Lenny's Bagels
4662 Boston Post Rd, Pelham
(914) 355-5445
Recent Reviews
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3rd time coming here and I was in shocked how good the food was. The food was not the problem, the problem was the staff. The guy at the front seemed bothered when all I asked was for a bit more milk, left the carton & walked away. It was very rude and it wasn’t the first time, I do not appreciate the attitude.
Atmosphere: 2
Food: 5
Service: 1
Food: pretty good. Typical city-like breakfast spot. Have they heard of line cooks though? It’s takes FOREVER to get your food!!! Someone takes your order, then they go make each individual item themselves while they wait for all the other employees to do the same. So now there’s a line of customers and a line of employees waiting for others to be done with the stuff they also need.
There should be one person on the grill, one assembling items at the cold station, and one at the bakery/coffee. While one person takes orders and pack things up. It’s absolute chaos. Employees are running around like chickens with their heads cut off scrambling and bumping into each other. It’s stressful to watch honestly. There doesn’t need to be more than 4 people working on food prep. The last time I was in, there were 8. And I’ve never seen 8 people do less work in a more chaotic way. It took 30 minutes to get two breakfast wraps and two coffees.
Atmosphere: 2
Food: 3
Service: 2
Every time I order a plain bagel toasted with butter. The bagel is cold & burnt. I have specific instructions on the note section and my order gets screwed up all the time
Food: 2
Service: 1
delicious sandwich at a disgustingly high price. Got a bacon egg and cheese with chicken cutlet on a roll for 14$ after tax and tip. Costs me 7.50 at a deli down the street for what is likely a better tasting sandwich. Won’t be going back to that place. Not even close to worth 2x price of every where else
Atmosphere: 3
Food: 4
Service: 5
Staff are starting to mouth-off a lot. With lil cinical responses. And lack patience for you to order. Perhaps it’s just the holiday stress. But the food is so good.
Atmosphere: 3
Food: 5
Service: 2
I received my delivery order from here for the first time today. My bagels were wrapped in a thin sheet of what looked like baking paper and then put in a brown paper bag without handles.
The bag was so thin that the butter on my bagel leaked through it to the point that I had to dab the bagel with a paper towel upon receipt of my order.
Had the delivery driver not had the presence of mind to make sure to hand off a contactless order which was specifically requested to be left on the door handle, he might have had no choice but to leave my order on the floor. I am grateful to him.
However, I would suggest that moving forward an appropriate delivery bag should be used and a moderate amount of butter added to the bagel. I was unable to really enjoy my order due to my constant dabbing to deal with the drenched food.
In all fairness, if I order again I will ask for moderate toppings because no restaurant should have to read a customer’s mind. Perhaps some people prefer their bagels to have a swim in butter before they eat them.
That being said, no customer should have to ask for packaging which at the very least preserves the quality of the food and supports the safe consumption of it.
Recommended dishes: Bagel with Butter, Everything Bagel with Cream Cheese
Delicious, Come get it! Don’t let these bad reviews fool you (I almost did). We didn’t experience any of the bad service some other reviewers did… but we did have some incredible bagels!
They have a lot of different flavors - I got the “My Ex” (chili pepper) with olive pimento spread - it was great.
The wife got a Gluten Free Everything Bagel, and it hit the spot. It’s difficult to find good GF bagels.
Highly recommend.
Dietary restrictions: They have good Gluten Free Bagels!
Atmosphere: 5
Food: 5
Service: 5
“One bite and I’m hooked! Not just a bagel, it’s an experience. The best bagels and staff in town.
Atmosphere: 4
Food: 5
Service: 5
Whoever owns this business needs to do something about the man behind the counter. He is always rude. I have been coming here for many years and usually just ignore his attitude, but after my visit yesterday I will never be returning. Who argues with a customer after I simply asked him to put extra ice in my ICED coffee?(THAT WAS SERVED TO ME WARM) Saying he has to charge me for extra ice? Listen i know the economy is bad right now, but charging for extra ice in an iced coffee is wild😂 anyways it shouldn’t be a hassle starting your morning getting a bagel and coffee with an attitude
Service: 1
Sort of expensive but I especially like the bagels.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Everything Bagel with Cream Cheese
Restaurantji Recommends
The very best
Atmosphere: 5
Food: 5
Service: 5
The attitude of the man answering the phone is the worst I've ever experienced! I called to order a bagel platter and the man told me to "Just order it online". When I proceeded to their site, their ordering system was down.
When I called back to let them know, the reply I received was a very rude: "There's nothing wrong with our site" which he repeated over and over, not bothering to listening to anything I was telling him.
I was buying from them because of the convenience of the location ( the bagels aren't even that good ), but I will never do that again!
Atmosphere: 1
Food: 1
Service: 1
The place always delivers 👍👍💯
Atmosphere: 5
Food: 5
Service: 5
I'm only in town occasionally, but absolutely always stop here. What can I say... It's hard to find a good bagel and if you come here, that's exactly what you're going to find!
Atmosphere: 5
Food: 5
Service: 5
I've been here before and never had an issue. However today the taller heavy set guy was very rude! If you're having a bad day, work in the back not at the register taking orders. I will not go back here, another patron told me of a bagel place nearby. I'll gladly take my hard earned money there.
Atmosphere: 2
Food: 2
Service: 1
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