As a server I always try to be understanding and compassionate. The experience we had was beyond terrible. We entered with a larger party. Upon arrival the we ordered drinks, which took an extended time. Drinks were delivered and a beer was forgotten. We waited, but our waitress didn’t return, so we had to go to the bar and retrieve the missing drink. Eventually our server came back and took our order. Several items were not available. We ordered appetizers and meals. After 45 minutes our appetizers hadn’t arrived, drinks were empty and our waitress never came back. We then approached the bar to which the server blamed the kitchen. We asked to order more drinks and she came over. Half of the appetizers came out (wings) with not plates, napkins or silverware. We then had to approach the bar and ask for napkins. Meanwhile our waitress had yet to come back after taking the original order. Eventually additional drinks came out and the rest of the food. Most of which was cold, overcooked or came out 10 minutes after the rest. Our waitress did not come back once. As meals were finished we had to go to the bar to ask for our bill which was promptly delivered. Not surprising, our bill included a 20% gratuity for a waitress who was essentially MIA and we had to go to the bar multiple times. Granted the server (not our waitress) comped a round of drinks and two wings, the bill was still almost $300. As a server I completely understand mistakes, errors etc but to then completely avoid a table and add 20% gratuity for mediocre food and drinks. Definitely not a repeat customer.
Also to note…there were 4 tables, 3 of which were 4 people and under and two people at the bar.
Atmosphere: 1
Food: 1
Service: 1
Jessica Lamb
As a server I always try to be understanding and compassionate. The experience we had was beyond terrible. We entered with a larger party. Upon arrival the we ordered drinks, which took an extended time. Drinks were delivered and a beer was forgotten. We waited, but our waitress didn’t return, so we had to go to the bar and retrieve the missing drink. Eventually our server came back and took our order. Several items were not available. We ordered appetizers and meals. After 45 minutes our appetizers hadn’t arrived, drinks were empty and our waitress never came back. We then approached the bar to which the server blamed the kitchen. We asked to order more drinks and she came over. Half of the appetizers came out (wings) with not plates, napkins or silverware. We then had to approach the bar and ask for napkins. Meanwhile our waitress had yet to come back after taking the original order. Eventually additional drinks came out and the rest of the food. Most of which was cold, overcooked or came out 10 minutes after the rest. Our waitress did not come back once. As meals were finished we had to go to the bar to ask for our bill which was promptly delivered. Not surprising, our bill included a 20% gratuity for a waitress who was essentially MIA and we had to go to the bar multiple times. Granted the server (not our waitress) comped a round of drinks and two wings, the bill was still almost $300. As a server I completely understand mistakes, errors etc but to then completely avoid a table and add 20% gratuity for mediocre food and drinks. Definitely not a repeat customer.
A Sterling
The staff here is always so pleasant. It cannot be easy dealing with hundreds and hundreds of baseball parents and families but they always do such a great job. Our food was excellent and served very fast. Great beer selection as well.
Atmosphere: 5
Food: 5
Service: 5
Kelly Sheldon
Wait staff was pleasant and attentive. Food service was slow and the quality had decreased since they opened. Appetizers were great (poutine, potato bombs, chicharrones, cheese curds). Entrees were dry and flavorless. I would go back for just appetizers or dessert when time is not an issue. Also beware, gratuity is included and it’s not obvious on the bill.
G.E.S. Alder
It was a little noisy, and they have a somewhat limited beer selection, but their desserts (the only food item I ate there) are fabulous. They have booths where it’s quieter near the windows, and the neighborhood is awesome, so it’s a great “people watching” destination.
Atmosphere: 4
Food: 5
Service: 5
Jenise Barrett
As you walk in, you can see clear into the kitchen.... where no one wore gloves. But we ended up leaving because we watched as the staff ate fries from the bowl meant for customers... one person made an order, ate some fries and then made another order. When we told our waitress, she was very nice and understanding and told the kitchen staff. The main chef, young kid with a black hat made it a point to show us that he was throwing out the fries. At this point he was visibly upset and we didn't feel comfortable eating there. We canceled our order, tipped the waitress and left.
kanwal s
Was seated for over 30 minutes and the server did not come to our table to take our order. The people seated around us all came after us and got their food while we waited for someone to acknowledge us. 100% would never come back here and do not recommend.
Atmosphere: 3
Food: 1
Service: 1
Kate Serafin
Great food and service, thank you!
Juan Sanchez
Food was amazing good and the drink were really good. 👌
Atmosphere: 5
Food: 5
Service: 5
Alexa Sadowski
We went for lunch twice and both times it took over an hour to get our food. We only ordered simple things like a burger and cheese quesadillas. We tried to give them another chance but with us only being the one of two tables in the whole restaurant and waiting so long with a toddler was enough. We left with just paying for our drinks. We couldn’t wait any longer. The wait staff was nice and it definitely wasn’t their fault . Management needs to staff better ! Not going back . What a waste of time
Food was great, service was slow but they were nice. Would go back just for the fried corn appetizer.
Atmosphere: 4
Food: 5
Service: 3
Tannielle Manning
Took my spouse here for a birthday lunch with friends. The setting was ok, the food was good, and staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Lawrence Kennedy
Food was great and waiters were very nice. only down side is the wait was long
Atmosphere: 5
Food: 5
Service: 4
John Pap
Quick stop for a bite while traveling from Arizona! Our server, Tara, had the best smile & energy. The gal never rested - running like crazy! She is definitely an asset! The place had a great vibe and the corn fritters (a rec from Tara) were the best! Thanks!
Atmosphere: 5
Food: 4
Service: 5
Carlo Loffredo (LACOFyremn)
Located in downtown Oneonta on the main road. Friendly staff and a decent menu. The Great Salad is a good choice.
As a server I always try to be understanding and compassionate. The experience we had was beyond terrible. We entered with a larger party. Upon arrival the we ordered drinks, which took an extended time. Drinks were delivered and a beer was forgotten. We waited, but our waitress didn’t return, so we had to go to the bar and retrieve the missing drink. Eventually our server came back and took our order. Several items were not available. We ordered appetizers and meals. After 45 minutes our appetizers hadn’t arrived, drinks were empty and our waitress never came back. We then approached the bar to which the server blamed the kitchen. We asked to order more drinks and she came over. Half of the appetizers came out (wings) with not plates, napkins or silverware. We then had to approach the bar and ask for napkins. Meanwhile our waitress had yet to come back after taking the original order. Eventually additional drinks came out and the rest of the food. Most of which was cold, overcooked or came out 10 minutes after the rest. Our waitress did not come back once. As meals were finished we had to go to the bar to ask for our bill which was promptly delivered. Not surprising, our bill included a 20% gratuity for a waitress who was essentially MIA and we had to go to the bar multiple times. Granted the server (not our waitress) comped a round of drinks and two wings, the bill was still almost $300. As a server I completely understand mistakes, errors etc but to then completely avoid a table and add 20% gratuity for mediocre food and drinks. Definitely not a repeat customer.
Also to note…there were 4 tables, 3 of which were 4 people and under and two people at the bar.
Atmosphere: 1
Food: 1
Service: 1
As a server I always try to be understanding and compassionate. The experience we had was beyond terrible. We entered with a larger party. Upon arrival the we ordered drinks, which took an extended time. Drinks were delivered and a beer was forgotten. We waited, but our waitress didn’t return, so we had to go to the bar and retrieve the missing drink. Eventually our server came back and took our order. Several items were not available. We ordered appetizers and meals. After 45 minutes our appetizers hadn’t arrived, drinks were empty and our waitress never came back. We then approached the bar to which the server blamed the kitchen. We asked to order more drinks and she came over. Half of the appetizers came out (wings) with not plates, napkins or silverware. We then had to approach the bar and ask for napkins. Meanwhile our waitress had yet to come back after taking the original order. Eventually additional drinks came out and the rest of the food. Most of which was cold, overcooked or came out 10 minutes after the rest. Our waitress did not come back once. As meals were finished we had to go to the bar to ask for our bill which was promptly delivered. Not surprising, our bill included a 20% gratuity for a waitress who was essentially MIA and we had to go to the bar multiple times. Granted the server (not our waitress) comped a round of drinks and two wings, the bill was still almost $300. As a server I completely understand mistakes, errors etc but to then completely avoid a table and add 20% gratuity for mediocre food and drinks. Definitely not a repeat customer.
The staff here is always so pleasant. It cannot be easy dealing with hundreds and hundreds of baseball parents and families but they always do such a great job. Our food was excellent and served very fast. Great beer selection as well.
Atmosphere: 5
Food: 5
Service: 5
Wait staff was pleasant and attentive. Food service was slow and the quality had decreased since they opened. Appetizers were great (poutine, potato bombs, chicharrones, cheese curds). Entrees were dry and flavorless. I would go back for just appetizers or dessert when time is not an issue. Also beware, gratuity is included and it’s not obvious on the bill.
It was a little noisy, and they have a somewhat limited beer selection, but their desserts (the only food item I ate there) are fabulous. They have booths where it’s quieter near the windows, and the neighborhood is awesome, so it’s a great “people watching” destination.
Atmosphere: 4
Food: 5
Service: 5
As you walk in, you can see clear into the kitchen.... where no one wore gloves. But we ended up leaving because we watched as the staff ate fries from the bowl meant for customers... one person made an order, ate some fries and then made another order. When we told our waitress, she was very nice and understanding and told the kitchen staff. The main chef, young kid with a black hat made it a point to show us that he was throwing out the fries. At this point he was visibly upset and we didn't feel comfortable eating there. We canceled our order, tipped the waitress and left.
Was seated for over 30 minutes and the server did not come to our table to take our order. The people seated around us all came after us and got their food while we waited for someone to acknowledge us. 100% would never come back here and do not recommend.
Atmosphere: 3
Food: 1
Service: 1
Great food and service, thank you!
Food was amazing good and the drink were really good. 👌
Atmosphere: 5
Food: 5
Service: 5
We went for lunch twice and both times it took over an hour to get our food. We only ordered simple things like a burger and cheese quesadillas. We tried to give them another chance but with us only being the one of two tables in the whole restaurant and waiting so long with a toddler was enough. We left with just paying for our drinks. We couldn’t wait any longer. The wait staff was nice and it definitely wasn’t their fault . Management needs to staff better ! Not going back . What a waste of time
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was great, service was slow but they were nice. Would go back just for the fried corn appetizer.
Atmosphere: 4
Food: 5
Service: 3
Took my spouse here for a birthday lunch with friends. The setting was ok, the food was good, and staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Food was great and waiters were very nice. only down side is the wait was long
Atmosphere: 5
Food: 5
Service: 4
Quick stop for a bite while traveling from Arizona! Our server, Tara, had the best smile & energy. The gal never rested - running like crazy! She is definitely an asset! The place had a great vibe and the corn fritters (a rec from Tara) were the best! Thanks!
Atmosphere: 5
Food: 4
Service: 5
Located in downtown Oneonta on the main road. Friendly staff and a decent menu. The Great Salad is a good choice.
Atmosphere: 4
Food: 5
Service: 5
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