The girls looked at me through the glass. closed up early. The doors locked before 7:30 no drive through
Atmosphere: 1
Food: 1
Service: 1
Bat Woman
This location is very near my house. I walk about 1 mile to it. I order my coffee and receive it; as I only have hot coffee and it comes quickly. Other selections would be picked up at the other end. If you have the app and make an mobile order, you will received as you walk in. The time I usually go for coffee is when the high schoolers are there to order and the line grows longer. It is still handled quickly, which is cool, as I have to catch a bus and there are minutes before it comes!I don't order any of the food selections as they are costly and since I am watching my weight, these selections are not in my diet. I haven't really heard any bad comments about their food selections, so maybe they are worth buying.The place is handicap accessible, except for the entrance. Wheelchairs have to have help to get in the door. Some tables are marked with the handicap symbol and these tables are nice to sit at and be close to the table. The legs are at the corners of the table versus a column in the center.The bathrooms are awesome, they are marked unigender or for either sex to use. They are clean and the soap dispenser had soap and to dry hands had an electric blower. It is quiet to do work on your computer or to meet a friend and have a conversation. That is so nice for me , I get distracted with my ADD.The parking has a space in front just for the mobile app and other spaces for handicapp parking. There are plenty of spots towards the rear of the parking lot. To leave the parking lot, sometimes, it is easier to go to the back way and either turn right and leave by Dunkin Donuts or to the left and leave to Liberty Street or through Marks Pizza to gain access to either Five Mile line or Penfield Road. If you leave Star Bucks to Penfield Road, you might have to 1) wait a long time or 2) almost get into an accident. My friend left that way and had a fender bender! It is so close to the traffic light that the traffic does build up.I had a cashier that was deaf and had a wonderful attitude. I tried some of my asl signs and she laughed because one sign was wrong. I apologized and she was so kind and said that at least she had a laugh for the day. Most people are quick and have a good attitude for customer service. So that is why I go there more than Dunkin Donuts.
Atmosphere: 5
Service: 5
jeanette cooper
Great service very
Atmosphere: 4
Food: 4
Service: 4
Javier Dominguez
Very good place for a quick bite and of course the delicious
Great Starbucks. Order ahead and your drink is ready on time almost every time. Friendly helpful staff that hustle.Wheelchair accessibility: Big parking lot for lift vehicles to find a spot or two, no stairs to enter building and wide "aisles" inside for mobility in the shop.
Atmosphere: 4
Food: 4
Service: 5
Katie Stieve
Gave this location a chance four times. Each time there was a different issue. Biggest issue being they ran out of coffee, and didn’t tell me until I waited 15 mins for my coffee and had to ask what was going on. The service is incredibly slow compared to other Starbucks. Employees need training. Would much rather drive 5 miles to other location.
Atmosphere: 4
Food: 3
Service: 1
Y Candelaria
Cute little Starbucks. No drive thru but it’s still nice. Service was excellent and the drinks were great.Wheelchair accessibility: Double doors makes it easy for wheelchair accessibility.
First time at this Starbucks. Very impressed. Fast efficient, friendly and good food a d clean rest roomd.Vegetarian options: OkayDietary restrictions: AverageKid-friendliness: GoodWheelchair accessibility: Good. Plenty of room
I ordered a cold drink at this store and my cup was filled completely with ice. I would be surprised if there was even a 1/3 cup of liquid. I literally had 3 small tastes. I will always ask for no ice in the future! Also the person who waited on my was very unfriendly. A smile or thank you goes a long way.
James Maddox
The store open at 5:30am. I use the Starbucks mobile app to order. My food was ready in less than five minutes.
Atmosphere: 5
Food: 5
Service: 5
Samiya Muhammad
Worst Starbucks experience ever! I was waiting on an order for a very long time. Two employees saw me but ignored me. Then a tall heavyset blonde woman with glasses came up to the pick up counter and put a drink down.I asked her for my order and showed her the phone(which by the way they always ask for!) she went to go get the order and then when she came back she had a very nasty attitude and said “next time just tell me the order instead of shoving a phone in my face”. I was appalled! First of all, I did not shove a phone in her face! Second of all, if she wasn’t ignoring me I would have told her the name in the first place! I would NOT recommend coming here.Try the newer one on Fairport road.I’ve never experienced bad customer service there.
Atmosphere: 3
Food: 3
Service: 1
katherine mattice
Hours later i am so glad i stopped in and said hi. I love me a nice pike place and not being charged extra for alt milks. But today i just needed to use the bathroom because the one at work was busted yesterday. To the barista who told me 'you are safe here' YOU embody the good feels i always get at starbucks. They need to pay you all more but someone sure knows how to pick awesome partners/barista/team members.Vegetarian options: Impossible sandwich. You can ask to remove cheese before its cooked.Kid-friendliness: Them dang cake pops, kids love them. There are blended frozen strawberry drinks with fancy names but no coffee, a hit with my kids when i have an extra $8Parking: No drive thru here but so nice to be at, you will be happy you stretched your legs.Wheelchair accessibility: Big accessable bathrooms. Plenty of space to maneuver.Dietary restrictions: So many options here and everyone is patient and kind if you have a weird thing(i have an anti chocolate kid and starbucks is a happy place for her.)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sprouted Grain Vegan Bagel
Chris Baker
Drinks were great, staff was friendly and the store was clean.
The girls looked at me through the glass. closed up early. The doors locked before 7:30 no drive through
Atmosphere: 1
Food: 1
Service: 1
This location is very near my house. I walk about 1 mile to it. I order my coffee and receive it; as I only have hot coffee and it comes quickly. Other selections would be picked up at the other end. If you have the app and make an mobile order, you will received as you walk in. The time I usually go for coffee is when the high schoolers are there to order and the line grows longer. It is still handled quickly, which is cool, as I have to catch a bus and there are minutes before it comes!I don't order any of the food selections as they are costly and since I am watching my weight, these selections are not in my diet. I haven't really heard any bad comments about their food selections, so maybe they are worth buying.The place is handicap accessible, except for the entrance. Wheelchairs have to have help to get in the door. Some tables are marked with the handicap symbol and these tables are nice to sit at and be close to the table. The legs are at the corners of the table versus a column in the center.The bathrooms are awesome, they are marked unigender or for either sex to use. They are clean and the soap dispenser had soap and to dry hands had an electric blower. It is quiet to do work on your computer or to meet a friend and have a conversation. That is so nice for me , I get distracted with my ADD.The parking has a space in front just for the mobile app and other spaces for handicapp parking. There are plenty of spots towards the rear of the parking lot. To leave the parking lot, sometimes, it is easier to go to the back way and either turn right and leave by Dunkin Donuts or to the left and leave to Liberty Street or through Marks Pizza to gain access to either Five Mile line or Penfield Road. If you leave Star Bucks to Penfield Road, you might have to 1) wait a long time or 2) almost get into an accident. My friend left that way and had a fender bender! It is so close to the traffic light that the traffic does build up.I had a cashier that was deaf and had a wonderful attitude. I tried some of my asl signs and she laughed because one sign was wrong. I apologized and she was so kind and said that at least she had a laugh for the day. Most people are quick and have a good attitude for customer service. So that is why I go there more than Dunkin Donuts.
Atmosphere: 5
Service: 5
Great service very
Atmosphere: 4
Food: 4
Service: 4
Very good place for a quick bite and of course the delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Frappe, Vanilla Crème, Bacon & Gruyère Egg Bites
Great Starbucks. Order ahead and your drink is ready on time almost every time. Friendly helpful staff that hustle.Wheelchair accessibility: Big parking lot for lift vehicles to find a spot or two, no stairs to enter building and wide "aisles" inside for mobility in the shop.
Atmosphere: 4
Food: 4
Service: 5
Gave this location a chance four times. Each time there was a different issue. Biggest issue being they ran out of coffee, and didn’t tell me until I waited 15 mins for my coffee and had to ask what was going on. The service is incredibly slow compared to other Starbucks. Employees need training. Would much rather drive 5 miles to other location.
Atmosphere: 4
Food: 3
Service: 1
Cute little Starbucks. No drive thru but it’s still nice. Service was excellent and the drinks were great.Wheelchair accessibility: Double doors makes it easy for wheelchair accessibility.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Ribbon Crunch Frappuccino Blended Beverage
First time at this Starbucks. Very impressed. Fast efficient, friendly and good food a d clean rest roomd.Vegetarian options: OkayDietary restrictions: AverageKid-friendliness: GoodWheelchair accessibility: Good. Plenty of room
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salted Caramel Frappuccino
Nice friendly staff, very ?️?LGBTQ+
Atmosphere: 5
Food: 5
Service: 5
Is good and workers are nice :)
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I ordered a cold drink at this store and my cup was filled completely with ice. I would be surprised if there was even a 1/3 cup of liquid. I literally had 3 small tastes. I will always ask for no ice in the future! Also the person who waited on my was very unfriendly. A smile or thank you goes a long way.
The store open at 5:30am. I use the Starbucks mobile app to order. My food was ready in less than five minutes.
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks experience ever! I was waiting on an order for a very long time. Two employees saw me but ignored me. Then a tall heavyset blonde woman with glasses came up to the pick up counter and put a drink down.I asked her for my order and showed her the phone(which by the way they always ask for!) she went to go get the order and then when she came back she had a very nasty attitude and said “next time just tell me the order instead of shoving a phone in my face”. I was appalled! First of all, I did not shove a phone in her face! Second of all, if she wasn’t ignoring me I would have told her the name in the first place! I would NOT recommend coming here.Try the newer one on Fairport road.I’ve never experienced bad customer service there.
Atmosphere: 3
Food: 3
Service: 1
Hours later i am so glad i stopped in and said hi. I love me a nice pike place and not being charged extra for alt milks. But today i just needed to use the bathroom because the one at work was busted yesterday. To the barista who told me 'you are safe here' YOU embody the good feels i always get at starbucks. They need to pay you all more but someone sure knows how to pick awesome partners/barista/team members.Vegetarian options: Impossible sandwich. You can ask to remove cheese before its cooked.Kid-friendliness: Them dang cake pops, kids love them. There are blended frozen strawberry drinks with fancy names but no coffee, a hit with my kids when i have an extra $8Parking: No drive thru here but so nice to be at, you will be happy you stretched your legs.Wheelchair accessibility: Big accessable bathrooms. Plenty of space to maneuver.Dietary restrictions: So many options here and everyone is patient and kind if you have a weird thing(i have an anti chocolate kid and starbucks is a happy place for her.)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sprouted Grain Vegan Bagel
Drinks were great, staff was friendly and the store was clean.
Atmosphere: 5
Food: 5
Service: 5