McDonald's
3232 Orchard Park Rd, Orchard Park
(716) 675-0352
Recent Reviews
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Just used the app. I lobe using the app to get free food.
There’s a literal bug in my coffee
The food was cold and we had to wait for over 20 minutes because they never called my order number. And the place was empty so absolutely no reason that they would have screwed up my order
Atmosphere: 3
Food: 1
Service: 1
Decent McDonald's store. Need app to order
Atmosphere: 3
Food: 3
Service: 3
Just after a busy lunch; tables that were available needed cleaning. Kid Meals (boxes & prizes) were out of stock when we received our food. An apology was offered; but our Grandsons were totally disappointed.
However, when leaving supplies were brought in from another location. The boys were happy again.
Unfortunately, the food was not up to par, at least, not to what I used to expect 😢.
Definitely better tasting in the years gone bye.
Atmosphere: 3
Food: 3
Service: 4
Very professional employees I was surprised they went above and beyond
Atmosphere: 5
Food: 5
Service: 5
Don’t get me wrong, this place is nice. But the staff are always the problem. The large man who took my order sounded miserable and rude. Literally felt like something out of a movie I couldn’t beleive this dude was real 😂 but in all seriousness he was pretty rude and lacked customer service skills Ive never experienced a more miserable employee. I don’t mind this, but every time I come I have to pull forward and wait for food.
Atmosphere: 4
Food: 5
Service: 1
Ordered $40plus dollars in food this morning!!! To only have some disgruntled employee drop the entire bag of food on the ground. THEN tried replacing ONLY the hash browns and tossed the bag back on the counter at me - like I was supposed to know it was mine somehow? Never called a number. Just tossed it there and stomped off! Once I actually looked in the bag - everything was sauced up & disgusting! Not pay $40plus for crap food that was dropped on the floor! Do better! Maybe hire people who can actually do the job and do it well? Not some little punks who want to throw things around and have tantrums in front of customers. NOT pleased OR impressed at all! Ridiculous actually. When I asked for the food to be remade - it like I had four eyeballs all of a sudden. Why - WHY would ANYONE pay for food off the floor? Not me! That is for certain! Horrible employees - what a joke.
Atmosphere: 1
Food: 2
Service: 1
It's a fast-food joint.
Atmosphere: 2
Food: 2
Service: 2
Honestly the best mcdonalds in the area, to my knowledge. Every single time I get food its fresh and the chocolate milkshakes are actually milkshakes and not just chocolate syrup.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always gets our order right and food quality is better than any other McDonald’s around!
Atmosphere: 5
Food: 5
Service: 5
Good McDonald's. Didn't get one of my sandwiches right while ordering but my fault for not double checking the screen. Was hot and delicious.
Came to get the new crispy strips they were not made to order were half soggy half crispy don't bother with the app to report anything it's useless and employees are no where to be found up front nor do I have the time to wait
Atmosphere: 2
Food: 2
Service: 5
I came through the DT for a smoothie, a big Mac meal and a Vanilla shake. I waited in the DT for almost 10mins just for my shake to be wrong and my fries stale...as a fast food employee I get it but it was highly disappointing since I just got off my shift at Tacobell...I think we treat the McDonald's employees well especially on nightshift...so it wasn't nice
Atmosphere: 1
Food: 2
Service: 1
Made my order the correct way, quick and was super nice the entire time.
Atmosphere: 5
Food: 5
Service: 5
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