Tim Hortons

4298 S Buffalo St, Orchard Park
(716) 677-6835

Recent Reviews

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sw3venn

great food, great employees, etc. love this place and these people

Parking: accessible and close to the building

Atmosphere: 4

Food: 5

Service: 4

Michael urbanek

It would be nice when dining in if the tables are clean. Unfortunately, with no one else inside and 6 people working that's too much to ask.

Atmosphere: 1

Food: 2

Service: 2

D ROSE

Haven’t been to this location in a while due to there staff in auto follow recipes. Once again, the Sunday morning staff made the Vanilla Cold Brew to taste like a vanilla milkshake with absolutely no coffee flavor to it. This is absolutely ridiculous that they have a recipe book on hand and they consistently make these drink wrong. I also blame the management of hiring employee incapable of following directions. Save your money, go to s different location.

Atmosphere: 1

Food: 1

Service: 1

jake mangi

Worst hortons in the area. Staff is incompetent. Have never gotten an order fully correct. Last time they messed up all 4 things I had ordered.

Atmosphere: 3

Food: 2

Service: 1

Charlie Raptis

I asked for a coffee with seven Splenda’s. As I watched her make the coffee, I realized she was using green packets and not yellow Splenda packets. I asked if she put Splenda in there and she said yes. I asked her for a packet and it was Stevia. She said “it’s the same stuff.” I said ‘no, it’s completely different and if you don’t know the difference between Stevia and Splenda you really shouldn’t be working here.” She repeated that they are mostly the same stuff. And I repeated that they are exactly not the same stuff. This employee is totally incompetent. She was having a personal conversation with some other customer while she was attempting to make my coffee the right way. She really doesn’t belong in the store.

Atmosphere: 3

Food: 1

Service: 1

Jason Dadarria

It’s not Dunkin’ for sure but they try. I see Tim Hortons as a classier feeling yet worse quality Dunkin’

Jackie S

Kid-friendliness: They sell Timbits, but they never taste fresh. Most times many flavors if donuts are out! I must say it is not Starbucks. The flavor of the iced cap was certainly disappointing! Not really sure what they hip is. Felt heavy after eating the greasy krueller. I thought they were a light fluffy donut, but instead it greased right thru the bag with no napkin!

Bob Pauley

Good for a quick cup decent coffee

Thomas DiCarlo

Always service with a smile when Bennett and Julia are working.

Jonathan Robinson

It's sad to say that every single time I go thru your drive-thru, I have to repeat myself, & they still can't get the order right. When I call them out on it, to make the correction, I get terrible attitude. I've called corporate in the past about this location & I've seen they've done nothing because the same screw-ups are still taking orders that are wrong.

Lilly Wick

the people do not know how to make the drinks right! I work at tim hortons so i know how the drinks are supposed to be made and taste..everytime i come to this tim hortons the drink that i order is never made right. They do everything backwords..

Laura Vazquez

Good service! Food n coffee made right!

Isaac Johnson

Gave me 11 Timbits in my 10 pack??

Jacob Pareja

They often get my order wrong and there’s no consistency to how the food comes out.

Jody F

Should hire people that want to work. When an employee ask the customer how to make a sandwich it's pretty bad. Then to have an attitude with a customer - enough to have that customer leave without an order. SHAME ON YOU!This explains what is wrong today lazy, disrespectful kids. Can't even take an order in a fast food restaurant.I will miss the ham, egg and cheese croissants. But you know what BURGER KING has the same awesome sandwich which I will enjoy from this day forward.Friend was right - the place is a joke!! This from someone who worked there for numerous years and left due to disrespect from management. Guess it's TRUE starts at the top.

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