Five Guys

2067 Fairport Nine Mile Point Rd, Penfield
(585) 598-3014

Recent Reviews

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Regan Fairley

I love the employees here. I had good conversation with one of the managers. However every single time I order on ubereats I don't get pickles on my burger. I only ever want pickles and ketchup and I don't get my pickles consistently. So friendly staff, but where are my pickles?? ?

Diane Hauer

Staff is always considerate with my food allergy. I loved that they would place fries in a separate bag simply because I didn't want to have to fight my way though greasy wrapping for my mother's and my food.

Atmosphere: 5

Food: 5

Service: 5

Chad Morrison

I’m writing this as I wait for my food. The service was excellent. Nyisha deserves a raise. Super friendly and nice. She upsold me on a shake for my wife in a great way. As a manager in customer service industry, she did exactly what she was supposed to.

Atmosphere: 5

Food: 5

Service: 5

Ed Yupari

So glad that there is a new location near me. Every Five Guys I have ever been to has been excellent and this one is no different.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cajun Style, Bacon Cheeseburger, Bacon Cheese Dog

Lloydsof Rochester

Only recently discovered them and this is a BURGER JOINT! Great hand-formed burgers (generously messy! :-) ), exceptional fries (and plenty of them) made with peanut oil (a natural oil), they have real all-beef hot dogs, clean store and restrooms, and I love being able to sit and eat salted peanuts and not worry about the mess. May check out their milk shakes next time. ;-) I'm done with big box burgers and glad to find a place to get real food.

Atmosphere: 5

Food: 5

Service: 5

Christopher Wolak

The food was good and decorations looked awesome and I like the logo

Atmosphere: 5

Food: 4

Service: 5

Kyle Scates

Took my order 15 minutes before close was not expecting awesome place Definitely will come back

Atmosphere: 5

Food: 5

Service: 5

Savannah Kieper

Our son’s baseball team went after a win and it was an hour before closing. Instead of being annoyed with 30+ people showing up they were AMAZING! They pushed the food out quick and were so great to our boys!!

Atmosphere: 5

Food: 5

Service: 5

Savannah Spencer

Our son’s baseball team went after a win and it was an hour before closing. Instead of being annoyed with 30+ people showing up they were AMAZING! They pushed the food out quick and were so great to our boys!!

Atmosphere: 5

Food: 5

Service: 5

Bruce Johnson

This location opened three weeks ago. Interior is bigger than most with plenty of tables.
Ordered burgers for 3 people. Everything was delicious. Friendly service.
Ordered two “small” fries and they gave me enough to feed a family of six ?
Nice first experience. We will be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Their Cheeseburger

Christian Gutierrez

Quick and friendly, food tasted great!

Five Guys has become a bit more expensive in the last few years but that seems to be an overall problem so not gonna knock them on that.

Atmosphere: 5

Food: 5

Service: 5

Juan Bustamante

This Teams rocks!! Great food, amazing service in a clean enviroment!

Atmosphere: 5

Food: 5

Service: 5

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