Dunkin'
1873 NY 104, Ontario
(315) 524-3012
Recent Reviews
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I only gave us a three-star because of management not because of the employees the employees were busting their asses and I only say management because management should know they need to get more people in there they need to hire more people that is one of the busiest Dunkin' Donuts I've ever been to maybe they should buy the rest of the building and make it bigger
Atmosphere: 5
Food: 5
Service: 5
There was this super sweet worker named Leihla. She made my day she was so kind and funny. 10/10
Atmosphere: 5
Food: 5
Service: 5
In and out in under a minute. Order was perfect, server was happy and polite. No line at ten am !
Atmosphere: 5
Food: 5
Service: 5
Love Dunkin
Good breakfast sandwich choices. They let you select whatever type of bread you want on the sandwich. Fair prices.
Nice seating area to eat in or while you're waiting for your order.
Lots of staff taking orders and prepping food. Very quick service.
Atmosphere: 4
Food: 4
Service: 5
Very good coffee and dounats
Atmosphere: 5
Food: 5
Service: 5
The coffee is always as you expect and this location ALWAYS has great people!!!
Atmosphere: 5
Food: 5
Service: 5
Do not stop on a Sunday. They are a bunch of air heads with no time management. They had 8 ppl working we walked in and order 2 coffees, 2 donuts and 2 sandwiches nothing special. No one else was waiting but us and they forgot we even ordered. Left without our sandwiches. Won't be stopping before church ever again
Atmosphere: 1
Food: 1
Service: 1
Amazingly fast drive-through and the customer service is amazing
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
This Duncan is hit or miss with their service. I usually get pretty good service but occasionally do get a worker that forgets items from my order or they get overwhelmed and aren't very pleasant. I enjoy stopping here in the drive thru because it's on 104 and convenient on trips to the city. I can't complain much though and will continue to come back as long as the prices allow me because let's be honest, buying anything these days will kill your purse or your wallet or both.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Not sure about the Atmosphere as we did a mobile order take out! Coffee was on dot as usual!
Atmosphere: 5
Food: 5
Service: 5
ordered a matcha latte and they just gave me a coffee. Seocnd time this has happened TODAY! Ordered a chai earlier at a dunkin close to this one and same thing happened. Paying over $6 for a drink I don't even like meanwhile coffees r like $3. ? love this dunkin and have never had a bad experience but omg it's frustrating, had someone else pick it up so I couldn't go back to get a new drink.
Food: 4
Service: 2
Does this Dunkin’s phone not work? I’ve been trying to call for over an hour about my order and no one is answering.
Love Dunkin’ but not today. Please get rid of those new big bags you have. They’re horrible. Thank you
Atmosphere: 5
Food: 1
Service: 5
Struggling to get a refund for food I couldn’t even eat due to being
Service: 1
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