Tim Hortons
4298 S Buffalo St, Orchard Park
(716) 662-4512
Recent Reviews
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Best coffee in the B-Lo
David at the front counter is very sweet and nice highly recommend this place for your morning coffee
Food: 5
Service: 5
Great experience, friendly staff, no wait time ! Good was on point!!!!
Atmosphere: 5
Food: 5
Service: 5
My first time at this location, i received outstanding customer service from LeLe and the gentleman working alongside her. It’s rare to find engaged, kind younger people working in the service industry. 10/10
Atmosphere: 5
Food: 5
Service: 5
great food, great employees, etc. love this place and these people
Parking: accessible and close to the building
Atmosphere: 4
Food: 5
Service: 4
great food, great employees, etc. love this place and these people
Atmosphere: 4
Food: 5
Service: 4
It would be nice when dining in if the tables are clean. Unfortunately, with no one else inside and 6 people working that's too much to ask.
Atmosphere: 1
Food: 2
Service: 2
Haven’t been to this location in a while due to there staff in auto follow recipes. Once again, the Sunday morning staff made the Vanilla Cold Brew to taste like a vanilla milkshake with absolutely no coffee flavor to it. This is absolutely ridiculous that they have a recipe book on hand and they consistently make these drink wrong. I also blame the management of hiring employee incapable of following directions. Save your money, go to s different location.
Atmosphere: 1
Food: 1
Service: 1
Worst hortons in the area. Staff is incompetent. Have never gotten an order fully correct. Last time they messed up all 4 things I had ordered.
Atmosphere: 3
Food: 2
Service: 1
I asked for a coffee with seven Splenda’s. As I watched her make the coffee, I realized she was using green packets and not yellow Splenda packets. I asked if she put Splenda in there and she said yes. I asked her for a packet and it was Stevia. She said “it’s the same stuff.” I said ‘no, it’s completely different and if you don’t know the difference between Stevia and Splenda you really shouldn’t be working here.” She repeated that they are mostly the same stuff. And I repeated that they are exactly not the same stuff. This employee is totally incompetent. She was having a personal conversation with some other customer while she was attempting to make my coffee the right way. She really doesn’t belong in the store.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
It’s not Dunkin’ for sure but they try. I see Tim Hortons as a classier feeling yet worse quality Dunkin’
Kid-friendliness: They sell Timbits, but they never taste fresh. Most times many flavors if donuts are out! I must say it is not Starbucks. The flavor of the iced cap was certainly disappointing! Not really sure what they hip is. Felt heavy after eating the greasy krueller. I thought they were a light fluffy donut, but instead it greased right thru the bag with no napkin!
Good for a quick cup decent coffee
Always service with a smile when Bennett and Julia are working.
It's sad to say that every single time I go thru your drive-thru, I have to repeat myself, & they still can't get the order right. When I call them out on it, to make the correction, I get terrible attitude. I've called corporate in the past about this location & I've seen they've done nothing because the same screw-ups are still taking orders that are wrong.
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