I went to Lenny’s today and for 3 bagels with CC and muffin was $17 and change. My issue is when I swiped my card, the price was $14. Since I was with an impatient toddler, I swiped, said thank you and left. I noticed later that the charge on my card was now $17. So did they just took it upon themselves to select a tip? This isn’t the first time this has happened to me where I pay for one price and later it’s a dollar or two more and I’ve been going to this location for a couple of years. The bagels are good but I don’t think this is a good practice of charging more after I swipe my card. I’m curious to know if this has happened to others, I don’t think it’s an isolated incident
Atmosphere: 3
Food: 5
Service: 3
Demi Steka
I’m from California. The portions are bountiful, and the food is tasty. There was only one part of the omelette that was a little bit runny(salmonella risk) Please don’t expect exceptional customer service as they are busy and they’re used to locals. Very limited seating and I didn’t see a restroom and one of the patrons said they didn’t have one plus there’s no Wi-Fi They apparently don’t want you to hang out. Remember, the food is good.
Mattyfleisch FPV
Great bagel spot, delicious, can’t go wrong. Def worth every penny.
Atmosphere: 5
Food: 5
Service: 5
Brigite Levano
3rd time coming here and I was in shocked how good the food was. The food was not the problem, the problem was the staff. The guy at the front seemed bothered when all I asked was for a bit more milk, left the carton & walked away. It was very rude and it wasn’t the first time, I do not appreciate the attitude.
Atmosphere: 2
Food: 5
Service: 1
Jillian Blough
Food: pretty good. Typical city-like breakfast spot. Have they heard of line cooks though? It’s takes FOREVER to get your food!!! Someone takes your order, then they go make each individual item themselves while they wait for all the other employees to do the same. So now there’s a line of customers and a line of employees waiting for others to be done with the stuff they also need. There should be one person on the grill, one assembling items at the cold station, and one at the bakery/coffee. While one person takes orders and pack things up. It’s absolute chaos. Employees are running around like chickens with their heads cut off scrambling and bumping into each other. It’s stressful to watch honestly. There doesn’t need to be more than 4 people working on food prep. The last time I was in, there were 8. And I’ve never seen 8 people do less work in a more chaotic way. It took 30 minutes to get two breakfast wraps and two coffees.
Atmosphere: 2
Food: 3
Service: 2
Josie M
Every time I order a plain bagel toasted with butter. The bagel is cold & burnt. I have specific instructions on the note section and my order gets screwed up all the time
Food: 2
Service: 1
Jayson Reynolds
delicious sandwich at a disgustingly high price. Got a bacon egg and cheese with chicken cutlet on a roll for 14$ after tax and tip. Costs me 7.50 at a deli down the street for what is likely a better tasting sandwich. Won’t be going back to that place. Not even close to worth 2x price of every where else
Atmosphere: 3
Food: 4
Service: 5
David Scott
Staff are starting to mouth-off a lot. With lil cinical responses. And lack patience for you to order. Perhaps it’s just the holiday stress. But the food is so good.
Atmosphere: 3
Food: 5
Service: 2
Bosa
I received my delivery order from here for the first time today. My bagels were wrapped in a thin sheet of what looked like baking paper and then put in a brown paper bag without handles.
The bag was so thin that the butter on my bagel leaked through it to the point that I had to dab the bagel with a paper towel upon receipt of my order.
Had the delivery driver not had the presence of mind to make sure to hand off a contactless order which was specifically requested to be left on the door handle, he might have had no choice but to leave my order on the floor. I am grateful to him.
However, I would suggest that moving forward an appropriate delivery bag should be used and a moderate amount of butter added to the bagel. I was unable to really enjoy my order due to my constant dabbing to deal with the drenched food.
In all fairness, if I order again I will ask for moderate toppings because no restaurant should have to read a customer’s mind. Perhaps some people prefer their bagels to have a swim in butter before they eat them.
That being said, no customer should have to ask for packaging which at the very least preserves the quality of the food and supports the safe consumption of it.
Recommended dishes: Bagel with Butter, Everything Bagel with Cream Cheese
Delicious, Come get it! Don’t let these bad reviews fool you (I almost did). We didn’t experience any of the bad service some other reviewers did… but we did have some incredible bagels! They have a lot of different flavors - I got the “My Ex” (chili pepper) with olive pimento spread - it was great. The wife got a Gluten Free Everything Bagel, and it hit the spot. It’s difficult to find good GF bagels. Highly recommend.
Dietary restrictions: They have good Gluten Free Bagels!
Atmosphere: 5
Food: 5
Service: 5
Lizeth Garcia
“One bite and I’m hooked! Not just a bagel, it’s an experience. The best bagels and staff in town.
Atmosphere: 4
Food: 5
Service: 5
Koso Rugova
Whoever owns this business needs to do something about the man behind the counter. He is always rude. I have been coming here for many years and usually just ignore his attitude, but after my visit yesterday I will never be returning. Who argues with a customer after I simply asked him to put extra ice in my ICED coffee?(THAT WAS SERVED TO ME WARM) Saying he has to charge me for extra ice? Listen i know the economy is bad right now, but charging for extra ice in an iced coffee is wild😂 anyways it shouldn’t be a hassle starting your morning getting a bagel and coffee with an attitude
Service: 1
Pee Dee
Sort of expensive but I especially like the bagels.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Everything Bagel with Cream Cheese
Best bagels in NY hands down
Atmosphere: 5
Food: 5
Service: 5
I went to Lenny’s today and for 3 bagels with CC and muffin was $17 and change. My issue is when I swiped my card, the price was $14. Since I was with an impatient toddler, I swiped, said thank you and left. I noticed later that the charge on my card was now $17. So did they just took it upon themselves to select a tip? This isn’t the first time this has happened to me where I pay for one price and later it’s a dollar or two more and I’ve been going to this location for a couple of years. The bagels are good but I don’t think this is a good practice of charging more after I swipe my card. I’m curious to know if this has happened to others, I don’t think it’s an isolated incident
Atmosphere: 3
Food: 5
Service: 3
I’m from California. The portions are bountiful, and the food is tasty. There was only one part of the omelette that was a little bit runny(salmonella risk) Please don’t expect exceptional customer service as they are busy and they’re used to locals. Very limited seating and I didn’t see a restroom and one of the patrons said they didn’t have one plus there’s no Wi-Fi They apparently don’t want you to hang out. Remember, the food is good.
Great bagel spot, delicious, can’t go wrong. Def worth every penny.
Atmosphere: 5
Food: 5
Service: 5
3rd time coming here and I was in shocked how good the food was. The food was not the problem, the problem was the staff. The guy at the front seemed bothered when all I asked was for a bit more milk, left the carton & walked away. It was very rude and it wasn’t the first time, I do not appreciate the attitude.
Atmosphere: 2
Food: 5
Service: 1
Food: pretty good. Typical city-like breakfast spot. Have they heard of line cooks though? It’s takes FOREVER to get your food!!! Someone takes your order, then they go make each individual item themselves while they wait for all the other employees to do the same. So now there’s a line of customers and a line of employees waiting for others to be done with the stuff they also need.
There should be one person on the grill, one assembling items at the cold station, and one at the bakery/coffee. While one person takes orders and pack things up. It’s absolute chaos. Employees are running around like chickens with their heads cut off scrambling and bumping into each other. It’s stressful to watch honestly. There doesn’t need to be more than 4 people working on food prep. The last time I was in, there were 8. And I’ve never seen 8 people do less work in a more chaotic way. It took 30 minutes to get two breakfast wraps and two coffees.
Atmosphere: 2
Food: 3
Service: 2
Every time I order a plain bagel toasted with butter. The bagel is cold & burnt. I have specific instructions on the note section and my order gets screwed up all the time
Food: 2
Service: 1
delicious sandwich at a disgustingly high price. Got a bacon egg and cheese with chicken cutlet on a roll for 14$ after tax and tip. Costs me 7.50 at a deli down the street for what is likely a better tasting sandwich. Won’t be going back to that place. Not even close to worth 2x price of every where else
Atmosphere: 3
Food: 4
Service: 5
Staff are starting to mouth-off a lot. With lil cinical responses. And lack patience for you to order. Perhaps it’s just the holiday stress. But the food is so good.
Atmosphere: 3
Food: 5
Service: 2
I received my delivery order from here for the first time today. My bagels were wrapped in a thin sheet of what looked like baking paper and then put in a brown paper bag without handles.
The bag was so thin that the butter on my bagel leaked through it to the point that I had to dab the bagel with a paper towel upon receipt of my order.
Had the delivery driver not had the presence of mind to make sure to hand off a contactless order which was specifically requested to be left on the door handle, he might have had no choice but to leave my order on the floor. I am grateful to him.
However, I would suggest that moving forward an appropriate delivery bag should be used and a moderate amount of butter added to the bagel. I was unable to really enjoy my order due to my constant dabbing to deal with the drenched food.
In all fairness, if I order again I will ask for moderate toppings because no restaurant should have to read a customer’s mind. Perhaps some people prefer their bagels to have a swim in butter before they eat them.
That being said, no customer should have to ask for packaging which at the very least preserves the quality of the food and supports the safe consumption of it.
Recommended dishes: Bagel with Butter, Everything Bagel with Cream Cheese
Restaurantji Recommends
Delicious, Come get it! Don’t let these bad reviews fool you (I almost did). We didn’t experience any of the bad service some other reviewers did… but we did have some incredible bagels!
They have a lot of different flavors - I got the “My Ex” (chili pepper) with olive pimento spread - it was great.
The wife got a Gluten Free Everything Bagel, and it hit the spot. It’s difficult to find good GF bagels.
Highly recommend.
Dietary restrictions: They have good Gluten Free Bagels!
Atmosphere: 5
Food: 5
Service: 5
“One bite and I’m hooked! Not just a bagel, it’s an experience. The best bagels and staff in town.
Atmosphere: 4
Food: 5
Service: 5
Whoever owns this business needs to do something about the man behind the counter. He is always rude. I have been coming here for many years and usually just ignore his attitude, but after my visit yesterday I will never be returning. Who argues with a customer after I simply asked him to put extra ice in my ICED coffee?(THAT WAS SERVED TO ME WARM) Saying he has to charge me for extra ice? Listen i know the economy is bad right now, but charging for extra ice in an iced coffee is wild😂 anyways it shouldn’t be a hassle starting your morning getting a bagel and coffee with an attitude
Service: 1
Sort of expensive but I especially like the bagels.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Everything Bagel with Cream Cheese
The very best
Atmosphere: 5
Food: 5
Service: 5
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