Cold Stone Creamery

this is a Patchogue staple

I absolutely love coming to this store !!! The staff is amazing here they are such hard workers!!! They go above and beyond to make you feel like an appreciated customer❤️ I especially love seeing Deirdre and Jaden❤️❤️ They are the sweetest most hard-working employees!!! They know my order by heart and always go out of the way to say hi to me and make me smile ❤️💜🩷
thanks 😊
You are the best !!!!!

Very kind on the phone, called Centereach location and they were less than helpful. They were more than happy to help me with my request if I was in the required time frame to order a custom cake.

We went on Saturday night @ 9:00 pm day before mother's day. Very busy but.....The kids (teenagers) they have working there are so fun, personable, respectful, know what they are doing, and work as great team. We were so impressed with our server. He was fun, was answering questions of probably middle school kids with such joy.my husband and I talked about how great he was, and how you could see he will go plCes in life our entire ride home.THANK YOU Jayden O. for showing us the next generation is good. I hope you continued to not get ice cream all over you... 😂 Impressed we were

Got Ice cream here last night and got food poisoning, I take no joy in leaving negative reviews but as I sit here glued to my toilet 🚽 I felt the need to warn everyone, hopefully this is an isolated incident

Highly recommend this cold stone, it’s so clean and the staff is so nice and friendly, especially Christine she was so sweet!! 5 out of 5 stars

Nick at Cold Stone Creamery provided exceptional service! He was friendly, patient, and made sure our ice cream creations were perfect. His attention to detail and positive attitude made the visit even better. Highly recommend stopping by if Nick is there—you won’t be disappointed

I came into Coldstone on Friday night expecting nothing but walking out with my ice cream but i had to witness this poor girl get yelled at by another employee about something that seemed meaningless. That situation made me uncomfortable and the presence of that male coworker made me never want to return to that Coldstone again. I expect more respectful and welcoming employees.

Atmosphere: 1

Best place for ice cream hands down, they never skimp out on the ice cream or toppings even on a small. I get all of my ice cream cakes here and the lettering on the cakes always comes out immaculate.

Atmosphere: 5

Food: 5

Service: 5

Our families favorite ice cream shop I’m the area. Staff is amazing, super friendly and always helpful when it comes to deciding the best options. Everyone at this location goes above and beyond every time we visit to make our experience better! Tons of options , tons of toppings and always get what you pay for. Better than the rest I will always recommend Cold Stone Patchogue to everyone I know!

Atmosphere: 5

Food: 5

Service: 5

Closed early. We arrived at 9:55 after calling ahead to verify that they were open. Google says 10. Website says 10. Employee on phone says 10. Lazy employees close early because they “feel like it.” Bad business practice.

It was the worst ice cream I have ever tasted in my life, the customer service is terrible, only teenagers who doesn't know how to do his job.

Atmosphere: 1

Food: 1

Service: 1

I’m a regular. Not at this location but a regular. I’d recommend going to selden location. Some of the kids working here were blatantly avoiding taking orders. It was clear to see the coworker who took my order was frustrated. My orders were just slapped together. Not mixed well at all. It felt uncomfortable asking for things because the young man taking the order had a bit of an attitude. Probably because of the other young man just wiping clean counters and walking around aimlessly to look busy and avoid / ignore customers.

Atmosphere: 1

Food: 3

Service: 1

Apparently the store closes 30 minutes before it’s advertised… that would be nice to know so I don’t have to waste my time driving over

This location is the best!! Krystina was super friendly and made great ice cream!

Atmosphere: 5

Food: 5

Service: 5