McDonald's
3232 Orchard Park Rd, Orchard Park
(716) 675-0352
Recent Reviews
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Food was ready quickly and everything made correctlybas requested!
Atmosphere: 5
Food: 5
Service: 5
Food is okay but the service is terrible. Waited in line for 20 minutes only to get attitude from some little girl. Usually when I come through I am greeted with a smile from majority of the staff that run window. but the blonde taking cash in the back is the rudest and makes you feel like an intruder. The last thing anyone wants when trying to get food. I don’t need some 16 year old girl boosting her own ego while working a fast food job. Just a tip for this mcdonald’s to train their staff better and teach them to be nice to the customer. After all it is their job
Food: 3
Very clean and very friendly staff,food came out quick and hot,and food was good no complaints at all about this place
Atmosphere: 5
Food: 5
Service: 5
Order at 10:25 on app (everything available) at drive through window at 10:28, order confirmed, at payment window (10:31) manager says they can’t make breakfast food and could make me lunch substitutes instead. I left instantly and canceled order on app. Magical breakfast Barrier. Complain to corporate to fix the app so unavailable food isn’t available in app or make the food that comes in the order it’s not rocket science. Won’t be back and although I may be ashamed at how much I eat McDonald’s, I would go to this location TOO often.
Atmosphere: 1
Food: 2
Service: 1
Need more staff I feel bad that some of the workers have to deal with busy lines and less staff
Atmosphere: 5
Food: 5
Service: 2
Reviewing McDonald's on transit in depew.2.99 for small fries maybe 5 ff and 10 little crispy pieces.
Atmosphere: 2
Food: 1
Service: 3
Food wasn't hot when I got it, but the people were nice
Atmosphere: 2
Food: 3
Service: 3
Just used the app. I lobe using the app to get free food.
There’s a literal bug in my coffee
The food was cold and we had to wait for over 20 minutes because they never called my order number. And the place was empty so absolutely no reason that they would have screwed up my order
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Decent McDonald's store. Need app to order
Atmosphere: 3
Food: 3
Service: 3
Just after a busy lunch; tables that were available needed cleaning. Kid Meals (boxes & prizes) were out of stock when we received our food. An apology was offered; but our Grandsons were totally disappointed.
However, when leaving supplies were brought in from another location. The boys were happy again.
Unfortunately, the food was not up to par, at least, not to what I used to expect 😢.
Definitely better tasting in the years gone bye.
Atmosphere: 3
Food: 3
Service: 4
Very professional employees I was surprised they went above and beyond
Atmosphere: 5
Food: 5
Service: 5
Don’t get me wrong, this place is nice. But the staff are always the problem. The large man who took my order sounded miserable and rude. Literally felt like something out of a movie I couldn’t beleive this dude was real 😂 but in all seriousness he was pretty rude and lacked customer service skills Ive never experienced a more miserable employee. I don’t mind this, but every time I come I have to pull forward and wait for food.
Atmosphere: 4
Food: 5
Service: 1
Ordered $40plus dollars in food this morning!!! To only have some disgruntled employee drop the entire bag of food on the ground. THEN tried replacing ONLY the hash browns and tossed the bag back on the counter at me - like I was supposed to know it was mine somehow? Never called a number. Just tossed it there and stomped off! Once I actually looked in the bag - everything was sauced up & disgusting! Not pay $40plus for crap food that was dropped on the floor! Do better! Maybe hire people who can actually do the job and do it well? Not some little punks who want to throw things around and have tantrums in front of customers. NOT pleased OR impressed at all! Ridiculous actually. When I asked for the food to be remade - it like I had four eyeballs all of a sudden. Why - WHY would ANYONE pay for food off the floor? Not me! That is for certain! Horrible employees - what a joke.
Atmosphere: 1
Food: 2
Service: 1
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