Panera Bread
367 Sunrise Hwy Suite B, Patchogue
(631) 687-1866
Recent Reviews
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Worst Panera Bread . They have messsed up my to go order more than twice . AND when I have dined there . THREE different times , bad lettuce in my salad !! Also things left out of my salad . BUT getting bad lettuce 3 times ! I’m done with this place ! Portion size of the salad are also smaller than other Panera Breads that I go to ! I would never recommend this Panera Bread and they have lost my whole family as customers!
Atmosphere: 3
Food: 1
Service: 1
I paid $7.29 for a small cup of strawberry smoothie inside the store like the word says smooth…I was waiting 3 mins and got it all watery I’m so disappointed how this employees couldn’t give me my money back it was disgusting .
Atmosphere: 2
Food: 1
Service: 1
I prefer their coffee over SB's. Some decent pastries and edibles.
Atmosphere: 4
Food: 4
Service: 5
Today i was in Panera bread waiting for my car to be serviced, I overheard a worker commenting on the only ones working are the Latinos and look at the Americans out of work in here. Before I left my asked for the manger and I put that person on blast for making such a racist comment. The last thing I said and I made sure I said it loud for everyone to hear Is they should be grateful for the opportunity to be here and stop bashing Americans.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrific experience today. The cashier around 11am was horrible to me. I have a disability which causes me to have “brain fog” and I couldn’t get my words out. She yelled at me for mistakingly saying the words wrong. There was one woman behind me being very sweet about it. I felt so shaken up and embarrassed because when I am in pain, I am more vulnerable. She was very rude. I was unable to finish what I wanted to order because I wanted to get out as soon as possible. Well, I then got home and found a piece of a paper towel or napkin in my broccoli cheddar soup. I’m not sure if it was accidental or purposeful but the ladies in the back were very nice. I did hear the cashier talking about me in Spanish. I did not mean any harm, just tried to order some food. I apologized over and over. I vomited, absolutely disgusted by it. It’s the first day in a very long time I was able to get myself out of the house and the nasty cashier effected me more than it should have but there’s no excuse to find nasty, inanimate objects in your food 🤢. For that cashier- be kind to people. You never know what someone is dealing with.
Atmosphere: 2
Food: 1
Service: 1
Hit or miss.
I've ordered curbside pickup a few times from this Panera. Sometimes they get the order perfect, yet other times they are completely off the mark.
Today annoyed me enough to leave a review. I ordered online through the Panera app as I usually do. When I got there (which was after the app said my order was ready) my food was nowhere to be found. Apparently someone else grabbed my order. The staff then quickly tried to make it right, which don't get me wrong I appreciate, however while rushing they made my sandwich wrong. When I say wrong like they didn't even put condiments... my sandwich was missing ingredients as well as dry! So hence the 3 stars. I appreciate the effort of the staff.. but I'd rather wait the few minutes for you to make my order correctly.
Atmosphere: 4
Food: 3
Service: 3
The Best Panera I have ever walked in. Been here plenty of times and there’s isn’t a single time they have disappointed me. Great team you guys have in the kitchen.
Atmosphere: 5
Food: 5
Service: 5
Placed mobile order, everything is checked off on receipt. Didn’t follow directions for modifications at all and one of the sandwiches was completely incorrect. Did not include spoons for soups. It’s bad enough that Panera charges what they do. At least have orders correct. Don’t go to this Panera.
Atmosphere: 1
Food: 1
Service: 1
everytime I come to a Panera the smoothie is smaller. $8???????????
Atmosphere: 4
Food: 1
Service: 5
$51 for 1/2 veggie sandwich, bread bowl, kids mac n cheese and a brownie. Paid over $12 for the baked potato soup and it was like watered down lukewarm cat vomit. Never again.
Food: 2
Restaurantji Recommends
I can’t figure out why this establishment has any good reviews. I dined here last night. None of my food was hot. Everything was lukewarm. Their new French dip sandwich was horrific with little tiny pieces of chewy beef that had no flavor and was overcooked with a brown onion liquid that’s supposedly Au Jus , it was flavorless brown water with pieces of onion. My bread bowl with soup was not even full and soup was lukewarm and flavorless. My salad tasted like there was no dressing on it. The establishment was dirty outdated and smelled moldy. The self serve soda machine was soapy and not palatable. I have frequented Panera since they first opened on the island some 20 years ago and the food was good. The best thing here was the kind man behind the counter who took my order .Extremely disappointed how far this chain has fallen since they first opened
Atmosphere: 1
Food: 1
Service: 5
This is a special place my friend Linda and I meet for lunch. The food is good and healthy. The atmosphere is fantastic for conversations. We love our lunches here.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tomato Soup \u0026 Green Goddess Salad for a Group
The new steak sandwich is horrible I ate half of the sandwich and through the other half out
Food: 1
Great coffee! Great food!
Atmosphere: 5
Food: 5
Service: 5
They took way too long to give me my food and didn't even get my order right.
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