Starbucks

2071 Fairport Nine Mile Point Rd, Penfield
(585) 652-3299

Recent Reviews

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Jeff G

They don't know how to make a blended strawberry Lemonade here. I have no problem with the ones at barnes and noble. The first time it came as a regular strawberry Lemonade drink. So yes, i returned it. The lady said it is what i ordered. I showed her the picture and said that it doesn't look like the picture. She said so you want ice. I said i want the drink in the picture. So I basically paid $7 for a cup a crushed ice with a little flavor. I'm not going to keep going back and asking to change it again. Im sure they would say i am just one of those customer never happy. See the pictures below

Britt Heffler

I just want to give the barista Jessie a shoutout for her exceptional service. She made my day!

Joe Dingey

Some baristas don't know how to properly pour a coffee. This is a new problem at every location I visit lately. They lazily leave the cream floating at the top of the coffee. Pour the cream, then coffee. Poured in that order, no stirring is necessary.

Thomas Gomes

Ok, Another Starbucks. Bring your wallet.

Atmosphere: 3

Food: 3

Service: 3

Inna Nahorna

The workers were amazing

Kid-friendliness: The were amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dragon Fruit Refresher with Coconutmilk

Carly Bryant

Morning people are great, evening? Not so much. Just ordered 3 drinks and at least 2 of the 3 are wrong and missing items that are supposed to be in them. No brown sugar flavor in the brown sugar shaken espresso, or the extra stuff I asked for. Ordered a vanilla bean frappe with mocha and strawberry puree, I'll let you guess what was missing.

Atmosphere: 3

Food: 1

Service: 1

claire brooks

I waited 1 hour and 45 minutes for my drink. The app told me 15 minutes. This happens at this location frequently. I would not go here if you don't want your day ruined, I left while waiting to go to a doctors appointment and when I came back they called it after i had walked in.

Service: 1

Tiffany Redick

Staff was wonderful!

Atmosphere: 5

Food: 5

Service: 5

Chris Casson

This is the 3rd time waiting 20+minutes for a drive thru order. I won’t be back again.

Service: 1

Tonya Vohs

My daughter went to this location tonight 11/05/23. She placed an order for 6 drinks and 1 cake pop. 2 of the drinks were totally wrong the first one was grande strawberry acai lemonade and tasted like straight lemon juice. The second drink was a grande ice coffee with 4 shots of espresso and 5 pumps of caramel with heavy cream and salted caramel cold foam all that was in the cup was cream and espresso no caramel. We drove 30 mins to get these drinks. When we called the manager or whoever answered was rude and said no refund or credit would be given cause apparently they don't do that

Will

Consinsty is the key to success.

Atmosphere: 5

Food: 5

Service: 5

Ava Traill

I love this Starbucks! The baristas are all so friendly and welcoming, always get my drink order correct, and work quick and efficiently! I definitely choose this location over several others in the area.

Atmosphere: 5

Food: 5

Service: 5

Karel Ambroz

Kinda scattered

Barbara Markarian

Not very friendly. Nobody smiles. Perhaps they don't like their job or they should drink their own product.

Atmosphere: 3

Service: 3

Mary Patchett

The girl that waited on me called me sir. I am very obviously a woman, and not a bad looking one, if I do say so. Then I asked repeatedly for a napkin and was totally ignored by the woman who handed me my coffee. She was about 2 feet away from me. Finally, a young man answered me. I guess this is what happens when people unionize.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Dragon Fruit Refresher with Coconutmilk

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