McDonald's

1204 NY 104, Ontario
(315) 524-4061

Recent Reviews

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Triloquism Video

Horribly slow; I witnessed an order placed after mines get called before me, in fact I'm still waiting for my food as Im writing this review, it's like my number is stuck in the queue (637) šŸ™ƒ pick up the pace people, a bunch of sleepy workers? šŸ˜‘

Atmosphere: 1

Food: 3

Service: 2

Amy Perce

The staff was arguing while I had to wait at the window for my drinks.

Atmosphere: 2

Food: 4

Service: 2

Sol Rosenberg

Be ready to get stuck in the drive-thru for up to 30 MINUTES. Insane. Every single time. Recently discovered mice swarm this location. Avoid at all costs!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Josh McKinney

Incredibly amazing people definitely put the customer first

Atmosphere: 5

Food: 5

Service: 5

Faith Ruckdeschel

We went to this location on 6/20/25, and they gave me the wrong burger(I got past it until I found 2 black hairs) and because we were just trying to hurry and grab food before we went to pick up a package delivery order(if anyone does delivery for InstaCart or Walmart, ur aware there's a time limit that u have to pick up the packages, or Walmart will cancel on u) so we couldn't go back there last night. My daughter wanted a regular amount of mayo on her burger and they plopped a lot of it on her burger, and that ruined her appetite because it was greasy and sloppy. If u come to this location make sure u check to see if u have the right food and be careful of hair?

Food: 1

Unicorn Sparkle

Good service

Atmosphere: 5

Food: 5

Service: 5

PB2RECKLEZZ

Takes a tremendous amount of time per customer very slow service or you’ll be missing items

Service: 2

Mark Kube

Took over 30 minutes for anyone to answervthe phone. Employees are disrespectful. They do not no how to construct a sandwich let alone wrap one correctly. They do not know know how to give fresh food and try to reheat fries and hash browns to serve. Over all this mcDonald's in ontario new york sucks and corporate needs to step in and fix the problems. Top prices for horrible food and service.

Atmosphere: 1

Food: 1

Service: 1

Adam White

Been sitting in this drive thru long enough I could’ve driven to Webster and sat down at Applebees and got out faster - and probably cheaper.

This is the SLOWEST DRIVE THRU ON EARTH

They can’t handle 3 cars. Seriously. If there is A car in front of you, prepare to engage ā€œParkā€ on your car. Bring a book or a project to work on.

They take so long I should charge them to take the food. Time is money and mine is being wasted.

I’m gonna keep typing til the car moves. Been sitting here for 4 songs without moving. 3 entire cars are in front of me.

So. What’s new? How ya been? I’m good other than I made the idiotic mistake of going to MCDONALDS IN ONTARIO!!

Omg the car is moving…

Jackson’s RV Journeys

Good experience

Atmosphere: 5

Food: 5

Service: 5

gregory sarbou

terrible food cold and always forgets the ranch or fries in hapy meals only to have disaponted children when you get home

Atmosphere: 1

Food: 1

Service: 1

Erika holler

They suck and attitude suck . They mess up alot

Atmosphere: 1

Food: 1

Service: 2

Christopher Ward

No straw for my drink. Bush League.

Atmosphere: 3

Food: 4

Service: 2

Russell Mckee

Food was not fresh cold šŸŸ burger was not fresh

Recommended dishes: Sandwich

Andrew Yaw

Food was cold, appeared like it was dropped on the floor and covered in little specs of dirt. Overall bad experience

Atmosphere: 1

Food: 1

Service: 1

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