Red Robin Gourmet Burgers and Brews
3460 Amelia Dr, Orchard Park
(716) 827-6577
Recent Reviews
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Food and service excellent, very busy making it loud.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burgers, Red Robin Gourmet Cheeseburger
We had a drink and ate at the bar. Great staff, food was great, and nice atmosphere.
Dietary restrictions: Lettuce wrap if on low carb and gluten diet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Impossible Burger is outstanding! Sweet potato fries are delishhhhh!!! My son-in-law had a BBQ burger that he loved. You pretty much can't go wrong. Fries are super good, especially with their shaker spices on them, but even without them. The people that were working on Friday evening 3/21/25 were exceptionally friendly, thoughtful, and efficient!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Impossible Burger, Burgers, Whiskey River BBQ, Red Robin Gourmet Cheeseburger
Staff was nice and helped us with an online order mishap. The burgers were great & the family dinner is a great deal!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burgers
My wife and I go here often. They have delicious burgers that are perfectly cooked and seasoned. Their service is always fast, friendly, and efficient.
Atmosphere: 5
Food: 5
Service: 5
Friday evening dinner rush I get it. Length of stay 1.5 to 2 hrs. Took 20 minutes for the server to show up and give menus and take drink orders. Got the appetizers salsa and chips, maybe 20 chips at max, we were left with lots of dip because their wasn't enough chips. 2nd app. Fried pickle chips, 14 total, lol. Not trying to be picky or rude just honest. I hadn't realized that tortilla chips and chopped up pickles were so expensive. The chips and salsa 10.99 and fried pickles I think we're the same price. Never got asked for refills on any of our bottomless sides. We had to ask for drink refills. Also, waitress never came back and checked on us after delivering our main entrees. Main entrees (burgers) were very good. I've been to this particular red robin at least a dozen times, the worst experience by far. They get one more chance than I'm done. Management needs to see the issues and make changes, he was out talking with people most of the time. Should pay a little more attention to staff, just my opinion.
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Burgers
Check your order before leaving if you order take out from this location. I made a mistake today and trusted them to have the order correct.
Ordered Campfire Mayo on the side, and didn't get any with the order at all. Drove 30 minutes each way to pick up the food.
Update: They made it right with a gift certificate.
Atmosphere: 5
Food: 5
Service: 2
Excellent burgers and fantastic help
Atmosphere: 5
Food: 5
Service: 5
Its a chain restaurant. Server asked if we wanted some pinknor no pink. Burgers came out with alot of pink, very greasy and the patties not solid. Def get the feeling that they wanna turn and burn their tables here. Someone else brought out the burgers and the server was not around again until we were halfway finished and seemed bothered that we didnt want dessert. We wont be back.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Onion Rings
Great burgers, lots of choices on the menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Simply Grilled Chicken Salad, Garlic Fries, Burgers, Onion Rings
Restaurantji Recommends
we stopped in for dinner..it was my wife's birthday so she ate for free. you can have a free meal on your birthday, just download their app and follow the directions. our food was great, no complaints. the server was friendly, and it wasn't that crowded. we will definitely be back. My birthday is coming up!!
Wheelchair accessibility: this is a first-floor entrance. with handicap parking.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burgers, Onion Rings
Excellent service from Jen, even when dealing with a difficult table. Appetizers came out quickly and the meal followed when we were done with them promptly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burgers, Pretzel Bites, Whiskey River BBQ Chicken Sandwich
We came in with a large party. First the waitress was okay, but after she served us the race was on. She started handing receipts out to our group and taking money and asking if we needed boxes before we even had half of our meal done. Very high pressure to get us to leave! Not real impressive
Atmosphere: 1
Food: 3
Service: 1
It was a great visit! We went right as they opened at 11 am on a lunch date. Service was amazing, they were kind and courteous. Food was amazing and served very quick. Facility was very clean. All staff members were kind. My husband and I highly recommend it!
Kid-friendliness: Great for kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
The idea of bottomless fries is great. Burgers are okay I would definitely get the tavern over a regular burger.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Burgers, Tavern Burger
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