. Always call or go in person.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Stack

Jay Hendricks

Moe's sucks.

Atmosphere: 3

Food: 1

Service: 1

Mark J. Radzikowski

Clean and friendly location with ample parking and prompt service

Atmosphere: 5

Food: 5

Service: 5

Joseph Nohs

30 min with 8 people online... the guy behind the counter if he straightens the dish one more time with our helping any one is ridiculous.... littlraly watching the register girl do 3 jobs at once. owner would be pissed and should be embarrassed. still online .. another 10 min have gone by.. watched the register girl scratch her head an answer the phone and ring up one person.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Bowl

Jessica Fox

Things have gotten so bad since covid.
No more walk-in Moe's Monday deal.
No mushrooms anymore. & who knows what else they got rid of.
Today, 3 people were working & they were SO SLOW. 1 person ahead of us, it took half an hour to order & cash out.
One of the soda machines was not working & the salsa bar only had 3 choices.
Lastly, the place was filthy.

Atmosphere: 1

Food: 3

Service: 1

Nicholas DiBona

Place is generally clean and the workers are nice the food is just not good idk if it’s how they make a bowl or how it’s prepared but no

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Bowl

Noah Tyler

Actually the worst experience I’ve ever had at a restaurant. God awful service and how are you out of chips at Moe’s?? Absolutely criminal

Atmosphere: 1

Food: 2

Service: 1

Garrett Gill

Took forever unacceptable

Atmosphere: 1

Food: 4

Service: 1

Mary Ballard

They have good fast food Mexican. Our burritos were good. Like many other places it has become more expensive. But overall good experience for a fast food place

Atmosphere: 3

Food: 4

Service: 3

Mark Clough

No more chicken was cooked and they had 4 people working then started chicken when none left and told us it would be a half an hour. Failure on management part not to be prepared for move in weekend.

Atmosphere: 2

Food: 1

Service: 1

Michael J. Barros

I love Moe’s as it is no longer in the area I live in. Wait was long but it was move in for both college’s. Food was good my only gripe is the Cole machine was out of a lot of flavors.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Homewrecker, Burrito

Shaun Thompson

Been here twice and always great customer service with amazing food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: One Taco

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