Panera Bread
3995 N Buffalo St Suite 100, Orchard Park
(716) 667-2302
Recent Reviews
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Tried the new chicken Roma Asiago bagel sandwich and it is seriously lacking for the price. Since panera changed their menu items about a year ago the portions keep going down while the prices keep going up. This sandwich is advertised as $7.99 which is a total rip off, I would say it's not even worth $5 and with door dash prices I paid over $10 for it! Also would like to add that I tried the new cranberry chicken salad sandwich recently too and that is just awful, bring back the napa almond chicken salad sandwich. I've noticed since all these changes were made the bread which comically enough being named panera BREAD they are always out of keeps getting thicker and thicker while the meat and toppings has gone way down. And per usual if something is wrong with your order don't bother calling to tell panera about it I've learned they never make anything right. Tonight I was between panera and Ilio Dipaolo's. I should have gone with the latter and had 3 meals from one item for the same price.
Food: 1
Probably the best Panera Bread experience I’ve had ever! Great people! Great ambiance! Good was delicious and fresh! The restaurant was almost 100% clean! Glad I stopped in today!
Atmosphere: 5
Food: 5
Service: 5
I asked for a mac&cheese in a bread bowl they said the large was a bread bowl. then I got my mac&cheese in a bowl and they said the bread bowl is more expensive and I would have to pay more even though that's literally what I asked and paid for.
Good food.
Atmosphere: 5
Food: 5
Service: 5
I've ordered from here for delivery multiple times and nearly every time they forget some part of my meal. Last time I ordered a sandwich and everyone got their lunch but mine was not checked off on the receipt and not in the bag. Today I ordered through their app. It said delivery time estimate 1240pm. At 110pm I called and asked for an update on my order. I was told it was on the counter waiting for a delivery person. I asked when it says it was made. 30 minutes ago! I was told a 3rd party delivers and nobody had come yet. I ordered a tuna sandwich and other hot food. Who wants to eat a room temperature tuna and cold soup? I get that they use a third party but it's disgusting to think they were OK with my food sitting there for that long. By the time I was off the phone and decided on a refund, my food was there for 40 minutes. I was also told I could reorder. I asked for compensation for the fact I don't have time to reorder and wait and I won't get a lunch. They said the best they can do is refund me. Even throwing a $5 gift card would have been sufficient, but just blaming doordash isnt enough. They allowed the food to sit there without checking on it. This should be managed better.
Atmosphere: 1
Food: 1
Service: 1
Great service and food
Atmosphere nothing special
Atmosphere: 3
Food: 5
Service: 5
If you have no choice in NOT supporting your local bakery, this is the next best thing. Great bread 🍞, great pastries 🥧, great muffins, great scones, one of my favorite chicken noodle soups. I allay like their smoothies.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cinnamon Crunch Bagel
Good place for a little hit of a healthier option compared to fast food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mac & Cheese
Panera Bread is pretty decent. In my opinion the prices are a little high, but you really are getting fresher foods with few to no preservatives in it. The morning crew at this location are great, friendly, and helpful. Overall, you could do a heck of a lot worse looking for a nice salad and/or sandwich or soup.
Atmosphere: 3
Food: 4
Service: 3
One of the better Panera Breads in the area. Friendly workers and accurate. The food was really good too.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Really tasty and fast
Atmosphere: 5
Food: 5
Service: 5
One of the better Panera Breads in the area. Friendly workers and accurate. The food was really good too.
Atmosphere: 4
Food: 5
Service: 5
I stopped at the McKinley location and ordered food about 8:15 pm; they are open until 9:00 pm. This was after my son's school event and I hadn't eaten since noon. Ordered a chicken frontega sandwich and it had no chicken on it! However, I did call and spoke with the manager and he did give me a full refund.
Atmosphere: 3
Food: 1
Service: 2
Too loud in there. Too expensive for the type of service. Don't like it
Atmosphere: 1
Food: 1
Service: 2
You know, I just really wanted a cookie. Panera always has very good bakery items. I was going to get a chocolate chip cookie. Instead I got the kitchen sink cookie and a coffee. Best combination ever. Satisfied my cravings.
This location is very nice, very clean. The staff are very friendly. Definitely love Panera!
Atmosphere: 5
Food: 5
Service: 5
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