always forget my over priced sourcream😒 and i pay extra for ts.
Atmosphere: 3
Food: 5
Service: 3
JoAnne Nowak
30 minute wait from drive thru to re living our order. We have visited 3 times in the last few months and every location is slow and under staffed.
Teresa Hetsko
I love Taco 🌮 Bell 🔔 😋 its sooo good 👍 🤪 😜
Atmosphere: 5
Food: 5
Service: 3
Pat Dee
No go on their crispy chicken tacos. They put a single chicken nugg in a whole taco…
Atmosphere: 1
Food: 1
Service: 1
Shannon Kramer
Would give no stars if I could. Completely horrible and disgusting experience. Went on 5/24/25 to the Taco Bell on Orchard Park Rd in Orchard Park NY. And there was a tied bag in my daughter's double stacked taco. Luckily she asked for taco sauce on it, and that's when my husband noticed the bag. This should not be in anyone's food, let alone a child's. Went back to the restaurant to show them, and they thought it was one of their cheese or lettuce bags. Completely disgusting and unacceptable. Called the Taco Bell customer service number on 5/24/25, but they are only open M-F. So I wrote an email on 5/24/25 with NO response. Called the number back on 5/26/25 and all the number could pretty much say is they escalated the incident to upper management and they would contact me within 1-3 days. Never heard from them. Called the customer service number again on 5/29/25. And was told again that it was sent to an escalation team, and they would contact me within 24 to 48 hours. Never heard from them. Called again on 6/2/25 spoke to someone else and they told me the same thing, that it was sent to management and that I would get a call. I also sent the picture to them. Also wrote another email on 6/2/25, with no response. Called again on 6/4/25, and was told again that someone would call. It took almost 2 weeks from the incident for someone to call to say a sorry.This is a completely horrible experience. Customer service is also horrible. Can't believe this is how this was handled by a corporation. Not only is this a health hazard, but non edible things should not be in peoples food. I would not recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
Tommy Quinn
My friend Andrew is addicted to fast food. He always wants to go to Taco Bell. I finally go and order food with him, I pay for a meal I get the ding from the card reader it doesn’t actually go through. This place sucks I won’t be returning. I sat there waiting for food that was never coming. Andrew also got charged twice. My disappointment is immeasurable my day is fine I wouldn’t expect anything less from this piece of garbage franchise.
Atmosphere: 2
Food: 1
Service: 1
Melissa Loretto
I would give a five star if they had my mini chicken chalupa with the crispy cheese forever!!!
Atmosphere: 4
Food: 4
Service: 4
Mansoor Iqbal
One of the worst place for food. Highly unprofessional and lazy staff
Atmosphere: 1
Food: 1
Service: 1
Karim Kaid
Drive thru girl has an attitude before you even pull in. Give simple directions *no cut | no cheese. Still messed it up. Proceeds to give me old stale chicken, complete dried up. Worst location I’ve been to personally. Didn’t bother to go back save your self the trouble.
After walking In as a dine in customer I was not greeted at all for the 10 min I sat at counter, so I went to the kiosk and placed my order wanting to pay cash I finished my order and went back to the counter as the kiosk directed me to do I then again sat there for another 10 min still not spoken a word to and waited to be cashed out this is not the first time this has happened and now I’m voicing my opinion about it . The place is very inconsistent. Management needs to step it up. oh and the wait for the food over 20 min I actually was able to write and post this whole review while still not getting my FOOD.
julia burgess
Best Taco Bell in the area! Workers are nice and food is always made right and tastes good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Gordita Crunch
Sharon Stewart
Friendly..fast and great. What more to ask? Like.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crunchwrap Supreme
cookiegreatness 578
WORST EXPIRENCE EVER! I come in for dinner. It was cold! Greasy, made wrong, and missing items! They gave me attitude when I ask I could PLEASE have it remade since it upsett me and my kids so much. The lobby was filthy covered in trash. One person working on food and a bunch of people in like this back room ignoring me. I definitely would not go. I'm never going back and I wouldn't recommend trying it.
Atmosphere: 1
Food: 1
Service: 1
Matt V
Always check your food before you leave.. this location constantly leaves out items. Ordered 2 cravings boxes and both were missing items. Isn't the 1st time either.
always forget my over priced sourcream😒 and i pay extra for ts.
Atmosphere: 3
Food: 5
Service: 3
30 minute wait from drive thru to re living our order. We have visited 3 times in the last few months and every location is slow and under staffed.
I love Taco 🌮 Bell 🔔 😋 its sooo good 👍 🤪 😜
Atmosphere: 5
Food: 5
Service: 3
No go on their crispy chicken tacos. They put a single chicken nugg in a whole taco…
Atmosphere: 1
Food: 1
Service: 1
Would give no stars if I could. Completely horrible and disgusting experience. Went on 5/24/25 to the Taco Bell on Orchard Park Rd in Orchard Park NY. And there was a tied bag in my daughter's double stacked taco. Luckily she asked for taco sauce on it, and that's when my husband noticed the bag. This should not be in anyone's food, let alone a child's. Went back to the restaurant to show them, and they thought it was one of their cheese or lettuce bags. Completely disgusting and unacceptable. Called the Taco Bell customer service number on 5/24/25, but they are only open M-F. So I wrote an email on 5/24/25 with NO response. Called the number back on 5/26/25 and all the number could pretty much say is they escalated the incident to upper management and they would contact me within 1-3 days. Never heard from them. Called the customer service number again on 5/29/25. And was told again that it was sent to an escalation team, and they would contact me within 24 to 48 hours. Never heard from them. Called again on 6/2/25 spoke to someone else and they told me the same thing, that it was sent to management and that I would get a call. I also sent the picture to them. Also wrote another email on 6/2/25, with no response. Called again on 6/4/25, and was told again that someone would call. It took almost 2 weeks from the incident for someone to call to say a sorry.This is a completely horrible experience. Customer service is also horrible. Can't believe this is how this was handled by a corporation. Not only is this a health hazard, but non edible things should not be in peoples food. I would not recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
My friend Andrew is addicted to fast food. He always wants to go to Taco Bell. I finally go and order food with him, I pay for a meal I get the ding from the card reader it doesn’t actually go through. This place sucks I won’t be returning. I sat there waiting for food that was never coming. Andrew also got charged twice. My disappointment is immeasurable my day is fine I wouldn’t expect anything less from this piece of garbage franchise.
Atmosphere: 2
Food: 1
Service: 1
I would give a five star if they had my mini chicken chalupa with the crispy cheese forever!!!
Atmosphere: 4
Food: 4
Service: 4
One of the worst place for food. Highly unprofessional and lazy staff
Atmosphere: 1
Food: 1
Service: 1
Drive thru girl has an attitude before you even pull in. Give simple directions *no cut | no cheese. Still messed it up. Proceeds to give me old stale chicken, complete dried up. Worst location I’ve been to personally. Didn’t bother to go back save your self the trouble.
Atmosphere: 2
Food: 1
Service: 1
Best taco bell i have ever been to
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
After walking In as a dine in customer I was not greeted at all for the 10 min I sat at counter, so I went to the kiosk and placed my order wanting to pay cash I finished my order and went back to the counter as the kiosk directed me to do I then again sat there for another 10 min still not spoken a word to and waited to be cashed out this is not the first time this has happened and now I’m voicing my opinion about it . The place is very inconsistent. Management needs to step it up. oh and the wait for the food over 20 min I actually was able to write and post this whole review while still not getting my FOOD.
Best Taco Bell in the area! Workers are nice and food is always made right and tastes good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Gordita Crunch
Friendly..fast and great. What more to ask? Like.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crunchwrap Supreme
WORST EXPIRENCE EVER! I come in for dinner. It was cold! Greasy, made wrong, and missing items! They gave me attitude when I ask I could PLEASE have it remade since it upsett me and my kids so much. The lobby was filthy covered in trash. One person working on food and a bunch of people in like this back room ignoring me. I definitely would not go. I'm never going back and I wouldn't recommend trying it.
Atmosphere: 1
Food: 1
Service: 1
Always check your food before you leave.. this location constantly leaves out items. Ordered 2 cravings boxes and both were missing items. Isn't the 1st time either.
Atmosphere: 3
Food: 2
Service: 1
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