Applebee's Grill + Bar
499 Sunrise Hwy North Service Rd, Patchogue
(631) 207-5900
Recent Reviews
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We went to eat here for my son's birthday. The service was good. My kids ordered pasta, and to be honest, it was dry. They tried it and said it wasn't good.the dessert it was good I I always go to Bayshore. But we are by the area so we visit this place My kids won't eat here again
Atmosphere: 4
Food: 2
Service: 4
Did a mobile pick up order for work. Jillian (general manager) and Carl were so patient and helpful. I love coming here, staff like them, Scott and Mel are always so kind and accommodating. Love this place! Service is always excellent and food is perfect
Atmosphere: 5
Food: 5
Service: 5
The woman who welcomed us in was VERY rude off the bat. Me and my friend came in for half apps. I’m assuming since we’re young girls she felt as though we didn’t deserve the respect an adult would deserve. She seemed as though aggravated that we walked through the door. I understand that it was a very busy night, and I’m sure she was overwhelmed. No excuse to treat customers like peasants. Watched her disrespect everyone else walking the same way she did to us. Our server Jackie was amazing, kind and competent. Food was good. Hostess not so much.
Atmosphere: 1
Food: 4
Service: 5
I don’t normally write reviews, but this visit to Applebee’s was by far one of the worst dining experiences I’ve ever had.
Right from the start, things went downhill. I ordered chicken wonton tacos as an appetizer, and when they finally came out, the food was cold. I politely told the waitress, and instead of apologizing or fixing the issue, she rolled her eyes at me and walked away with a snarky attitude.
On top of that, when we got our appetizers and dinners, we had no forks or napkins at the table. I literally had to sit and wait about five minutes with food in front of me and no way to eat it — and during that time, there wasn’t a single employee in sight to even ask.
Our waitress (I didn’t catch her name) was middle-aged, had super blonde platinum hair tied up in a bun, and carried a waitress book covered in stickers — so management should have no problem knowing exactly who I’m talking about. Unfortunately, she made the whole experience worse with her rude attitude.
When our dinners came, things still didn’t improve. I ordered the chicken broccoli Alfredo and, once again, my food was cold. My friend ordered a cheddar bacon burger, and he didn’t even get the right sandwich. When we pointed this out, the waitress acted extremely annoyed and pissed off, like it was our fault for saying something. To top it off, I had to remind her to take the wrong sandwich off the bill at the end — otherwise, we would’ve been charged for food we never even got.
Even the drinks were a disappointment. The sodas were completely flat with zero carbonation, and at that point the experience was so bad we honestly couldn’t even complain anymore. The table next to us was also having issues, and when the manager came over to speak with them, she was rude as well. Clearly, the problems run deeper than just one server.
And to make matters worse, now that we’re home, we’re all dealing with the worst stomachaches from eating there. Between the cold food, flat drinks, wrong orders, no utensils, rude service, almost being overcharged, and the manager treating customers poorly, this was an absolutely terrible experience from start to finish. Definitely not worth the time, money, or headache — and I will never be coming back.
Atmosphere: 1
Food: 1
Service: 1
Good specials reasonably priced
Atmosphere: 4
Food: 4
Service: 4
Me and my friend had a great dinner at this Applebees! Our server Jaquelin was absolutely amazing! She had a large party sat in our section after we got sat and she was still extremely attentive and made sure we were happy! Thank you Jackie for making our experience one to remember!
Atmosphere: 5
Food: 5
Service: 5
Had a steak last night , it was the worst steak I have TRIED TO, eat .for everyone safety do not eat the any steak from Applebee's Patchogue
No wait , good food
Atmosphere: 4
Food: 4
Service: 4
An amazing time our server Karim was incredible. Super fast, polite, and it seemed like I never ran out of my drink.
Atmosphere: 5
Food: 5
Service: 5
Karim F was an awesome server , excellent timing on everything , very attentive and courteous. Our food was wonderful as well . I will definitely be back soon !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Our server was Karim F., he did a very good job of taking and giving us our order correctly. I asked for a couple changes to my meal. Our food was served quickly and Karim was very attentive. Great job!
Atmosphere: 4
Food: 4
Service: 5
I have an allergy and whenever I order food from the Farmingville location they ignore it. I went to the Patchogue location and spoke to Megan and Jill and when I placed my order I placed it with Mel. My order was 100% correct service was perfect and just really happy Customer. Now I know where to order my food at the Patchogue location because they take pride in their job and are vigilant when it comes to allergies noted on the order! Great people thank you so much! Thank you, Mel! I also spoke to Zach the manager, and he was very professional, and very polite and helpful!
Atmosphere: 5
Food: 5
Service: 5
We had Karim as our waiter tonight and his service and the food was amazing!
Atmosphere: 5
Food: 5
Service: 5
Great service by our waitress tonight. Made sure everything was taken care of. Would highly recommend
Atmosphere: 5
Food: 4
Service: 5
Karim provided excellent friendly service
Atmosphere: 4
Food: 3
Service: 5
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